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Via Benefits Accounts

Via Benefits Accounts

By Willis Towers Watson

13K ratings
358 reviews
💪 Health & Fitness
💰 Finance
Free

Details

  • Released
  • Updated
  • August 8, 2011
  • July 15, 2026

Developer

Acclaris Inc
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About

Manage your accounts conveniently from your mobile device. Review expenses, make payments, and get reimbursed with a user-friendly interface. Stay updated with important account activity through push notifications.

✓Account dashboard summary
✓Review expenses and payments
✓Submit reimbursement requests
✓Upload supporting documents
✓Make payments
✓Push notifications for updates
✓Secure login with Face/Touch ID
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What users say

Summarized from real user reviews of Via Benefits Accounts. Based on 13K reviews and a 4.6/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Easy to use app
  • 👍Convenient for submitting claims
  • 💰Fast reimbursement
  • 🔒Secure login with Face ID

Negative things

  • 🐛Login issues and app crashes
  • 📷Cropped photo preview
  • 🕰️Slow and unresponsive at times
  • 🤔Confusing UI and navigation
See all reviews

What's New in Via Benefits Accounts

28.2

July 15, 2026

Performance and user experience enhancements.

User reviews

Most RecentHighest RatedLowest Rated

Platform access

Access via the app works great. However, when I get an email and I click on the link from the email and enter the same user ID and password I can't get in. I switch from the website to the app and bingo works great. Why can't the App and app and the website use the same password. It's tiresome trying to figure it out.
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DGdude1953DGdude1953

My reason for visiting today

I find that Via Benefits is performing better than in past years. Reimbursement payments have come on time continually all year. Last year there was more lag time. My enquiry: I have received the same benefit reimbursement for about 18-20 years. (Always appreciated) But, medical expenses have skyrocketed over that time. I am in hopes that NGC will soon increase the benefit reimbursement amount?! Can Via Benefits help in this area?
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LK ShellLK Shell

Great Help!

Via Benefits was great in helping my wife and me choose health insurance that we love.
Olehobo1Olehobo1

Retirement

Great to have you!
tjuberatjubera

Very Easy to Navigate

This VIA website is by far the easiest to navigate. My hope is that they don’t change it.
golfergirl18golfergirl18
See 353 more reviews

User experience

🐞

Reported Bugs

3 issues

Account lockouts with no clear resolution

Bug

Inconsistent behavior between app and website

Bug

Inability to enter cents for expenses

Bug
✨

Requested Features

4 requests

Ability to upload PDF receipts

Feature

Landscape mode support for tablets

Feature

Batch submission of claims

Feature

Clearer status updates on claims

Feature

FAQ

What can I do with the Via Benefits Accounts app?

The app allows you to manage your accounts from anywhere. You can view a summary of your account information, review expenses and payments, submit reimbursement requests, upload necessary documents, and make payments to resolve account issues. It provides a convenient way to stay on top of your account activity.

How do I log in to the app?

Logging in is safe, secure, and simple. You can use your existing Via Benefits website login credentials. The app also supports biometric authentication methods like Face ID or Touch ID for quick and secure access.

Is the Via Benefits Accounts app free to use?

Yes, the Via Benefits Accounts mobile app is available for free. There are no charges to download or use the core features for managing your accounts. The app does not have in-app purchases or ads.

How do I get help if I have an account issue?

The app provides easy access to support. You can start a new help ticket directly within the app or call account support with a single tap. All your support interactions can be managed in one central place for your convenience.

What kind of notifications can I expect?

You will receive push notifications to keep you informed about important account activity. This ensures you are always aware of any significant updates or changes related to your accounts, helping you manage them proactively.