SmartHQ Service vs CDA Mobile

SmartHQ Service A Tool for GE Appliance Service Technicians Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specific component was functional. For a nominal monthly subscription, technicians can efficiently and effectively address issues using advanced digital methods, resulting in a happy GE appliance owner. SmartHQ Service is the best digital diagnostics tool in the industry! For any inquiries or questions, please reach out to smarthqpro.support@geappliances.com. SmartHQ Service Features • Software Update Ensures the software running on the appliance is up to date, improving the lifetime ownership experience for the consumer. • Data Logger Comprehensive view of recorded diagnostics data of the connected appliance. • Document Search User-friendly "Google-like" search of the GEA service document database. • OneParts Search Offers an exploded view of drawings of sub-systems of GE appliances. • Parts Purchase Designed to simplify the search and ordering of genuine GE parts. • Service Website Direct access to the GEA service website, without additional login. • Product Overview Offers a high-level consumer-oriented overview of the applicable GE appliance. • Fault Codes and Alerts The GE appliances perform self-diagnostics and provides resulting data to the technician. Allows technician to understand performance issues occurring within the appliance. • Component Control Gives the technician the ability to turn all components such as valves, fans or compressors ON and OFF to test their functionality. • SharedData Service technicians can share diagnostics data extracted from the appliances with a Master Technician or a GE Technical Assistance Group (TAG) technician. • Appliance Service History Comprehensive access to historical service data of previously repaired appliances. For any inquiries or questions, please reach out to smarthqpro.support@geappliances.com.

Service Management Software for the professional service business such as Electronics, TV Repair, Appliance Service, Rental Industries, and many other types of service businesses. Since it's release over 30 years ago, the CDA Service Manager software has become the service software of choice for over 3,300 users across the country. The Modular design can be tailored to work for any size business. CDA Mobile is a true mobile, cloud based application that will give your road technicians full control of all their jobs without the need to access your CDA server. All jobs for any day are always at your fingertips. All edits made by technicians, including adding or ordering parts, are automatically posted in real-time to the jobs on your server. Inventory control, including trackable parts, is maintained as well. Any changes made in the desktop version of CDA will be synced to the mobile version in real-time. The need for taking pictures is becoming a standard routine for technicians and the time required to process, send, and attach these files to work orders has become an added expense for all service centers. Now, with CDA Mobile, you can put that job and all the expense behind you. It's as easy as snapping the photo and pressing the send button. CDA Mobile will process the file and attach it directly to your work order on your CDA server in real-time. It doesn't get any easer than that!