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Via Benefits Accounts

Via Benefits Accounts

By Willis Towers Watson

35K ratings
412 reviews
💪 Health & Fitness
💰 Finance
Free

Details

Released
August 8, 2011
Updated
October 11, 2026

Features

Developer

Acclaris Inc.
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About

Manage your accounts conveniently from your mobile device. Review expenses, make payments, and get reimbursed with a user-friendly interface. Stay updated with important account activity through push notifications.

✓Account dashboard summary
✓Review expenses and payments
✓Submit reimbursement requests
✓Upload supporting documents
✓Make payments
✓Push notifications for updates
✓Secure login with Face/Touch ID
Show original description

What users say about Via Benefits Accounts

Reviews of Via Benefits Accounts are mixed: the Finance app is rated 4.8/5 from 35K App Store ratings. What users like most: easy to use app, convenient for submitting claims. Top complaints: login issues and app crashes, cropped photo preview. Summarized from real user reviews.

Positive things

  • 🚀Easy to use app
  • 👍Convenient for submitting claims
  • 💰Fast reimbursement
  • 🔒Secure login with Face ID

Negative things

  • 🐛Login issues and app crashes
  • 📷Cropped photo preview
  • 🕰️Slow and unresponsive at times
  • 🤔Confusing UI and navigation
See all reviews

What's New in Via Benefits Accounts

28.7

October 11, 2026

Performance and user experience enhancements.

User reviews

Most RecentHighest RatedLowest Rated

Ease of use!

Very easy to use to find and track information.
MMMucket Man

Unable to update.

Been trying to update but it keeps returning to the beginning. Happening on two different devices.
Bburlymann

Sucks

My job switched to this company 2 years ago and it has been a mess. Everything requires super descriptive receipts. Everything gets denied. I have yo speak to someone to get things approved
CCodyBanks77

Great !!!

I am just so happy to have VIA Benefits !!!
VValR

Sign in trouble

I’ve been trying to sign in for the last three weeks and it keeps saying error. I changed my password. I did everything I could and still not working.
Aalienmorty
See 407 more reviews

User experience

🐞

Reported Bugs

3 issues

Account lockouts with no clear resolution

Bug

Inconsistent behavior between app and website

Bug

Inability to enter cents for expenses

Bug
✨

Requested Features

4 requests

Ability to upload PDF receipts

Feature

Landscape mode support for tablets

Feature

Batch submission of claims

Feature

Clearer status updates on claims

Feature

FAQ

What can I do with the Via Benefits Accounts app?

The app allows you to manage your accounts from anywhere. You can view a summary of your account information, review expenses and payments, submit reimbursement requests, upload necessary documents, and make payments to resolve account issues. It provides a convenient way to stay on top of your account activity.

How do I log in to the app?

Logging in is safe, secure, and simple. You can use your existing Via Benefits website login credentials. The app also supports biometric authentication methods like Face ID or Touch ID for quick and secure access.

Is the Via Benefits Accounts app free to use?

Yes, the Via Benefits Accounts mobile app is available for free. There are no charges to download or use the core features for managing your accounts. The app does not have in-app purchases or ads.

How do I get help if I have an account issue?

The app provides easy access to support. You can start a new help ticket directly within the app or call account support with a single tap. All your support interactions can be managed in one central place for your convenience.

What kind of notifications can I expect?

You will receive push notifications to keep you informed about important account activity. This ensures you are always aware of any significant updates or changes related to your accounts, helping you manage them proactively.