믿고 쓰는 kb스타뱅킹
사용이 편하고 직관적입니다. 항상 잘 이용하고 있어요
너무간편해요!
은행도 친절하지만 어플도 너무 만족!
TERRIBLE
The app is dysfunctional and the customer service inside the Pyeongtaek branches is TERRIBLE. I can set up Korean won time deposits but not US dollar time deposits or the gold account on the app, things that I’ve set up in person at branches in Bundang in the past. When I was in Seoul 20 years ago and in Bundang more recently, the customer service was amazingly excellent. Fast forward to 2026 and KB is staffed with lazy and incompetent personnel, at least in Pyeongtaek. The tellers on Sunday tell you to come back on weekdays, but then when you come in on Monday, it’s the same tellers who don’t know what to do and they tell you to come back some other time. If the app actually functioned properly, I wouldn’t have to deal with these incompetent fools. I could just do it all on the app. But the app is terrible too.
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