This app is being replaced by a newer version with faster performance and more benefits. Search for the new app to download it and participate in launch events for a chance to win prizes.
Summarized from real user reviews of (구)하나원큐. Based on 1.6K reviews and a 4.4/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.
2.80
July 15, 2026
기타 사용성 개선.
안녕하세요. 하나은행입니다. 하나원큐 앱 서비스를 이용해 주셔서 감사드립니다. 손님께서 더욱 더 편안하고 안전하게 사용하실 수 있도록 더욱 노력하겠습니다. 감사합니다
5 issues
App crashes on startup
Face recognition not working consistently
5 requests
Add English language support
Improve app loading and response times
This is an older version of a banking and financial services application. The app is scheduled to be discontinued and replaced by a newer, improved version.
To download the new app, search for 'Hana Bank' or 'Hana 1Q' in your app store. The new version offers faster performance and additional benefits.
The description indicates the app is free to use and does not mention any in-app purchases or advertisements. The focus is on directing users to the new, improved version.
The new version is described as being faster and offering more benefits than the current app. Users are also encouraged to participate in launch events for a chance to win prizes.
The app requires essential permissions for phone information verification and storage for certificates. Optional permissions include location, contacts, camera/microphone, and notifications for various services like finding branches, making transfers, and authentication.
