Service Hub CRM vs DispatchTrack Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Service Hub CRM
This app enables authorized personnel to manage service calls and deliveries efficiently, whether online or offline. It establishes a direct link between field staff, company personnel, and customers for seamless operations.
- Online and offline service call completion
- Delivery management
- Dynamic flow between field and company staff
- Customer communication link
- Authorized user access
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Service Hub CRM – Services helps field technicians and delivery drivers complete service calls and deliveries, online or offline. Services connects your field and delivery teams with the office and with your customers, so everyone stays up to date throughout the day. Key features: • View your schedule, service orders and deliveries • Follow your routes with built-in maps and navigation • Log service time and lunch breaks • Capture photos, videos and customer signatures • Collect payments and review invoices • Request and track parts • Chat and leave notes for your team • Keep working without a connection — data syncs when you're back online For use by authorized company personnel only. A company account is required to sign in.
DispatchTrack Mobile
This app empowers field teams with real-time tracking, navigation, and proof of delivery tools. It enhances customer communication and streamlines delivery operations for a superior customer experience.
- Real-time GPS tracking and navigation
- Digital Proof of Delivery
- Customer communication tools
- Advanced workflows
- Multi-language support
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Promise. Deliver. Delight. DispatchTrack’s delivery management solution for your field teams to enable their day, stay connected in real-time and provide an exceptional delivery experience for your customers. Key features include: -Real-time GPS tracking, navigation, and visibility of routes -Digital Proof of Delivery and validation (photos, videos, signatures, documentation) -Customer-centric communication and engagement tools -Advanced workflows and professional service guidance -Multi-language support -Many more Please ask your dispatcher for the activation code, login, and password to use the system. “Continued use of GPS running in the background can dramatically decrease battery life.” NOTE: The application will run in the background mode to track the accurate location until the application is terminated or you log out of the application.
Screenshots
Verdict
The clearest difference is rating: Service Hub CRM at 2.9 against DispatchTrack Mobile's 2.5. Service Hub CRM also leads on review sentiment (20% vs 12%). DispatchTrack Mobile's advantage is ratings volume (499 vs 18) and update cadence (every 2 weeks vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Service Hub CRM holds the better App Store score, 2.9 against 2.5. That said, the two scores are not equally well evidenced: DispatchTrack Mobile has 499 ratings behind it against 18, so its average is the more settled of the two. Written reviews point the same way: 20% of Service Hub CRM's written reviews are positive against 12% of DispatchTrack Mobile's.
Service Hub CRM ships an update monthly, DispatchTrack Mobile every 2 weeks. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.
| Parameter | Service Hub CRM | DispatchTrack Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (18 ratings) — better | 2.5 (499 ratings) |
| Positive reviews | 20.0% of reviews — better | 12.0% of reviews |
| Number of ratings | 18 | 499 — better |
| Update frequency | Monthly | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 94 MB | 72 MB |
| Age rating | 4+ | 4+ |
| Developer | Service technologies Inc (Apps) | Satish Natarajan |
Customer experience
Service Hub CRM
DispatchTrack Mobile
Bugs and requests
Service Hub CRM
Not enough reviews yet to summarise bugs or requests.
DispatchTrack Mobile
Reported bugs
3 issues- App freezes when logging out
- Photos not saving or uploading properly
- Inconsistent route/stop ordering
Requested features
3 requests- Add photo upload from gallery
- Improve map functionality and navigation
- Implement better offline support
In-app purchases
Service Hub CRM
No in-app purchases
DispatchTrack Mobile
No in-app purchases
Questions
Is Service Hub CRM free?
Is DispatchTrack Mobile free?
Which has better reviews, Service Hub CRM or DispatchTrack Mobile?
Do Service Hub CRM or DispatchTrack Mobile have ads?
Which is updated more often, Service Hub CRM or DispatchTrack Mobile?
Other comparisons
