Firenzecard vs Starhotels
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Firenzecard
Manage your museum passes for Florence's cultural sites directly on your smartphone. Browse over 60 locations, save favorites, and access practical information like opening hours and maps. This app also facilitates the Firenzecard Restart feature, extending your access for missed museums.
- Manage Firenzecards on smartphone
- Access over 60 cultural sites
- Save favorite museums
- View museum opening hours and locations
- Use Firenzecard Restart feature
- Add minors under 18 for free entry
- Offline map access
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Firenzecard app is your exclusive guide to museums in Florence and a handy way to manage all your Firenzecards directly from your smartphone. Browse the offering of more than 60 of Florence’s cultural heritage sites and save your favourites to help plan your visit. You’ll find practical information you need like museum opening hours and locations, as well as helpful tips and more to enhance your experience of the Renaissance city. Furthermore, the Firenzecard app is an essential tool to use Firenzecard Restart, which adds 48 hours to an expired card to visit any museums you missed. Main advantages: • Upload your Firenzecard and Firenzecard Restart on your smartphone. • Use the app to activate Restart within 12 months of your Firenzecard’s expiry for an additional 48 hours of art! This feature is only available via the app. • Access more than 60 museums in the Firenzecard circuit; the card allows you to visit each one once in 72 hours from your first entry. • Children in your nuclear family visit free with Firenzecard! Add the minors, aged under 18, to your card in the app. • Get complete descriptions of all the Firenzecard circuit museums, with address and opening hours • Integrated Google Maps as well as static maps for offline use. • Find a list of current temporary exhibitions free to visit with the card. Firenzecard is the perfect digital companion for your Florentine visit. Easy and practical, download now for smartphone or tablet, and use “your ticket to art”!
Starhotels
Plan your Italian getaway with this app. Book hotels, discover curated experiences, and manage your loyalty program. Access reservation details and explore gourmet dining options.
- Hotel search and booking
- Gourmet restaurant discovery
- Curated local experiences
- Reservation management
- Digital loyalty card
- Points balance tracking
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Discover the world of Starhotels: the art of hospitality, now in your hands. Whether you are planning a business trip to Milan or a romantic getaway in Florence, the Starhotels app is your key to an unforgettable stay. Book our iconic hotels, discover gourmet restaurants, and live authentic experiences curated by "La Grande Bellezza." Key Features: · Travel: Search and book our hotels with ease. Explore room details, galleries, and exclusive services for every property. · Entertainment: Beyond stays. Discover top-rated restaurants and be inspired by the unique Craft Experiences of "La Grande Bellezza." · Stays: Keep your travel plans organized. Access the details of your upcoming and past reservations in one place. · I Am Star: Your loyalty world, made simple. Access your digital card, check your points balance, discover member-only benefits, and manage your profile preferences effortlessly. Experience the heart of Italian excellence. Download the app and start your journey today.
Screenshots
Verdict
The clearest difference is rating: Starhotels at 5.0 against Firenzecard's 4.6. Starhotels also leads on monetization model (free vs free with in-app purchases) and update cadence (every 3 weeks vs every 4 months). Firenzecard's advantage is ratings volume (108 vs 1). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Starhotels holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Firenzecard has 108 ratings behind it against 1, so its average is the more settled of the two.
Firenzecard ships an update every 4 months, Starhotels every 3 weeks. Both last shipped on October 24, 2026.
| Parameter | Firenzecard | Starhotels |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (108 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 78.7% of reviews | — |
| Number of ratings | 108 — better | 1 |
| Update frequency | Every 4 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 14.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 39 MB | 78 MB |
| Age rating | 4+ | 4+ |
| Developer | SILFI SOCIETA' ILLUMINAZIONE FIRENZE E SERVIZI SMARTCITY SpA | Starhotels |
Customer experience
Firenzecard
Starhotels
Bugs and requests
Firenzecard
Reported bugs
9 issues- App freezes when searching museum list
- Card disappears after app update
- Voucher number becomes invalid after update
- FAQ dropdown menus don't open on iPhone iOS
- Password reset fails with correct email address
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- Registration demands repeat after each action
- Card extension fails with internet connection error
- QR code marks museum as visited when app closes without scanning
- Location tracking doesn't update while moving
Requested features
12 requests- Direct booking and reservation system within app
- Bookmark or favorite museums feature
- Museum visiting schedule planner
- Filter museums by opening hours
- Real-time location updates while navigating
Show 7 moreShow fewer
- Ability to transfer card between devices
- Integrated transportation information
- In-app ticket collection without browser redirect
- Direct entry via QR code without paper ticket requirement
- Clearer instructions for timed reservations
- Notifications for museum closures or changes
- Support for physical card after digital activation
Starhotels
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Firenzecard
No in-app purchases
Starhotels
No in-app purchases









