OpenScape Mobile Pro vs OpenTouch Conversation Plus

IMPORTANT NOTICE: OpenScape Mobile Pro is not a standalone client but part of a Unified Communications solution. In order to function correctly all mandatory solution components must be installed and in operational state. Be advised by your administrator before installing or upgrading the application. The solution requires an OpenScape UC applications server, an SBC server, a HAproxy, a mobile Façade server and a suitable PBX (OpenScape Voice or OpenScape 4000). Version compatibility matrix can be found in the product release notes. Today’s reality - A mobile, global, distributed and digital workplace. But you still need fast access to people, from wherever you are, at the lowest possible cost. OpenScape Mobile Pro enhances your communications experience with rich Voice over IP (VoIP) and Video capabilities from your iPhone or iPad. It also features iOS CallKit and PushKit support. Plus it allows you to seamlessly move calls between desk phone, Wi-Fi and cellular. OpenScape Mobile Pro reduces cellular charges through lower air-time minutes and roaming charges by making and receiving calls over Wi-Fi from your home, a Wi-Fi hotspot or on the corporate Wi-Fi. With a simple finger gesture, OpenScape Mobile’s call swipe lets you seamlessly move calls from your mobile device to a desktop device, and vice-versa, and from cellular network or the Wi-Fi. What you can do OpenScape Mobile Pro works in three modes (depending on the license you purchased): UC-only mode: Gives you access to OpenScape Unified Communications features (also see OpenScape UC) • Set your user presence status and preferred device or device list • Be reached on a single published phone number • See your OpenScape contacts and their presence status • Manage your OpenScape contacts and place calls to your contacts through your corporate network • Chat and send Instant Messages to other contacts (Beta) • Initiate ad-hoc conferences and join a conference, plus see the conference status • Utilize additional call control services (e.g. toggle, consultation, 3 party conference) • Activate rules and set time zone, location and status note • View missed calls in the Journal • Automatically import credentials from the OpenScape mobile client, if installed and configured Voice/Video-only mode: Gives you access to VoIP and Video, plus call transfer, call forwarding and call swipe. Combined mode: Gives you both UC and VoIP/Video functionality in a single mobile application.

PLATFORM REQUIREMENTS • OpenTouch MultiMedia Services server R2.5+. • Notifications received via Apple Push Notification Service • iPhone SE(2nd gen)+ • iOS 16.x + INTRODUCTION Alcatel-Lucent Enterprise OpenTouch Conversation+ for iPhone leverages what users love most – their own devices. OpenTouch Conversation+ for iPhone exposes the features and flexibility of the OpenTouch Suite through the popular smartphone from Apple. Use gestures to place calls, retrieve messages and move easily from a phone call or IM to a multiparty conversation. Join conferences in one-click, enjoy visual voice mail ergonomics, and define and select your call-routing profiles to meet current location and availability. FEATURES • Download a single application matching different end-user profiles. • Present a single business identity, with one phone number across multiple devices - desk phone, PC and smartphone. • Offer a common user experience whatever the device you use. • Voice over IP everywhere. • Place, answer, and manage voice calls using the enterprise dialing plan. • Call anywhere using device, corporate directory, or OpenTouch contacts. • Manage conversations using the complete set of mid-call controls: call recording, inquiry call, hold, back & forth, transfer, ad-hoc conference, add/remove participant, leave or terminate conference and hang up. • Join in one click a scheduled meeting. • Move the conversation between devices - move the late day conference to your mobile device and be on time for the next appointment. • Listen to and manage voice-mail messages. • View contact presence and availability and tap to start and manage collaborative, secure conversations. • Start with a simple one-to-one chat and add people, add voice - seamlessly and effortlessly. • Open past chats to review exchanges and when necessary re-start the conversation. • Manage communication preferences and reach-ability using call routing profiles, effortlessly while on the move. • Enable/disable Call Supervision delegation. • Enable/disable Hunting Group registration. • Schedule meetings on-the-go using predefined meeting profiles that tailor OpenTouch conferencing capabilities to match the type of meeting or event. BENEFITS • Reduced enterprise communications expenses through use of Wi-Fi or 3G+ data connectivity for telephone calls and conference call. • Compelling and thoughtful user experience that encourages use, encourages employee communications and encourages rich and frequent conversations. • Improve collaboration and increase efficiency with streamlined evolution of business conversations to include multiple parties, persistent conversations while on the move. • Boost productivity and reduce costs with quick access to business communication features anywhere. • Be contacted faster and more efficiently with a single business identity across multiple devices. • Guarantee employee efficiency with a full set of notifications (voice message, instant messaging, missed call, scheduled conference alert). • Secure access to the enterprise through Reverse Proxy and Session Border Controller. LOCALIZATION • Brazilian, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish. DEVICE WHITE LIST Reference 8AL90822AAAB hosted on Alcatel-Lucent Enterprise Business Portal under the Technical Documentation Library.