Comparison

카카오뱅크 vs NH스마트뱅킹

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

카카오뱅크

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Changing finance, changing everyday life A fully licensed bank, KakaoBank ■ Korea's leading internet bank • Handle all your banking on mobile 24/7, with no branch visit • Send money to KakaoTalk friends without knowing their account numbers ■ Instant benefits you can see • Competitive interest rates for everyone, with no complex conditions • Complete daily missions in the Benefits tab for cashback ■ An account to share and manage together • Invite KakaoTalk friends to your group account • Share balances and transactions with members in real time ■ A 26-week challenge starting from just KRW 1,000 • Reach your goal before you know it with Kakao Friends cheering you on! ■ A debit card that rewards your spending • Cashback on every purchase, for everyone • A group account debit card that adds fun with random cashback ■ Fast and easy mortgage loans via chatbot • Apply for home purchase, jeonse, rent deposit, and refinancing loans • Instantly check rates and limits tailored to your loan profile • Submit on mobile with no loan documents to prepare ■ A simple start to investing • Compare and open brokerage accounts in one place • Start investing with small amounts • Save and invest in US dollars with zero exchange fees ■ Overseas remittances with exceptionally low fees • Send and receive international transfers anytime, 24/7 • Transfer to over 200 countries via bank accounts or Western Union (WU) • Designate or extend your primary foreign exchange bank on mobile ■ KakaoBank mini, starting from age 7 • Manage your child's allowance with ease • A single card for both payments and Tmoney top-ups ■ Easy and convenient banking for sole proprietors • Easy business account opening and various business loans • Business-exclusive cards with only the benefits you need • Tax filing, credit checks, and other business essentials ■ Easy and convenient banking for foreigners, even if Korean is unfamiliar • Open an account and get a card with your Alien Registration Card • Use a variety of services for your financial life in Korea • AI translation in English, Chinese, and Vietnamese, plus live English support ■ Zero transfer and ATM fees • No fees for transfers to other banks or automated transfers • No deposit, withdrawal, or transfer fees at any domestic ATM (bank ATMs and partner Value-Added Network (VAN) devices) * ATM and cash dispenser fees for deposit, withdrawal, and transfer are subject to change based on future policies. If policies change, we will notify you 1 month in advance via the KakaoBank app and website. ■ Customer Center Operating Hours • Deposits and Savings, Loans, Cards, and App Inquiries: 1599-3333 (Weekdays 09:00–18:00) • Foreign Exchange, Funds Inquiries: 1599-3333 (Weekdays 09:00–18:00) • Jeonse and Monthly Rent Deposit(Registered Customer) Loans Inquiries: 1599-8787 (Weekdays & Saturday 09:00–18:00) • Incident Reporting: 1599-8888 (24/7) ■ Chatbot Operating Hours • KakaoTalk Channel ""KakaoBank Customer Center"" (24/7) • Chatbot and live agent chat support available ■ KakaoBank App Access Permissions and Purposes • Camera (Optional): ID and document capture, video calls, profile photo registration, photo transfers • Photos (Optional): Saving transfer, remittance, and withdrawal confirmations and card receipts • Location (Optional): Prevention of fraudulent account opening and detection of fraudulent transactions • Health (Optional): Step tracking for the Walk Daily and Get Rewards feature • Bluetooth (Optional): Identifying and connecting to nearby devices for the Meet Jordy and Get Rewards feature * You can use the service even if you do not agree to the optional access permissions.

About

NH스마트뱅킹

Manage your finances, from banking to asset management, all in one place. This app offers personalized features, easy transfers, and comprehensive financial planning tools. It also provides global banking services and 24/7 customer support.

Highlights
  • Personalized main screen with quick access to transactions
  • Large font mode for easier viewing
  • Simplified banking with easy password login and transfers
  • Open banking for managing accounts from other banks
  • Integrated asset management and financial planning
  • Non-face-to-face account opening and product subscriptions
  • Global banking services in 9 languages
Features
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뱅킹에서 자산관리까지! NH스마트뱅킹으로 한 번에 편하게! [고객행복센터 1588-2100, 상담시간 평일 9시~18시] [주요서비스] ■ 간편하고 안전한 뱅킹 - 간편비밀번호(숫자6자리)로 로그인하면 일 500만원까지 보안매체 없이 이체가 가능해요. - 모바일OTP를 발급하면 실물 보안매체 없이 안전하게 금융거래가 가능해요. ■ 금융상품몰 - 영업점 방문없이 비대면 계좌개설이 가능해요 - 나만의 맞춤상품을 추천받고 가입할 수 있어요 ■ 퇴직연금 - MY퇴직연금, 개인형IRP 입금, 적립금 운용지시, 운용현황조회 등 퇴직연금 전용 서비스를 제공해요 ■ 음성 통합 검색 및 상담톡 - 음성으로 쉽게 스마트뱅킹의 메뉴와 콘텐츠를 검색할 수 있어요. - 궁금한 점은 언제나 24시간 잠들지 않는 상담톡으로 해결해드려요. ■ 마이페이지 - 우수고객등급, 혜택정보 등을 한눈에 확인해 보세요. [선택 접근 권한] 1. 연락처 : 이체 후 결과 문자메시지 전송, 연락처 송금 서비스 2. 사진 : 통장 사본 조회, 이체확인증 저장 3. 카메라 : 신분증 촬영, 서류 제출, QR코드 인식 4. 위치 : 영업점 찾기 서비스 5. 음성인식 : 영상통화, 상담톡, 음성검색 서비스 6. Face ID : NH인증서 로그인 * 선택 접근 권한은 해당 기능을 이용할 때 허용이 필요합니다. 허용하지 않아도 해당 기능 외의 서비스를 이용 할 수 있습니다. [접근 권한 설정] 설정 > (앱) > NH스마트뱅킹 NH농협은 앞으로도 지속적인 서비스 확대 및 기능 개선을 위해 최선을 다하겠습니다.

Screenshots

카카오뱅크4 screens
NH스마트뱅킹4 screens

Verdict

The call

The clearest difference is ads: NH스마트뱅킹 at none against 카카오뱅크's shown. NH스마트뱅킹 also leads on rating (3.3 vs 2.8) and device support (3 vs 1). 카카오뱅크's advantage is review sentiment (31% vs 20%) and ratings volume (145 vs 44). On price, update cadence, in-app purchases and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NH스마트뱅킹 holds the better App Store score, 3.3 against 2.8. Both are backed by a comparable volume of ratings — 145 and 44 respectively. Written reviews complicate that: 31% of 카카오뱅크's written reviews are positive against 20% of NH스마트뱅킹's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

카카오뱅크 ships an update every 3 weeks, NH스마트뱅킹 every 2 weeks. Both last shipped on October 29, 2026.

Scorecard5 real differences · 5 level
카카오뱅크 versus NH스마트뱅킹: the parameters behind the verdict, then further details
Parameter카카오뱅크NH스마트뱅킹
PriceFreeFree
Rating2.8 (145 ratings)3.3 (44 ratings) — better
Positive reviews31.4% of reviews — better19.8% of reviews
Number of ratings145 — better44
Update frequencyEvery 3 weeksEvery 2 weeks — better
AdsYesNo — better
In-app purchasesNoNo
Monetization—Free
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.015.0 — better
Further details — not scored
Size783 MB152 MB
Age rating4+4+
DeveloperKakaoBank Corp.National Agricultural Cooperative Federation

Customer experience

카카오뱅크

All ratings145 ratings
Positive43.4%
Neutral5.5%
Negative51.0%
Written reviews156 reviews
Positive31.4%
Neutral4.5%
Negative64.1%

NH스마트뱅킹

All ratings44 ratings
Positive52.3%
Neutral11.4%
Negative36.4%
Written reviews106 reviews
Positive19.8%
Neutral7.5%
Negative72.6%

Bugs and requests

카카오뱅크

Not enough reviews yet to summarise bugs or requests.

NH스마트뱅킹

Reported bugs

22 issues
  • App crashes frequently, especially after updates or during specific actions (e.g., sending money, taking ID photos).
  • Login failures, including white screens, freezing, and error messages.
  • Slow loading times, sometimes exceeding several minutes.
  • Authentication issues with certificates, patterns, and phone number verification.
  • App becomes unresponsive or shows only loading screens.
Show 17 more
  • Notifications not working or being delivered intermittently.
  • Issues with specific device models or OS versions (e.g., iPhone 15 Pro, iOS 14).
  • Problems with ID card recognition during verification.
  • Saved account numbers disappearing after updates.
  • Inability to log in for long-term inactive users.
  • Errors during fund transfers, especially to specific accounts or after updates.
  • App not working correctly outside of Korea.
  • Issues with password reset loops.
  • Face ID login not reverting to previous settings.
  • Inability to copy certificates to new phones.
  • App closes immediately upon opening on certain devices/OS versions.
  • Errors during virtual account creation or inter-bank transfers.
  • Push notifications not working despite being enabled.
  • Login issues with ID after a specific date (Jan 28th).
  • App not working on Wi-Fi only.
  • Errors during investment product subscription.
  • Inability to access certain menus or features after login.

Requested features

12 requests
  • Improve app stability and reduce crashes
  • Streamline the login and authentication process
  • Optimize app performance for faster loading
  • Enhance user interface and navigation for better usability
  • Address issues with international access and functionality
Show 7 more
  • Fix notification delivery problems
  • Ensure app works reliably after updates
  • Simplify processes for account management and password resets
  • Provide clearer communication about app issues and resolutions
  • Offer an English language option for international users
  • Reintroduce or improve multi-account transfer features
  • Integrate card app functionality into the smart banking app

In-app purchases

None

카카오뱅크

No in-app purchases

None

NH스마트뱅킹

No in-app purchases

Questions

Is 카카오뱅크 free?
카카오뱅크 is free to download, with no in-app purchases.
Is NH스마트뱅킹 free?
NH스마트뱅킹 is free to download, with no in-app purchases.
Which has better reviews, 카카오뱅크 or NH스마트뱅킹?
NH스마트뱅킹 is rated higher. 카카오뱅크 averages 2.8 out of 5 from 145 ratings, while NH스마트뱅킹 averages 3.3 from 44 ratings.
Do 카카오뱅크 or NH스마트뱅킹 have ads?
카카오뱅크 shows ads; NH스마트뱅킹 does not.
Which is updated more often, 카카오뱅크 or NH스마트뱅킹?
카카오뱅크 ships an update every 3 weeks, and NH스마트뱅킹 every 2 weeks. Most recently, 카카오뱅크 was updated on October 29, 2026 and NH스마트뱅킹 on October 29, 2026.

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