Gopher State One Call vs Brown County REA.

Excavators, homeowners, and facility operators can use the Gopher State One Call (GSOC) app to easily and quickly manage locate requests.  Anyone planning to excavate in Minnesota can use the app to initiate, manage and monitor a locate request prior to excavation.  Facility operators can use the ticket management feature to provide a positive response to excavators. Use the app to: Access a Resource Center with links to the GSOC handbook, excavator guide, color codes and instructional videos. View and share these items with the click of a button. Find and view previously submitted tickets with Ticket Search. View the positive response history and an on-line worksite map through Ticket Search. Log in to ISITE for access to all of GSOC’s online tools such as IMAP, Locator Ticket Management, and ITIC. Get the latest News and Events announcements from GSOC. Why wait?  Download now and keep all things GSOC in the palm of your hand!

Brown County REA recently announced the release of the second generation of the company’s phone app called Mobile Customer Access (MCA). This updated phone application builds on the customer’s ability to access their account 24 hours a day, seven days per week, 365 days per year. In the past, utility customers could view balance information, make a payment, view statement and payment history, view usage graphs and access all their accounts at one time. With this the new release, utility customers will have access to many additional enhancements such as payment arrangement balances, programs they are enrolled in, enhanced usage graph, ability to sign up for notifications, report outages, view the utility outage map (if available), view the utility contact information, and view a message from the utility as they log into the app. The customer can even log into the application with a touch of their finger or facial recognition by setting up biometric login.