Dispatch Field vs GoTemp Pro
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dispatch Field
This application allows service technicians to efficiently manage and update the status of work orders assigned to them. It integrates with other Dispatch applications to streamline field service operations.
- Receive work assignments
- Update work status
- Integrates with Dispatch apps
- Streamlines field service
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Dispatch Field helps service technicians receive and status work assigned to them through Dispatch's other applications.
GoTemp Pro
This app offers service technicians powerful tools for troubleshooting and servicing commercial and residential product lines. Access product information, literature, warranty details, and technical calculators by scanning QR codes or entering serial numbers.
- Product information access
- Technical literature library
- Warranty management
- Bluetooth connectivity for commercial equipment
- Issue reporting
- Technical calculators
- Training materials
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GoTemp Pro (formerly DS Solutions) provides service technicians with faster, smarter, and more powerful tools for troubleshooting and servicing Commercial and Residential product lines across all brands, including Bosch, Champion, Coleman, Evcon, Fraser-Johnston, Guardian, Johnson Controls, Kenmore, Luxaire, TempMaster, and York. Access information easily by scanning the QR label on the rating plate or entering the unit’s serial number. Whether on or off the job site, technicians save time with features like: • Product information (nomenclature, fault codes, parts list, controls information) • Literature (technical guide, installation manual, wiring diagrams, performance reports) • Warranty (product registration, warranty claims, extended warranty purchases) • Bluetooth connectivity for commercial and residential equipment • Report product issues (Quality issue, concealed damage and shipping damage) • Tech calculators (RDS, superheat/subcool, temp vs resistance, splits piping configurator) • Training material Designed for convenience, GoTemp Pro delivers detailed information and direct support to ensure technicians have everything they need to succeed—faster, smarter, and more powerful than ever.
Screenshots
Verdict
The clearest difference is rating: GoTemp Pro at 2.9 against Dispatch Field's 2.4. Dispatch Field's advantage is ratings volume (104 vs 18) and iOS requirement (13.4 vs 15.6). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GoTemp Pro holds the better App Store score, 2.9 against 2.4. That said, the two scores are not equally well evidenced: Dispatch Field has 104 ratings behind it against 18, so its average is the more settled of the two. Written reviews split almost evenly too, at 20% and 20% positive.
Dispatch Field ships an update every 6 weeks, GoTemp Pro every 3 months. The most recent releases landed on October 10, 2026 and October 5, 2026 respectively.
| Parameter | Dispatch Field | GoTemp Pro |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (104 ratings) | 2.9 (18 ratings) — better |
| Positive reviews | 20.0% of reviews | 20.0% of reviews |
| Number of ratings | 104 — better | 18 |
| Update frequency | Every 6 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.4 — better | 15.6 |
| Further details — not scored | ||
| Size | 62 MB | 143 MB |
| Age rating | 4+ | 4+ |
| Developer | Dispatch Technologies, Inc. | Bosch Thermotechnik GmbH |
Customer experience
Dispatch Field
GoTemp Pro
Bugs and requests
Dispatch Field
Reported bugs
101 issues- Plagued with glitches
- Quirky functions
- Crashes are common
- System will shut down at will
- Logs you out constantly
Show 96 moreShow fewer
- App crashes way too much
- Accidentally pressing 'I'm on my way' message
- Cannot download photos
- Extremely glitchy
- Takes too much time to use
- Representative failed to initiate meeting
- Representative had audacity to inform user missed meeting time
- Loading is relative to area
- Currently only getting a spinning wheel for loading
- Can't access appointments
- Uninstalled and reinstalled multiple times and still nothing
- Not useful, very buggy
- Takes FOREVER to load
- Photos take FOREVER to upload
- App loses photos
- Poor performance
- App makes NO sense
- Entering notes can be the same outcome
- Tasks just up and disappear for no reason
- Application will also say that it’s taking to long to load and kick itself off
- Works when it wants to
- Can never post pictures for my jobs half the time
- Log out to refresh and it does not send a verification code
- Have to reset my cell phone every day to keep it working
- Reinstall probably once a week
- Calling from the app takes longer
- Uploading photos to ticket is my main complaint
- If you take it with the app and it doesn’t upload it’s gone
- Better to upload from library
- 9/10 it will fail unless you stay on the app and have really good signal
- My work would be much easier if it was written to support Apple car play
- Who has time to keep deleting and installing this same app?
- App has failed way too many times
- After updating yesterday, I could not upload photos in jobs
- Tried to do reset
- Tried to delete app and download back
- Still same issue
- Unless you have perfect service the photos are not gonna upload
- App crashes a lot
- Can’t take pictures at most jobs
- Notes freezes
- Map is unreliable
- New jobs won’t show unless app is killed and relaunched
- Jobs won’t show unless you go to a different date, refresh, and go back to the date you’re looking for
- Nothing but continuous problems every week
- Continuous problems changes they don’t tell anybody about
- They expect you to figure it out
- The ratings they’ve received ,there’s a reason why they are there
- If you don’t wait for stuff too up load then it don’t save
- This happens in the country or poor cell service
- App crashes 20 to 30 time a day
- You will be in the middle of a lengthy quote or detailed invoice/notes and out of nowhere your app quits
- You will find your self on the home screen of your phone and nothing was saved
- This app does not help productivity but hinders
- You will find yourself doing the same task multiple times because the app crashes
- Use this app for work and it crashes ALL. THE. TIME.
- Huge waste of time
- Delete item key/button spans the entire screen and is positioned atop the keyboard
- One accidental touch of the button completely destroys whatever has been entered into this field
- No warning, no confirmation of intent to delete, no undo, no restore
- Wasted hours trying to enter data
- Program crashes
- Constantly crashing
- Can’t add notes to jobs
- Can’t upload photos
- Keeps exiting when you're halfway through your note
- Hasn't been fixed
- Really irritating
- Spend at least 45 minutes a day on a good day trying to add pictures repeatedly that fail
- Notes that won’t add on
- Signatures that fail and need to be resigned
- Simply hitting complete on a job and any other action required by the app
- If I wasn’t forced to use this I never would
- Can’t log in on my IPhone 8s for weeks now
- SERIOUSLY INCONVENIENT
- App won’t stay open on my I phone long enough for me to even read the job assignment
- Crashes
- Reloading/loading issues
- Data doesn’t refresh regularly
- Photos management is terrible
- They take it down for MAINTENANCE DURING THE DAY!
- It doesn’t flow well
- Features are generally unavailable or inaccessible
- Don’t bother with this one
- Worst app I've ever used
- Estimating is a pain
- Can't load multiple pictures to jobs at once
- Everything takes forever to load compared to other apps
- Conference calls to give instructions on using the apps are only going over the most basic functions
- People giving the instructions are less than professional in the calls
- App never works properly
- Supposed to make my Joey b easier
- Has yet to prove that to me
- Crashing constantly
- Going down for maintenance(in the middles of the day when, ya know, I actually need it)
- Has been nothing but a headache
Requested features
27 requests- Revise screen orientation configuration
- Add a 3-5 second timer to cancel messages
- Option to choose 'Just upload the photo'
- Improve offline saving and uploading
- Block or hide phone number from clients
Show 22 moreShow fewer
- Support Apple CarPlay
- Notify user of new jobs added to schedule
- Add dark mode option
- Improve photo upload functionality
- Add undo/restore for data entry
- Make app work in landscape mode on iPad
- Allow users to choose 'NO!!!....JUST UPLOAD THE PHOTO!!!!' instead of 'cancel' or 'ok'
- Add better offline functions that update once a better internet connection is established
- Make it easier to manage photos
- Allow users to choose 'NO!!!....JUST UPLOAD THE PHOTO!!!!' instead of 'cancel' or 'ok'
- Add better offline functions that update once a better internet connection is established
- Make it easier to manage photos
- Add a way to block or hide your phone’s number so clients call you back instead of calling the office
- Add a 3-5 second timer to cancel messages
- Revise the screen orientation configuration
- Support Apple CarPlay
- Notify user of new jobs added to schedule
- Add a way to block or hide your phone’s number so clients call you back instead of calling the office
- Add a 3-5 second timer to cancel messages
- Revise the screen orientation configuration
- Support Apple CarPlay
- Notify user of new jobs added to schedule
GoTemp Pro
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Dispatch Field
No in-app purchases
GoTemp Pro
No in-app purchases
Questions
Is Dispatch Field free?
Is GoTemp Pro free?
Which has better reviews, Dispatch Field or GoTemp Pro?
Do Dispatch Field or GoTemp Pro have ads?
Which is updated more often, Dispatch Field or GoTemp Pro?
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