SmartHQ Service vs TimeSync DVR

SmartHQ Service A Tool for GE Appliance Service Technicians Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specific component was functional. For a nominal monthly subscription, technicians can efficiently and effectively address issues using advanced digital methods, resulting in a happy GE appliance owner. SmartHQ Service is the best digital diagnostics tool in the industry! For any inquiries or questions, please reach out to smarthqpro.support@geappliances.com. SmartHQ Service Features • Software Update Ensures the software running on the appliance is up to date, improving the lifetime ownership experience for the consumer. • Data Logger Comprehensive view of recorded diagnostics data of the connected appliance. • Document Search User-friendly "Google-like" search of the GEA service document database. • OneParts Search Offers an exploded view of drawings of sub-systems of GE appliances. • Parts Purchase Designed to simplify the search and ordering of genuine GE parts. • Service Website Direct access to the GEA service website, without additional login. • Product Overview Offers a high-level consumer-oriented overview of the applicable GE appliance. • Fault Codes and Alerts The GE appliances perform self-diagnostics and provides resulting data to the technician. Allows technician to understand performance issues occurring within the appliance. • Component Control Gives the technician the ability to turn all components such as valves, fans or compressors ON and OFF to test their functionality. • SharedData Service technicians can share diagnostics data extracted from the appliances with a Master Technician or a GE Technical Assistance Group (TAG) technician. • Appliance Service History Comprehensive access to historical service data of previously repaired appliances. For any inquiries or questions, please reach out to smarthqpro.support@geappliances.com.

TimeSync is built for investigators who need a fast, reliable way to reconcile DVR timestamps with incident times, document video collections, and stay organized across cases. With TimeSync you can: Sync DVR time to real time: Capture the DVR’s live clock, apply the offset, and instantly calculate the correct time to review footage. Eye-test verification: Record verified checks against real time for quick validation. Saved Entries: Store, search, and filter entries by date range to reduce noise. Case Management: Assign entries to cases and export PDFs for case files. Global Camera Map: Visualize collected camera locations, filter by time window, and reduce pin clutter. Collaboration Hub: Share entries with teammates and accept shared evidence into your saved entries. Narrative Report Builder: Generate professional, DD5-style narrative drafts and export as PDF. TimeSync is designed to support documentation and reconciliation workflows. It does not host video. Key Features DVR time offset calculator (incident-to-DVR) Eye-test DVR verification logs Saved entries with search, sort, and filters Case assignment + PDF export Map-based camera pin organization Entry sharing and collaboration Narrative report generation Subscription Information TimeSync offers auto-renewable subscriptions for full feature access. Subscription options: Monthly and Annual Length: 1 month (Monthly) or 1 year (Annual) Price: Price varies by region and is shown in-app before purchase Payment will be charged to your Apple ID account at confirmation of purchase. Subscription automatically renews unless canceled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage and cancel subscriptions in Settings > Apple ID > Subscriptions. Privacy Policy: https://timesyncdvr.web.app/privacy Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/