ServicePlanner vs Territory Helper
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServicePlanner
This app helps Jehovah's Witnesses manage their ministry and field service activities. It features contact management, activity planning, and a timer for recording time spent. Users can sync data across devices and access a library of publications and videos.
- Dropbox Sync
- Territory Helper Integration
- Today Screen with Timer
- Contact Management & History
- Contact Filtering & Map View
- Publication & Video Library
- Monthly & Annual Activity Tracking
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ServicePlanner is a Field Ministry and Contact Management app designed for Jehovah's Witnesses. • Dropbox Sync - automatically backup your data and sync across multiple devices. • Integration with Territory Helper. • Today Screen - quick access to the Timer, Videos, Publications, Website Browser, Activity Planner and your scheduled calls for the day. • Timer - record your time spent in the ministry or on "other" work (LDC etc). Tap the timer bar on the Today screen or force touch the app icon. • Contact Management - centrally manage your Calls with a searchable Contact list. Colours are carefully used to indicate the Contact Type and render a heat map showing if your visits are overdue or on schedule. Swipe or long-press on a Contact to quickly reschedule or update a contact. • Contact Visit History & Library - quickly access your call history with a list of previous visits. Colour again is used to visually indicate the Visit Type. Define your Next Visit Date and Plans. A central Library for each contact shows all of the publications you have ever placed with them. • Contact Filtering - powerful filtering allows you to define how you Group and Sort your calls. Search for Contacts using Tags, Language, Locality, Next Visit Date and more criteria. • Map View - get an overview of your Calls, search for addresses, place custom markers for the location of your Car, Territory, Kingdom Hall, your Home and more. You can tap+hold to create a new Contact straight from a map location. • Library - centrally manage Publications and Videos. Optionally add Cover Art to make it easier to visualise items. Video locations can be downloaded for offline use, or streamed to free up storage space. Add items to your Today screen. Note that the Library is empty by default, users will need to populate it themselves. • Websites - use the inbuilt browser to show web content. Bookmark your favourite websites. Supports Reader View with Themes. Reader View supports Chinese Pinyin, Zhuyin, Yale, Sidney Lau above Chinese characters when reading content from the official websites. • Monthly Activity - plan your daily activity with Planned Hours vs Actual Hours. Projected Hours indicate if you are on track with your time. • Service Year - see at a glance your hours per month and a summary of your activity for the Service Year. Projected Hours indicate if you are on target to reach your annual goal. OR ... * "Shared in Ministry" Mode - You can optionally switch both the Month and Annual calendars to just show a green tick when you shared in the ministry, instead of focussing on hours. • Scheduling - define your Annual, Monthly and Daily Hour Goals. These will then be used to track your progress for the Month and Year. Apply your Daily Schedule to your Month and view the Projected Hours - so easy to see if you will get your time in or if you need to alter your schedule. • Witnessing Partners - arrange your partners each day. Contact your witnessing partner by SMS, Phone, or messaging apps. Mark the arrangement as confirmed or not. Icons on the calendar indicate days with arranged partners. Optional integration with iOS calendars. • Reporting - support for multiple Hour Credits and Carry-Over Minutes. Your Monthly Report can be submitted using Email, TXT, Telegram, WhatsApp, LINE, Hourglass or NW Publisher. • "Other Hours" - log your non-ministry hours such as LDC or Branch Consultation work. Up to 5 "Other Hour" categories can be scheduled and planned alongside your Ministry Hours. Configure the category name (eg "LDC") and Reporting options in Settings. --- And this is just the beginning! Please check the website for details and support: www.serviceplanner.app Requirements: iOS 14+ Some mapping features require a connected device. All support and documentation is provided in English. Some cannot locate the app because they search for "Service Planner". The app is called "ServicePlanner".
Territory Helper
Manage your territory and campaign assignments with this companion app. View, return, or request assignments, annotate territory maps, and record location details. It offers offline access and supports over 20 languages for seamless use.
- View territory and campaign assignments
- Annotate territory maps
- Manage location details and notes
- Offline access to data
- Multi-language support
- QR code scanning for territories
- Backup and restore functions
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Territory Helper is a companion application to the Territory Helper website, allowing publishers to view their territory, campaign, and field service group assignments. Territories • View all personal and field service group assignments. • Return or request territory assignments. • Scan QR codes of territories for quick access. • Automatically open territories in the app when viewing them in a browser. • Access the entire viewing history for an easy way to switch between assignments. • Share territories quickly and easily. • Get directions to a territory assignment. Territory Annotations • Draw, highlight, and annotate territory images. • Share annotations quickly and easily. • Available regardless of internet connectivity. Locations • Create and manage locations (depending on congregation settings). • Add and create custom tags for locations. • Record not-at-homes and visits per territory assignment. • Write notes and comments for locations. • Share location details and directions to other publishers. • Easily search and sort locations. • Manage your own personal list of locations. Data • Redundant backups are kept and stored locally. • Backup and restore functions are available. Localization • Available in over 20 languages. • Translations are dynamically updated. Offline/Poor connections • Territories and assignment data are cached for access without an internet connection. • A snapshot of the territory is taken so access to a map is always available. • Functionality is clearly marked and disabled where an active internet connection is required. GDPR Compliance • Non-compliant features are removed and disabled. • Non-compliant data is only stored locally. • Congregation can easily control publisher accounts and their compliance. Please visit territoryhelper.com/help for support and detailed documentation.
Screenshots
Verdict
The clearest difference is price: Territory Helper at Free against ServicePlanner's $2.99. Territory Helper also leads on update cadence (every 2 weeks vs every 2 months) and ratings volume (1.4K vs 186). ServicePlanner's advantage is chart position (#121 vs unranked). On rating, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Territory Helper is free to download; ServicePlanner costs $2.99 up front. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for ServicePlanner against 4.8 for Territory Helper. That said, the two scores are not equally well evidenced: Territory Helper has 1.4K ratings behind it against 186, so its average is the more settled of the two. Written reviews are what separate them: 91% of ServicePlanner's written reviews are positive against 84% of Territory Helper's.
ServicePlanner ships an update every 2 months, Territory Helper every 2 weeks. The most recent releases landed on October 19, 2026 and October 21, 2026 respectively.
| Parameter | ServicePlanner | Territory Helper |
|---|---|---|
| Price | $2.99 | Free — better |
| Rating | 4.7 (186 ratings) | 4.8 (1.4K ratings) — better |
| Positive reviews | 91.4% of reviews — better | 84.3% of reviews |
| Number of ratings | 186 | 1.4K — better |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #121 — better | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 46 MB | 102 MB |
| Age rating | 4+ | 4+ |
| Developer | iMatt Solutions | Two Fifty Six AB |
Customer experience
ServicePlanner
Territory Helper
User reviews
ServicePlanner
From 186 App Store ratingsWhat we love
- 🚀 Excellent app for foreign language field service
- 🚀 Syncs to NW Publisher
- 🚀 Clean interface makes recording easy
- 🚀 Address look up feature saves time
- 🚀 Useful features make it worth the cost
Room to improve
- 🐛 Occasional crashes or bugs
- 🐛 Difficulty linking with Territory Helper
- 🐛 Recording 'Not at Home' visits not possible
- 🐛 Syncing between devices can be inconsistent
- 🐛 Lacks customization options for some users
Territory Helper
From 1.4K App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 User-friendly design
- 💡 Helpful for ministry work
- 🚀 Convenient mobile access
- 🚀 Regularly updated
Room to improve
- 🐛 Confusing navigation
- 🐛 Inconsistent map accuracy
- 🐛 Unreliable offline functionality
- 🐛 Disappearing tags and notes
Bugs and requests
ServicePlanner
Reported bugs
3 issues- App crashing or not opening
- Syncing issues between devices
- Incorrect translation or localization
Requested features
8 requests- Ability to record 'Not at Home' visits
- Integration with Apple Watch
- Support for multiple types of hours (ministry, LDC, etc.)
- Customizable color coding for different visit types
- Ability to add photos to records
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- Compatibility with macOS
- Automatic territory management features
- Integration with NW Publisher for reporting
Territory Helper
Reported bugs
3 issues- Map preview not always visible in territory list
- Two-factor authentication issues
- Progress not saving properly
Requested features
5 requests- Add note field for publishers
- Allow real-time territory editing
- Improve map zoom and street name visibility
- Provide option to select map provider
- Add landscape mode support
In-app purchases
ServicePlanner
No in-app purchases
Territory Helper
No in-app purchases
Questions
Is ServicePlanner free?
Is Territory Helper free?
Which has better reviews, ServicePlanner or Territory Helper?
Do ServicePlanner or Territory Helper have ads?
Which is updated more often, ServicePlanner or Territory Helper?
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