Nama Services vs Doz Services

Nama Services is the official mobile application for electricity services in the Sultanate of Oman, serving customers across all governorates except Dhofar. KEY FEATURES PAYMENTS & BILLING • Pay electricity bills instantly for postpaid accounts • Recharge prepaid meters with Quick Pay • Set up automatic recurring payments (Autopay) • View detailed payment history • Multiple payment methods supported ACCOUNT MANAGEMENT • Manage multiple electricity accounts in one place • Track electricity consumption with interactive charts • Submit self-meter readings (SMR) • View detailed billing history and account information • Update profile and personal information USER EXPERIENCE • Fully bilingual - English and Arabic support • Dark and Light theme options • Biometric login (Face ID/Touch ID) • Push notifications • Secure authentication and data encryption • Guest mode for quick access SECURITY & PRIVACY Your data security is our priority. The app features: • Biometric authentication • Encrypted data transmission • Secure payment processing • Session management

DOZ Service is a comprehensive field operations management platform designed for scooter fleet service operators and technicians. Built as part of the DOZ micro-mobility ecosystem, it provides field teams with full visibility and control over their vehicle fleet. Operators can view all scooters on an interactive map with color-coded markers based on battery level, or switch to a list view with filters for battery range, model, and status. A built-in QR code scanner allows instant identification of any scooter in the field, with manual ID entry as a fallback.. Each vehicle has a detailed profile showing battery percentage, GPS location, model information, operational status, and last ride data including duration, distance, and revenue. Operators can execute remote IoT commands directly from the app, including locking and unlocking vehicles, toggling headlamps, sounding horns, enabling motion alerts, retrieving real-time location data, and rebooting devices when necessary. The task management system lets operators create, assign, and track maintenance work orders categorized by type (charge, maintenance, relocate, repair, inspect) and priority level. A damage reporting system supports photo evidence with up to four images per report, severity classification, and status tracking. Vehicle notes provide a timestamped, chat-style communication channel for team coordination on specific scooters. The app supports 14 distinct vehicle statuses ranging from available and in-use to maintenance, stolen, and deprecated, giving operators precise control over fleet readiness. Role-based access control with an admin approval workflow ensures only authorized personnel can access the system.