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Allstate Identity Protection

Allstate Identity Protection

by Allstate Insurance Company

347 ratings
64 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • October 4, 2019
  • June 17, 2026

Features

Developer

Allstate Insurance Company
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Allstate Identity Protection screenshot #1 for iPhone
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Allstate Identity Protection screenshot #5 for iPhone
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About

This app offers comprehensive protection for your personal information and that of your family. It provides alerts, dark web monitoring, and educational resources to detect and prevent identity theft. In the event of an incident, U.S.-based specialists offer 24/7 support for restoration.

✓Personal information protection
✓Family member management
✓Dark web monitoring
✓Identity Health status
✓Educational materials
✓24/7 restoration support
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What users say

Summarized from real user reviews of Allstate Identity Protection. Based on 347 reviews and a 4.8/5 average, it highlights the 13 positives and 18 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use
  • 🔒Great protection against fraud
  • 🛡️Peace of mind for identity safety
  • 🔔Timely and reliable alerts
  • ✅Accurate credit monitoring
  • 🚀Prompt notifications
  • 💯Thorough service
  • 👨‍👩‍👧‍👦Keeps family safe
  • 💡Valuable solution
  • ✨Solid navigation
  • 👍Very intuitive experience
  • 👍Easy to set up accounts
  • 👍Quality Assurance Verified/Approved

Negative things

  • 🐛App is a web browser wrapper
  • 🐛Doesn't remember login details
  • 🐛Requires frequent re-authentication (MFA)
  • 🐛Poor integration with email alerts
  • 🐛Missing key quality of life features
  • 🐛Face ID/Biometric login missing
  • 🐛Cannot add certain accounts (e.g., Gmail)
  • 🐛App crashes or doesn't load
  • 🐛Inconsistent MFA behavior
  • 🐛Limited functionality compared to competitors
  • 🐛Service doesn't always help with identity theft resolution
  • 🐛Outdated interface
  • 🐛Not enough dark web monitoring categories
  • 🐛Low balance alert threshold too high
  • 🐛No link in email alerts to address them quickly
  • 🐛Cannot remove personal information from people finder websites
  • 🐛Subscription cancellation issues
  • 🐛Marketing opt-out forms don't work
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What's New in Allstate Identity Protection

1.4.1

June 17, 2026

We hope you're enjoying Allstate Identity Protection! In this update, we've changed a few things to make the app faster and easier to use.

User reviews

Most RecentHighest RatedLowest Rated

New listing with my social

TD bank
FleetobeFleetobe

Good service

This app is very easy to use and having the peace of mind that someone is helping keep our identity safe is priceless
Oak-tree2Oak-tree2

Great protection

Fort Knox against fraud in all aspects. Even from the dark web. A must have. You can lock your credit too
I’m not sure if you guys have an affiliate program I’d gladly advertise this on my social media platform!!!!
HisSong1HisSong1

Missing key features

I like the functionality- being able to see my accounts and being notified of credit activity. However the app is missing quality of life features. I’m on iPhone and I would love to see a back button. I navigate deep into the menus, and can’t go back one screen. The back gestures don’t work and iPhones don’t have a back button like androids do. The only way to go back is to click the logo and restart. The other quality of life feature I would love to see is Face ID authentication. Username/password and texting a MFA code is fine for browser log in, but I expect the convenience of Face ID on a phone app. This service is on the right track but there’s room for improvement on the user experience side.
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jessicaj1105jessicaj1105

Accurate

This service really knows me. It always warns me about my credit and banking activity. Amazing top notch service.
Us Banker 314Us Banker 314
See 59 more reviews

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User experience

🐞

Reported Bugs

33 issues

App cannot trust a device, requiring code every time

Bug

Codes disappear in messages too quickly

Bug

Back gestures don't work on iPhone

Bug

Only way to go back is to click the logo and restart

Bug

App cannot stay logged in on phone

Bug

Consistent MFA glitch

Bug

MFA when it should ask for master password

Bug

Email alerts don't link directly to the app

Bug

App doesn't remember username and password

Bug

Forgot My Password text code not recognized

Bug

App spins in circles after login

Bug

Blank white screen after login and MFA

Bug

App won't open

Bug

Errors logging in

Bug

Face ID stopped working

Bug

Cannot add Gmail account

Bug

Cannot login to app after latest update

Bug

Returns 'Sorry, we are unable to access your account' screen

Bug

App is just an embedded iframe viewer

Bug

Forms for opting out of marketing don't work

Bug

App asks to use TouchID on iPhone 12 (no FaceID support)

Bug

Alerts show 'something went wrong' when trying to view details

Bug

App doesn't remember login credentials and OTP

Bug

App never loads

Bug

App doesn't load unless on VPN

Bug

App logs in, sends code, and spins

Bug

App just spins and spins after login

Bug

App never transitions out of the loading state

Bug

Blank white screen when launching app

Bug

Cannot remove what it finds

Bug

Cannot cancel subscription

Bug

Cannot add Gmail account (loading screen forever)

Bug

Cannot add more than 1 email

Bug
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Requested Features

19 requests

Add a back button for iPhone users

Feature

Implement Face ID authentication

Feature

Allow setup for both phone lines for robocall feature

Feature

Add import option for passwords from Keychain and Chrome

Feature

Integrate authentication codes into the app

Feature

Allow users to stay logged in on their phone

Feature

Add ability to use Face ID/biometrics to login

Feature

Improve password manager functionality

Feature

Add more dark web monitoring categories

Feature

Allow lower threshold for low balance alerts

Feature

Add links to website in email alerts for quick action

Feature

Improve functionality to remove personal information from people finder websites

Feature

Add a feature to indicate dark web monitoring is active

Feature

Allow adding more email addresses to be monitored

Feature

Improve functionality for adding family members

Feature

Provide more options for action after a data breach

Feature

Enable Touch ID/Face ID support

Feature

Add more advanced features to compete with Norton 360

Feature

Allow monitoring of younger children's credit

Feature

FAQ

What does the Allstate Identity Protection app do?

The app provides comprehensive protection for your personal information and that of your family. It allows you to review alerts, check your Identity Health status, access dark web monitoring, and manage covered family members. It also offers educational resources to help detect identity theft before it occurs.

What are the key features of this app?

Key features include real-time alerts for potential identity threats, dark web monitoring to scan for your personal information, an Identity Health status to gauge your risk, and the ability to manage multiple family members under one plan. It also provides access to educational materials and 24/7 restoration support.

Is this app free to use?

The provided information indicates the app itself is free to download and use. However, access to its full features and services is typically part of a membership plan, which can be signed up for at aip.com or may be offered as an employee benefit.

Who is considered family for coverage?

The definition of family is broad and includes individuals 65 and older, regardless of financial dependence or living situation. This ensures that your loved ones are protected under your plan.

What kind of support is available if I experience identity theft?

If you experience identity theft, you can rely on U.S.-based restoration specialists for expert support 24/7/365. These specialists are dedicated to managing your case empathetically and efficiently to help resolve any type of identity theft incident.