Comparison

Verint Smart Support vs Radionix Installer Services

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Verint Smart Support

Access customer service and support 24/7 on your mobile device. Get on-demand help with requests, training videos, troubleshooting, RMA, and warranty information.

Highlights
  • 24/7 on-demand support
  • Customer service connection
  • Training videos
  • Troubleshooting tips
  • RMA requests
  • Warranty status checks
Features
Read full description

Verint Smart Support™, a mobile application that empowers users to connect with Verint customer service and support 24/7, on-demand from a mobile device. Smart Support delivers the benefit of remote access to support requests, training videos, troubleshooting tips, RMA requests, warranty status, and more.

About

Radionix Installer Services

Manage and grow your business with this mobile portal. Access installation, service, and administrative tools on your smartphone or tablet. Quickly add new devices using the integrated QR code reader.

Highlights
  • Business management
  • Installation management
  • Service management
  • Administrative tasks
  • QR code device ID reader
  • Manage installed base
Read full description

The Radionix Installer Services Portal Mobile App makes growing and managing your business easier than ever. Now you can access the full capability of the Installer Services Portal through a user interface designed for your smart phone or tablet. In addition to managing installations, services, support, and administrative tasks, the Mobile App includes a QR code reader for adding device IDs, making it the fastest and easiest way to add new devices to your installed base. With the full power of the Installer Services Portal in the palm of your hand, you can easily manage your installed base and communication services anytime, anywhere.

Screenshots

Verint Smart Support2 screens
Radionix Installer Services4 screens

Verdict

The call

The clearest difference is update cadence: Radionix Installer Services at every 9 months against Verint Smart Support's every 21 months. Verint Smart Support's advantage is iOS requirement (11.0 vs 15.0). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 5.0 for Verint Smart Support against 5.0 for Radionix Installer Services. Both are backed by a comparable volume of ratings — 2 and 1 respectively.

UpkeepUpdate frequency

Verint Smart Support ships an update every 21 months, Radionix Installer Services every 9 months. The most recent releases landed on October 15, 2026 and October 12, 2026 respectively.

Scorecard2 real differences · 7 level
Verint Smart Support versus Radionix Installer Services: the parameters behind the verdict, then further details
ParameterVerint Smart SupportRadionix Installer Services
PriceFreeFree
Rating5.0 (2 ratings)5.0 (1 ratings)
Number of ratings2 — better1
Update frequencyEvery 21 monthsEvery 9 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS11.0 — better15.0
Further details — not scored
Size50 MB27 MB
Age rating4+4+
DeveloperVerintRadionix B.V.

Customer experience

Verint Smart Support

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Radionix Installer Services

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Verint Smart Support

No in-app purchases

None

Radionix Installer Services

No in-app purchases

Questions

Is Verint Smart Support free?
Verint Smart Support is free to download, with no in-app purchases.
Is Radionix Installer Services free?
Radionix Installer Services is free to download, with no in-app purchases.
Which has better reviews, Verint Smart Support or Radionix Installer Services?
Verint Smart Support and Radionix Installer Services are both rated 5.0 out of 5 on the App Store, from 2 and 1 ratings respectively.
Do Verint Smart Support or Radionix Installer Services have ads?
Neither Verint Smart Support nor Radionix Installer Services shows ads.
Which is updated more often, Verint Smart Support or Radionix Installer Services?
Verint Smart Support ships an update every 21 months, and Radionix Installer Services every 9 months. Most recently, Verint Smart Support was updated on October 15, 2026 and Radionix Installer Services on October 12, 2026.

Other comparisons