TransLoc vs MATBUS Paratransit

TransLoc is your personal assistant for getting to work on time, spending the day running errands or hopping around campus for classes. TransLoc is the only app with public transit options, a trip planner, ride-sharing and bus schedules. Not sure how to get from point A to point B? No problem! Use the trip planner to find the best public transit routes, times and services to fit your schedule. You can even favorite the bus stops you use the most to always have arrival predictions at your fingertips. Wondering if you have time to grab a coffee before getting on the bus? With TransLoc, you’ve also got access to scheduled and estimated arrival times…perfect for those mornings when a 5-minute coffee run is essential. Where available, you can even bring the bus stop to you! TransLoc connects you to nearby ride-sharing services offered by your city or campus. Best of all, it’s cheaper than most private ride-hailing apps! Get to where you want to go for less than the other apps want you to pay. ALL YOU NEED TO GET AROUND • Quick access to the transit options nearest you • Stay in the know with scheduled and estimated arrival times • You can even pay with TransLoc (where available) CHEAPER RIDESHARING • Enjoy the same ride-sharing experience you’re used to at a price that’s about the same as a bus ticket GET TO YOUR DESTINATION SAFELY • TransLoc makes it easier to find and use public transit options near you • Your city or campus runs the microtransit and ridesharing services, which are easy to spot and safe to ride on BETTER & SMARTER • Your TransLoc app is constantly updated with great features and enhancements. • We’d love to hear your ideas on how to make the TransLoc app even better. Just use the feedback option within the app.

MATBUS Paratransit is a door-thru-first-door public transportation service designed for individuals with disabilities who are ADA Paratransit Eligible and unable to utilize MATBUS fixed route service independently. Application forms are available at matbus.com and by mail upon request. MATBUS Paratransit operates within the city limits of Fargo, Moorhead, West Fargo, and Dilworth. The service features specially trained bus operators, accessible vans, and buses with wheelchair lifts to help individuals with difficulty navigating stairs. MATBUS Paratransit riders can access shopping, social events, restaurants, medical appointments, hospitals, schools, jobs, and more. MATBUS Paratransit does not provide emergency medical transport services. HOW IT WORKS: To book a ride using your smartphone, simply set your pickup and drop-off address, choose a pickup or drop-off window, and indicate if you're bringing additional passengers. You can also book a ride over the phone by calling and speaking with one of our dispatchers. Your bus fare can be paid in advance on your smartphone with a credit or debit card or on the day of your ride to the bus operator with cash, check, or ticket. Our bus operators do not have change, so exact fare is needed. You will receive an automated call or text reminder a day before your scheduled trip. You will also receive a call or text when your bus operator is on the way and upon arrival. The MATBUS Paratransit rider app lets you track your ride status in real-time! Once the bus operator arrives at your pickup location, they will wait 5 minutes for you to appear. If they arrive early, the bus operator will wait until the start of your pickup window before starting the 5-minute wait period. MATBUS Paratransit is a shared ride service, which means you may not go directly to your destination without your bus operator picking up or dropping off other riders along the way. Questions? Contact us via email at paratransit@matbus.com or call 701-232-7500 and select option 2.