SWEPCO vs b

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips. Features include: OUTAGE INFORMATION - Report a power outage - Check outage status and track restoration progress - Easy access to view outage maps in your area ACCOUNT MANAGEMENT - Choose "Remember me" to skip logging in each time you use the app* - View your real-time account balance, payment due date, and balance details - View and download your bill (PDF) - Pay immediately for free from your bank account - Make automatic or scheduled payments - Other ways to pay (credit/debit card, in-person, by phone) - Switch between multiple accounts ENERGY USAGE - Compare how your current usage compares to last month or the same time last year SETTINGS - Enroll in and manage your paperless billing - Add or delete your bank accounts - Enroll in and manage billing and outage alerts *Logging into the SWEPCO app requires an active account that is registered online at SWEPCO.com

The Broadvoice b-hive Mobile App allows end users to place calls from their mobile device and appear as if they are using their business phone number. Calls are enabled over WiFi or the phone’s mobile network. Additionally, users can transfer calls from their desk phone to their mobile device and vice versa by using their transfer feature. The mobile app accesses the user’s phone directory. Call recording is enabled at the account level. If call recording is enabled, it will record the call on the mobile device. There is also a call recording feature on the mobile app itself; this records the call locally. A duplicate recording is stored within the portal when call recording is enabled. Regulations: 1. b-hive Mobile app is for Broadvoice customers only. 2. Users must have an existing b-hive Cloud PBX account. 3. Transfer from desk phone to mobile phone is enabled when the user’s presence settings indicate to ring simultaneously from desk phone to mobile phone. 4. 911 calls from the mobile device are routed from through the Broadvoice network. Customers should use caution and make 911 calls from their mobile device carrier. 5. Broadvoice does not recommend the mobile app for b-hive Metered seat users. Metered seat users will incur a usage charge for every outbound call at the standard rates.