Comparison

Allstate Identity Protection vs Complete ID

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Allstate Identity Protection

This app offers comprehensive protection for your personal information and that of your family. It provides alerts, dark web monitoring, and educational resources to detect and prevent identity theft. In the event of an incident, U.S.-based specialists offer 24/7 support for restoration.

Highlights
  • Personal information protection
  • Family member management
  • Dark web monitoring
  • Identity Health status
  • Educational materials
  • 24/7 restoration support
Features
Read full description

You’re in good hands® Stay protected wherever you are with the Allstate Identity Protection app – the all-in-one, easy-to-use app that helps protect your and your family's personal information right from your mobile device. Signing in is simple and secure. In a matter of seconds, you can review your alerts, see your Identity Health status, access dark web monitoring and any additional features included in your plan, easily manage family members covered by your plan, and more – putting advanced identity protection right at your fingertips. Explore our comprehensive collection of educational materials and tools, as well as alternative data sources that can help you detect identity theft before it occurs. Plus, our broad definition of family includes those 65 and older, even if they are not financially dependent on you or live with you — so you can have peace of mind that your loved ones are protected, too. And should you ever experience identity theft, you can rely on our U.S.-based restoration specialists to provide expert restoration support, 24/7/365. With an industry leading 98% satisfaction score following identity theft we believe restoration is more than just restoring accounts, it’s about making a person whole again. From start to finish, your identity theft case will be managed by an empathetic and dedicated expert that has the experience and knowledge to help resolve any and all types of cases. Not a member? Sign up at aip.com or check if your employer offers Allstate Identity Protection as a benefit at http://aip.com/employee Allstate Identity Protection is offered and serviced by InfoArmor, Inc., a subsidiary of The Allstate Corporation.

About

Complete ID

This app offers a secure and private web browsing experience. It blocks ad trackers and warns you about unsafe websites, protecting your personal and financial information from third parties and data breaches.

Highlights
  • Blocks ad trackers
  • Protects against unsafe websites
  • Prevents third-party data access
  • Encrypts browsing history and data
  • Site reputation shield
  • Ad blocker
Read full description

Complete ID provides you with solutions that protect your digital privacy. Safe Browser will help keep your internet browsing safe and private. Block ad trackers, unwanted ads and protect yourself from unsafe sites known for phishing, poor security, and breaches. Browsing the web privately and securely with a full-featured safe browser will help you: 1. Prevent third parties (social, ads and data harvesting networks) from accessing the user's private information (browsing history, account logins, personal and financial information). 2. Prevent users from going to an unsafe website that is associated with data breaches, or poor security. Safe Browser is a full-featured web browser that isolates your data from the default web browser that comes with your device. Your browsing history, bookmarks and settings are encrypted and never leave the device. Safe Browser allows you to open multiple tabs, view full screen video in landscape and portrait, and bookmark your favorite sites. For your safety and privacy, Safe Browser comes with an ad blocker and a site reputation shield. The site reputation shield will check for harmful sites as you browse the web and warn you before you visit them.

Screenshots

Allstate Identity Protection4 screens
Complete ID3 screens

Verdict

The call

The clearest difference is rating: Allstate Identity Protection at 4.8 against Complete ID's 4.0. Allstate Identity Protection also leads on ratings volume (417 vs 1) and update cadence (every 4 months vs every 11 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Allstate Identity Protection holds the better App Store score, 4.8 against 4.0. That said, the two scores are not equally well evidenced: Allstate Identity Protection has 417 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Allstate Identity Protection ships an update every 4 months, Complete ID every 11 months. The most recent releases landed on October 29, 2026 and October 16, 2026 respectively.

Scorecard3 real differences · 7 level
Allstate Identity Protection versus Complete ID: the parameters behind the verdict, then further details
ParameterAllstate Identity ProtectionComplete ID
PriceFreeFree
Rating4.8 (417 ratings) — better4.0 (1 ratings)
Positive reviews37.3% of reviews—
Number of ratings417 — better1
Update frequencyEvery 4 months — betterEvery 11 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod, Mac — better
Requires iOS15.615.0 — better
Further details — not scored
Size3 MB58 MB
Age rating4+17+
DeveloperAllstate Insurance CompanyCSID

Customer experience

Allstate Identity Protection

All ratings398 ratings
Positive95.2%
Neutral3.0%
Negative1.8%
Written reviews67 reviews
Positive37.3%
Neutral7.5%
Negative55.2%

Complete ID

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Allstate Identity Protection

Reported bugs

33 issues
  • App cannot trust a device, requiring code every time
  • Codes disappear in messages too quickly
  • Back gestures don't work on iPhone
  • Only way to go back is to click the logo and restart
  • App cannot stay logged in on phone
Show 28 more
  • Consistent MFA glitch
  • MFA when it should ask for master password
  • Email alerts don't link directly to the app
  • App doesn't remember username and password
  • Forgot My Password text code not recognized
  • App spins in circles after login
  • Blank white screen after login and MFA
  • App won't open
  • Errors logging in
  • Face ID stopped working
  • Cannot add Gmail account
  • Cannot login to app after latest update
  • Returns 'Sorry, we are unable to access your account' screen
  • App is just an embedded iframe viewer
  • Forms for opting out of marketing don't work
  • App asks to use TouchID on iPhone 12 (no FaceID support)
  • Alerts show 'something went wrong' when trying to view details
  • App doesn't remember login credentials and OTP
  • App never loads
  • App doesn't load unless on VPN
  • App logs in, sends code, and spins
  • App just spins and spins after login
  • App never transitions out of the loading state
  • Blank white screen when launching app
  • Cannot remove what it finds
  • Cannot cancel subscription
  • Cannot add Gmail account (loading screen forever)
  • Cannot add more than 1 email

Requested features

19 requests
  • Add a back button for iPhone users
  • Implement Face ID authentication
  • Allow setup for both phone lines for robocall feature
  • Add import option for passwords from Keychain and Chrome
  • Integrate authentication codes into the app
Show 14 more
  • Allow users to stay logged in on their phone
  • Add ability to use Face ID/biometrics to login
  • Improve password manager functionality
  • Add more dark web monitoring categories
  • Allow lower threshold for low balance alerts
  • Add links to website in email alerts for quick action
  • Improve functionality to remove personal information from people finder websites
  • Add a feature to indicate dark web monitoring is active
  • Allow adding more email addresses to be monitored
  • Improve functionality for adding family members
  • Provide more options for action after a data breach
  • Enable Touch ID/Face ID support
  • Add more advanced features to compete with Norton 360
  • Allow monitoring of younger children's credit

Complete ID

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Allstate Identity Protection

No in-app purchases

None

Complete ID

No in-app purchases

Questions

Is Allstate Identity Protection free?
Allstate Identity Protection is free to download, with no in-app purchases.
Is Complete ID free?
Complete ID is free to download, with no in-app purchases.
Which has better reviews, Allstate Identity Protection or Complete ID?
Allstate Identity Protection is rated higher. Allstate Identity Protection averages 4.8 out of 5 from 417 ratings, while Complete ID averages 4.0 from 1 ratings.
Do Allstate Identity Protection or Complete ID have ads?
Neither Allstate Identity Protection nor Complete ID shows ads.
Which is updated more often, Allstate Identity Protection or Complete ID?
Allstate Identity Protection ships an update every 4 months, and Complete ID every 11 months. Most recently, Allstate Identity Protection was updated on October 29, 2026 and Complete ID on October 16, 2026.

Other comparisons