(구)하나원큐 vs NH스마트뱅킹
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
(구)하나원큐
This app is being replaced by a newer version with faster performance and more benefits. Search for the new app to download it and participate in launch events for a chance to win prizes.
- Faster performance
- Enhanced benefits
- New app launch events
- Prize giveaways
- Visible ARS service
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■ NEW 하나원큐 앱 출시 안내 지금 보시고 계신 앱보다 빠르고 혜택이 많은 NEW 하나원큐가 출시되었습니다. 하나은행 또는 하나원큐로 검색하시어 다운로드 받아 사용해 주세요. NEW 하나원큐 집들이 이벤트에 참여하시고 행운 경품도 받아 보세요~ ■ 하나원큐 앱 이용 접근권한 안내 - 전화(필수) : 휴대폰 정보 확인 및 회원 검증 등 - 저장공간(필수) : 공인인증서 보관, OS변조여부, 이미지/사진 저장 등 - 위치정보(선택) : 영업점 찾기, 대기표보관함, 결제수단선택, 해외사용알림, 제휴서비스 등 - 주소록(선택) : 이체, 송금, 제휴서비스 등 - 카메라/마이크(선택) : 얼굴인증, 신분증촬영, 결제, QR코드로 인증서 가져오기, 간편촬영 납부, 서류제출, 화상상담, 통합검색, 제휴서비스 등 - 알림(선택) : 푸시 알림 등 ※ 선택적 접근권한은 동의하지 않아도 서비스의 이용이 가능합니다. ※ 접근권한은 [설정 > 앱 > 개인정보 보호 및 보안] 메뉴에서 변경할 수 있습니다. ■ 보이는 ARS 서비스 이용 정보제공 동의 및 권한 설정 - 이용동의가 필요한 정보 ※ 제공목적 : 보이는 ARS 서비스 이용 ※ 제공정보 : 휴대전화번호, 앱푸시ID ※ 제공받는자 : ㈜콜게이트 ※ 제공받는자의 보유기간 : 앱 삭제시까지 ※ 동의 후 서비스를 원하지 않는 경우 하나은행 고객센터(1599-1111)로 연락주시기 바랍니다. [공통 유의사항] ※ 하나은행 인터넷뱅킹(www.kebhana.com)은 PC 환경에서 이용하실 수 있습니다. ※ 금융상품에 관한 계약을 체결하기 전에 금융상품 설명서 및 약관을 읽어 보시기 바랍니다. ※ 금융소비자는 해당 상품 또는 서비스에 대하여 설명 받을 권리가 있습니다.
NH스마트뱅킹
Manage your finances, from banking to asset management, all in one place. This app offers personalized features, easy transfers, and comprehensive financial planning tools. It also provides global banking services and 24/7 customer support.
- Personalized main screen with quick access to transactions
- Large font mode for easier viewing
- Simplified banking with easy password login and transfers
- Open banking for managing accounts from other banks
- Integrated asset management and financial planning
- Non-face-to-face account opening and product subscriptions
- Global banking services in 9 languages
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뱅킹에서 자산관리까지! NH스마트뱅킹으로 한 번에 편하게! [고객행복센터 1588-2100, 상담시간 평일 9시~18시] [주요서비스] ■ 간편하고 안전한 뱅킹 - 간편비밀번호(숫자6자리)로 로그인하면 일 500만원까지 보안매체 없이 이체가 가능해요. - 모바일OTP를 발급하면 실물 보안매체 없이 안전하게 금융거래가 가능해요. ■ 금융상품몰 - 영업점 방문없이 비대면 계좌개설이 가능해요 - 나만의 맞춤상품을 추천받고 가입할 수 있어요 ■ 퇴직연금 - MY퇴직연금, 개인형IRP 입금, 적립금 운용지시, 운용현황조회 등 퇴직연금 전용 서비스를 제공해요 ■ 음성 통합 검색 및 상담톡 - 음성으로 쉽게 스마트뱅킹의 메뉴와 콘텐츠를 검색할 수 있어요. - 궁금한 점은 언제나 24시간 잠들지 않는 상담톡으로 해결해드려요. ■ 마이페이지 - 우수고객등급, 혜택정보 등을 한눈에 확인해 보세요. [선택 접근 권한] 1. 연락처 : 이체 후 결과 문자메시지 전송, 연락처 송금 서비스 2. 사진 : 통장 사본 조회, 이체확인증 저장 3. 카메라 : 신분증 촬영, 서류 제출, QR코드 인식 4. 위치 : 영업점 찾기 서비스 5. 음성인식 : 영상통화, 상담톡, 음성검색 서비스 6. Face ID : NH인증서 로그인 * 선택 접근 권한은 해당 기능을 이용할 때 허용이 필요합니다. 허용하지 않아도 해당 기능 외의 서비스를 이용 할 수 있습니다. [접근 권한 설정] 설정 > (앱) > NH스마트뱅킹 NH농협은 앞으로도 지속적인 서비스 확대 및 기능 개선을 위해 최선을 다하겠습니다.
Screenshots
Verdict
The clearest difference is rating: (구)하나원큐 at 4.4 against NH스마트뱅킹's 3.3. (구)하나원큐 also leads on review sentiment (60% vs 20%) and ratings volume (1.6K vs 44). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
(구)하나원큐 holds the better App Store score, 4.4 against 3.3. That said, the two scores are not equally well evidenced: (구)하나원큐 has 1.6K ratings behind it against 44, so its average is the more settled of the two. Written reviews point the same way: 60% of (구)하나원큐's written reviews are positive against 20% of NH스마트뱅킹's.
(구)하나원큐 ships an update monthly, NH스마트뱅킹 every 2 weeks. Both last shipped on November 11, 2026.
| Parameter | (구)하나원큐 | NH스마트뱅킹 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (1.6K ratings) — better | 3.3 (44 ratings) |
| Positive reviews | 60.0% of reviews — better | 19.8% of reviews |
| Number of ratings | 1.6K — better | 44 |
| Update frequency | Monthly | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 350 MB | 152 MB |
| Age rating | 4+ | 4+ |
| Developer | Hana Bank | National Agricultural Cooperative Federation |
Customer experience
(구)하나원큐
NH스마트뱅킹
User reviews
(구)하나원큐
From 1.6K App Store ratingsWhat we love
- 👍 Easy to use
- 👍 Convenient online account opening
- 👍 Helpful and friendly staff
- 👍 Efficient banking services
- 👍 Flexible product options
Room to improve
- 🐛 Slow app loading times
- 🐛 Frequent app crashes
- 🐛 Unreliable overseas functionality
- 🔒 Lack of English language support
- 🔋 High data consumption for app updates
NH스마트뱅킹
From 44 App Store ratingsWhat we love
- 👍 Easy to use (some users)
- 👍 Convenient for basic banking (some users)
- 👍 Improved UI over time (some users)
Room to improve
- 🐛 Frequent app crashes
- 🐛 Login issues and errors
- 🐛 Slow loading times
- 🐛 Inconsistent performance
- 🐛 Issues with authentication and certificates
Bugs and requests
(구)하나원큐
Reported bugs
5 issues- App crashes on startup
- Face recognition not working consistently
- Transactions not showing up in account history
- Inability to access accounts from overseas
- Frequent app freezes and force closes
Requested features
5 requests- Add English language support
- Improve app loading and response times
- Enhance overseas banking capabilities
- Integrate with mobile wallet apps
- Provide more customization options
NH스마트뱅킹
Reported bugs
22 issues- App crashes frequently, especially after updates or during specific actions (e.g., sending money, taking ID photos).
- Login failures, including white screens, freezing, and error messages.
- Slow loading times, sometimes exceeding several minutes.
- Authentication issues with certificates, patterns, and phone number verification.
- App becomes unresponsive or shows only loading screens.
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- Notifications not working or being delivered intermittently.
- Issues with specific device models or OS versions (e.g., iPhone 15 Pro, iOS 14).
- Problems with ID card recognition during verification.
- Saved account numbers disappearing after updates.
- Inability to log in for long-term inactive users.
- Errors during fund transfers, especially to specific accounts or after updates.
- App not working correctly outside of Korea.
- Issues with password reset loops.
- Face ID login not reverting to previous settings.
- Inability to copy certificates to new phones.
- App closes immediately upon opening on certain devices/OS versions.
- Errors during virtual account creation or inter-bank transfers.
- Push notifications not working despite being enabled.
- Login issues with ID after a specific date (Jan 28th).
- App not working on Wi-Fi only.
- Errors during investment product subscription.
- Inability to access certain menus or features after login.
Requested features
12 requests- Improve app stability and reduce crashes
- Streamline the login and authentication process
- Optimize app performance for faster loading
- Enhance user interface and navigation for better usability
- Address issues with international access and functionality
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- Fix notification delivery problems
- Ensure app works reliably after updates
- Simplify processes for account management and password resets
- Provide clearer communication about app issues and resolutions
- Offer an English language option for international users
- Reintroduce or improve multi-account transfer features
- Integrate card app functionality into the smart banking app
In-app purchases
(구)하나원큐
No in-app purchases
NH스마트뱅킹
No in-app purchases
