ServicePlanner vs Return Visits
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServicePlanner
This app helps Jehovah's Witnesses manage their ministry and field service activities. It features contact management, activity planning, and a timer for recording time spent. Users can sync data across devices and access a library of publications and videos.
- Dropbox Sync
- Territory Helper Integration
- Today Screen with Timer
- Contact Management & History
- Contact Filtering & Map View
- Publication & Video Library
- Monthly & Annual Activity Tracking
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ServicePlanner is a Field Ministry and Contact Management app designed for Jehovah's Witnesses. • Dropbox Sync - automatically backup your data and sync across multiple devices. • Integration with Territory Helper. • Today Screen - quick access to the Timer, Videos, Publications, Website Browser, Activity Planner and your scheduled calls for the day. • Timer - record your time spent in the ministry or on "other" work (LDC etc). Tap the timer bar on the Today screen or force touch the app icon. • Contact Management - centrally manage your Calls with a searchable Contact list. Colours are carefully used to indicate the Contact Type and render a heat map showing if your visits are overdue or on schedule. Swipe or long-press on a Contact to quickly reschedule or update a contact. • Contact Visit History & Library - quickly access your call history with a list of previous visits. Colour again is used to visually indicate the Visit Type. Define your Next Visit Date and Plans. A central Library for each contact shows all of the publications you have ever placed with them. • Contact Filtering - powerful filtering allows you to define how you Group and Sort your calls. Search for Contacts using Tags, Language, Locality, Next Visit Date and more criteria. • Map View - get an overview of your Calls, search for addresses, place custom markers for the location of your Car, Territory, Kingdom Hall, your Home and more. You can tap+hold to create a new Contact straight from a map location. • Library - centrally manage Publications and Videos. Optionally add Cover Art to make it easier to visualise items. Video locations can be downloaded for offline use, or streamed to free up storage space. Add items to your Today screen. Note that the Library is empty by default, users will need to populate it themselves. • Websites - use the inbuilt browser to show web content. Bookmark your favourite websites. Supports Reader View with Themes. Reader View supports Chinese Pinyin, Zhuyin, Yale, Sidney Lau above Chinese characters when reading content from the official websites. • Monthly Activity - plan your daily activity with Planned Hours vs Actual Hours. Projected Hours indicate if you are on track with your time. • Service Year - see at a glance your hours per month and a summary of your activity for the Service Year. Projected Hours indicate if you are on target to reach your annual goal. OR ... * "Shared in Ministry" Mode - You can optionally switch both the Month and Annual calendars to just show a green tick when you shared in the ministry, instead of focussing on hours. • Scheduling - define your Annual, Monthly and Daily Hour Goals. These will then be used to track your progress for the Month and Year. Apply your Daily Schedule to your Month and view the Projected Hours - so easy to see if you will get your time in or if you need to alter your schedule. • Witnessing Partners - arrange your partners each day. Contact your witnessing partner by SMS, Phone, or messaging apps. Mark the arrangement as confirmed or not. Icons on the calendar indicate days with arranged partners. Optional integration with iOS calendars. • Reporting - support for multiple Hour Credits and Carry-Over Minutes. Your Monthly Report can be submitted using Email, TXT, Telegram, WhatsApp, LINE, Hourglass or NW Publisher. • "Other Hours" - log your non-ministry hours such as LDC or Branch Consultation work. Up to 5 "Other Hour" categories can be scheduled and planned alongside your Ministry Hours. Configure the category name (eg "LDC") and Reporting options in Settings. --- And this is just the beginning! Please check the website for details and support: www.serviceplanner.app Requirements: iOS 14+ Some mapping features require a connected device. All support and documentation is provided in English. Some cannot locate the app because they search for "Service Planner". The app is called "ServicePlanner".
Return Visits
This app helps you manage your ministry contacts and track your field service activities. It allows you to log visits, record conversations, and generate monthly reports, all while keeping your data private and accessible offline.
- Contact management for ministry visits
- Log visit details and outcomes
- Generate monthly field service reports
- Dashboard for next visit suggestions
- Map integration for directions
- Encrypted offline data storage
- Import contacts and backups
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Return Visits – Field Service helps you remember the people you meet in your ministry — and pick up every conversation right where it left off. Keep your return visits and Bible studies in one private place: who you spoke with, where they live, what you talked about, and when to go back. When the month ends, your field service report is ready in a tap. No feeds, no streaks, no scores — just the next conversation, ready when you are. REMEMBER EVERY RETURN VISIT • Create a contact in seconds — at the door, or later from notes. • Log each visit with the outcome, your ministry notes, and any literature you left. • Mark who has become a Bible study, and fix or remove a visit you logged by mistake. • If a call interrupts you mid-form, what you typed is waiting when you come back. YOUR MONTHLY REPORT, READY • A Report tab gathers what you need for your field service report: Bible studies, hours, and whether you shared in the ministry. • Log your hours by category and set a monthly or service-year goal. Don't report hours? Turn time tracking off — your monthly report stays a tap away on the dashboard. • Copy or share your report in one tap. Only your totals, plus any comment you add, are shared — never contact names or visit notes. NEVER MISS THE NEXT CONVERSATION • A gentle dashboard suggests who to see next: by momentum, by distance, or by how long it has been. • Set a reminder right after a visit; the Coming up list and snooze keep you on schedule. FIND YOUR WAY BACK • See your return visits on a map and get directions in Apple Maps, Google Maps, or Waze. • No street address? Save a spot as GPS coordinates, a Plus Code, or a pasted map link. • Share an address with a ministry companion by text message. BRING YOUR RECORDS WITH YOU • Import contacts from your phone, or bring over your records from a My Time backup. • Make an encrypted backup, protected by a recovery phrase only you keep. YOUR NOTES STAY YOURS • Everything is encrypted on your device. After sign-in, the app works fully offline (the map needs a connection). • Your contacts and notes never reach our servers — you hold the only key. • No ads. No tracking of the people you visit. MADE WITH CARE • In English, Spanish, Portuguese, and French. • Most things are three taps away. • Full VoiceOver, Dynamic Type, and accessibility support. ABOUT Field Service Companion is a personal ministry tool for individual publishers. It is an independent product — not affiliated with, endorsed by, or an official product of Jehovah's Witnesses, jw.org, or the Watch Tower Bible and Tract Society of Pennsylvania. Learn more at returnvisits.org
Screenshots
Verdict
The clearest difference is price: Return Visits at Free against ServicePlanner's $2.99. Return Visits also leads on update cadence (every 8 days vs every 2 months) and rating (5.0 vs 4.7). ServicePlanner's advantage is in-app purchases (none vs 3) and ratings volume (188 vs 11). On ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Return Visits is free to download; ServicePlanner costs $2.99 up front. Return Visits sells 3 one-off in-app purchases. ServicePlanner asks for nothing beyond the download.
Return Visits holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: ServicePlanner has 188 ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 91% of ServicePlanner's written reviews are positive against 100% of Return Visits's.
ServicePlanner ships an update every 2 months, Return Visits every 8 days. Both last shipped on November 13, 2026.
| Parameter | ServicePlanner | Return Visits |
|---|---|---|
| Price | $2.99 | Free — better |
| Rating | 4.7 (188 ratings) | 5.0 (11 ratings) — better |
| Positive reviews | 91.4% of reviews | 100.0% of reviews — better |
| Number of ratings | 188 — better | 11 |
| Update frequency | Every 2 months | Every 8 days — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 46 MB | 55 MB |
| Age rating | 4+ | 4+ |
| Developer | iMatt Solutions | Vineyard Software LLC |
Customer experience
ServicePlanner
Return Visits
Bugs and requests
ServicePlanner
Reported bugs
3 issues- App crashing or not opening
- Syncing issues between devices
- Incorrect translation or localization
Requested features
8 requests- Ability to record 'Not at Home' visits
- Integration with Apple Watch
- Support for multiple types of hours (ministry, LDC, etc.)
- Customizable color coding for different visit types
- Ability to add photos to records
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- Compatibility with macOS
- Automatic territory management features
- Integration with NW Publisher for reporting
Return Visits
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ServicePlanner
No in-app purchases
Return Visits
- Small tip$0.99
- Medium tip$4.99
- Large tip$9.99








