Via Benefits Accounts

Via Benefits Accounts

By Willis Towers Watson

31K ratings
390 reviews
Free

Details

  • Released
  • Updated
  • August 8, 2011
  • September 15, 2026

Features

Via Benefits Accounts screenshot #1 for iPhone
Via Benefits Accounts screenshot #2 for iPhone
Via Benefits Accounts screenshot #3 for iPhone
Via Benefits Accounts screenshot #4 for iPhone
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About

Manage your accounts conveniently from your mobile device. Review expenses, make payments, and get reimbursed with a user-friendly interface. Stay updated with important account activity through push notifications.

Account dashboard summary
Review expenses and payments
Submit reimbursement requests
Upload supporting documents
Make payments
Push notifications for updates
Secure login with Face/Touch ID
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What users say

See all reviews
+1

What's New in Via Benefits Accounts

28.5

September 15, 2026

Performance and user experience enhancements.

User reviews

Terrible

Been messing with this dreadful app since January 2026…..They are holding my $$$ hostage cuz their web site is so F’ed up
Glitch City….AVOID THIS APP IF POSSIBLE

Can’t Log In

I’ve never been able to log into this app There is no technical support you can speak to and creating a support ticket does nothing. I can log into the web page so it’s not my log in credentials. Poor app design and zero technical support.

Fantastic

I have enjoyed Via Benefits

Great Support

Being able to pay for medications and my copays for my medical condition has been a great help to me. I can go to the doctor more often to get treatments and pay for vital medications to keep me healthy. I didn’t know how to use the card and had funds on it for almost two years when I found out. I thank the people who afford this benefit and funds to me. You have no idea what a blessing it has been to me. I am trying to get my son to participate so he can stop spending out of pocket and at the same time get healthy and serious about his health. You are truly a life savor. Be blessed
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Clear and Easy to use

Love how I can see all the important information I need first! The app is super easy to navigate!

User experience

🐞

Reported Bugs

3 issues

Account lockouts with no clear resolution

Bug

Inconsistent behavior between app and website

Bug

Inability to enter cents for expenses

Bug

Requested Features

4 requests

Ability to upload PDF receipts

Feature

Landscape mode support for tablets

Feature

Batch submission of claims

Feature

Clearer status updates on claims

Feature

FAQ

What can I do with the Via Benefits Accounts app?

The app allows you to manage your accounts from anywhere. You can view a summary of your account information, review expenses and payments, submit reimbursement requests, upload necessary documents, and make payments to resolve account issues. It provides a convenient way to stay on top of your account activity.

How do I log in to the app?

Logging in is safe, secure, and simple. You can use your existing Via Benefits website login credentials. The app also supports biometric authentication methods like Face ID or Touch ID for quick and secure access.

Is the Via Benefits Accounts app free to use?

Yes, the Via Benefits Accounts mobile app is available for free. There are no charges to download or use the core features for managing your accounts. The app does not have in-app purchases or ads.

How do I get help if I have an account issue?

The app provides easy access to support. You can start a new help ticket directly within the app or call account support with a single tap. All your support interactions can be managed in one central place for your convenience.

What kind of notifications can I expect?

You will receive push notifications to keep you informed about important account activity. This ensures you are always aware of any significant updates or changes related to your accounts, helping you manage them proactively.