The ICE App vs ICE Care
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
The ICE App
This app provides support for cleaning equipment operation and maintenance. It offers video support for remote diagnostics, training videos for safe and efficient operation, and detailed product information with user guides.
- Smartcall video support for remote diagnostics
- Equipment training videos
- Detailed product information
- User guides for core products
- Remote fault diagnosis
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The ICE App is designed to support you with the operation and maintenance of your cleaning equipment. Use the Smartcall video support function to connect with a member of our technical team who will remotely diagnose equipment faults and help you fix simple issues without the need to send an ICE engineer. Watch our equipment training videos, which provide valuable information on how to operate our equipment safely and efficiently. Plus, the ICE App includes detailed product information and user guides for our core product range.
ICE Care
This app provides support technicians with real-time data and malfunction details for ICE machines. It streamlines the process of managing and resolving support tickets efficiently.
- Real-time machine data viewing
- Malfunction detail display
- Support ticket processing
- Technician support tool
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This application support technicians to view real-time data, malfunction details of ICE machines, and support technicians to process ticket.
Screenshots
Verdict
The clearest difference is update cadence: ICE Care at every 2 months against The ICE App's every 4 months. On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
The ICE App ships an update every 4 months, ICE Care every 2 months. The most recent releases landed on November 2, 2026 and November 7, 2026 respectively.
| Parameter | The ICE App | ICE Care |
|---|---|---|
| Price | Free | Free |
| Rating | — | 5.0 (1 ratings) — better |
| Positive reviews | 100.0% of reviews | — |
| Number of ratings | — | 1 — better |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 38 MB | 78 MB |
| Age rating | 4+ | 4+ |
| Developer | ICE – Industrial Cleaning Equipment | ICE Cobotics (Guangdong) Company Limited |
In-app purchases
The ICE App
No in-app purchases
ICE Care
No in-app purchases
