iPacket Dealer vs CDK CRM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
iPacket Dealer
This app streamlines the car sales process by offering digital vehicle portfolios for on-site or remote presentations. It automates the creation and delivery of sales materials, eliminating the need for manual printing, scanning, or uploading. The goal is to enhance the customer experience by showcasing more than just price and history reports.
- Digital vehicle portfolios
- On-site and remote sales presentation
- Automated sales material creation
- Eliminates printing, scanning, uploading
- Enhances vehicle value presentation
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iPacket perfectly bridges the gap between full digital retail and traditional car sales. iPacket is an EASY-TO-USE solution that enables on-site or remote sales and BDC professionals to present and sell vehicles digitally. iPacket is 100% automated which means no extra work for your team. No printing, No scanning, No uploading Required! There is more to a vehicle than a history report and price, let us show you! PRICE IS ONLY AN ISSUE IN THE ABSENCE OF VALUE®
CDK CRM
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Welcome to the completely redesigned, all-new CDK CRM mobile app. Built from the ground up, this modern platform replaces the legacy "CDK Modern Retail CRM" mobile app to provide automotive dealership professionals with a faster, more intuitive, and highly responsive workflow. Empower your sales team to step away from the desktop and close deals right from the showroom floor or out on the lot. Whether you are managing incoming internet leads, tracking showroom ups, scanning customer driver's licenses, or detailing a trade-in, the new CDK CRM app delivers the power of your dealership’s desktop CRM into a secure, mobile-first experience. What’s New & Upgraded: • Performance Boost: Built on an entirely new architecture for faster page loads and real-time syncing with your Desktop CRM. • Streamlined UI: A modernized, clean user interface designed to reduce clicks and help you manage your pipeline with ease. • Advanced Scanning: Effortlessly capture customer data with an improved dual-sided driver’s license scanner and an integrated vehicle VIN scanner for trade-ins. • AI Summary: Instantly digest customer activity history, notes, and lead details, allowing your sales team to catch up on an opportunity in seconds before making a call or walking out to the showroom floor. Core Features: • "My Day" Dashboard: Track your daily appointments, recent messages, and scheduled follow-ups at a single glance. • In-Showroom Experience: Desking a deal has never been more mobile. Guide your customers from introduction to final numbers without ever leaving their side. Seamlessly capture their vehicle of interest, evaluate and scan trade-in details, securely upload required documents, capture credit applications, and present real-time quotes—all directly from the showroom floor or out on the lot. Important Note for Existing Users: This app replaces the legacy "CDK Modern Retail CRM" app. Please download this new version and log in using your active dealership single sign-on (SSO) credentials to experience the next generation of dealership retail management. Transform how you connect with car shoppers. Download the new CDK CRM mobile app today.
Screenshots
Verdict
The clearest difference is update cadence: CDK CRM at every 3 days against iPacket Dealer's every 2 weeks. iPacket Dealer's advantage is iOS requirement (15.6 vs 18.6). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
iPacket Dealer ships an update every 2 weeks, CDK CRM every 3 days. The most recent releases landed on October 16, 2026 and October 4, 2026 respectively.
| Parameter | iPacket Dealer | CDK CRM |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (76 ratings) — better | — |
| Positive reviews | 33.3% of reviews | — |
| Number of ratings | 76 — better | — |
| Update frequency | Every 2 weeks | Every 3 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 18.6 |
| Further details — not scored | ||
| Size | 213 MB | 217 MB |
| Age rating | 4+ | 4+ |
| Developer | AutoIPacket, LLC | CDK Global, LLC |
In-app purchases
iPacket Dealer
No in-app purchases
CDK CRM
No in-app purchases
Questions
Is iPacket Dealer free?
Is CDK CRM free?
Do iPacket Dealer or CDK CRM have ads?
Which is updated more often, iPacket Dealer or CDK CRM?
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