Giotto ScanTool vs Easy LiveChat
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Giotto ScanTool
This professional-grade automotive diagnostic tool provides extensive vehicle coverage and deep system access. It helps repair shops and fleet managers quickly service a wide range of vehicles with features like live data, bi-directional controls, and DTC reporting.
- Professional-grade enhanced coverage
- Access to ABS, airbag, powertrain, and more
- Live data and bi-directional controls
- Adaptive resets and learns
- DTC report output (XML/PDF)
- Graphing with pan and zoom
- WIFI connectivity
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Requires an AutoEnginuity Proline VCI WIFI, available for purchase at www.AutoEnginuity.com. Does not support other hardware. Coverage, coverage, coverage. In the professional repair business getting as much coverage as you can is important to effectively and quickly service any vehicle. We offer professional-grade enhanced coverage options for 58 carmakers. It’s not just the breadth of coverage that’s important—it’s also the depth of coverage. With our enhanced expansions you can have access to ABS, airbag, enhanced powertrain, instrument cluster, transmission, and dozens of other body and chassis controllers. The depth of coverage consists of live data, bi-directional controls, adaptive resets and learns, system tests, and trouble code retrieval and clearing. Whether your a fleet manager, independant repair shop, or a collision repair shop, Giotto will help repair more vehicles quickly and effectively. Powerful features include: DTC report output (XML / PDF), Mode 6 translations, graphing with pan and zoom, integrated FF and FFD (odometer, fault frequency, etc.) with DTC reports, and easy to use WIFI connectivity. *NOTE* Enhanced coverage requires activated ProLine hardware.
Easy LiveChat
Consolidate customer conversations from multiple messaging platforms and website live chat into a single, unified inbox. Collaborate with your team, track key metrics, and respond faster to customer inquiries across all channels.
- Unified inbox for all channels
- Team collaboration features
- Real-time analytics
- Multi-language support
- Fast, native messaging
- Easy channel integration
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EasyLiveChat is the real-time support inbox for teams. Handle every customer conversation — WhatsApp, Instagram, Messenger, Telegram and your website live chat — from one shared inbox on your phone. ONE INBOX, EVERY CHANNEL Stop tab-hopping between apps. Every message from every channel lands in a single, unified inbox. Reply from anywhere and your customer gets it on the channel they used. BUILT FOR TEAMS • Invite teammates and reply together • Assign conversations to the right agent • See who's online and who's typing in real time • Per-agent permissions and working hours KNOW WHAT'S HAPPENING • Live analytics: response times, volume, and resolution • Unread badges so nothing slips through • Instant push notifications for new messages and visitors WORKS THE WAY YOU DO • 12 languages with full right-to-left support (Arabic, Urdu, Kurdish) • Fast, native, and built for sub-second messaging • Connect your channels in minutes — no code required Whether you're a solo founder or a growing support team, EasyLiveChat keeps every conversation in one place so you can reply faster and never miss a customer. Start free — no credit card required. Subscriptions: EasyLiveChat Starter and Growth are auto-renewing subscriptions, billed monthly or yearly to your Apple Account. Cancel anytime in your App Store account settings. Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Terms of Service: https://livechattools.com/terms Privacy Policy: https://livechattools.com/privacy
Screenshots
Verdict
The clearest difference is review sentiment: Easy LiveChat at 100% against Giotto ScanTool's 31%. Easy LiveChat also leads on rating (5.0 vs 3.3) and update cadence (every 2 days vs every 3 months). Giotto ScanTool's advantage is in-app purchases (none vs 10) and ratings volume (44 vs 1). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Easy LiveChat sells 10 in-app purchases, starting at $39.99 per month. Giotto ScanTool asks for nothing beyond the download.
Easy LiveChat holds the better App Store score, 5.0 against 3.3. That said, the two scores are not equally well evidenced: Giotto ScanTool has 44 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 31% of Giotto ScanTool's written reviews are positive against 100% of Easy LiveChat's.
Giotto ScanTool ships an update every 3 months, Easy LiveChat every 2 days. The most recent releases landed on November 3, 2026 and November 5, 2026 respectively.
| Parameter | Giotto ScanTool | Easy LiveChat |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (44 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 30.8% of reviews | 100.0% of reviews — better |
| Number of ratings | 44 — better | 1 |
| Update frequency | Every 3 months | Every 2 days — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Mac |
| Requires iOS | 14.0 — better | 26.0 |
| Further details — not scored | ||
| Size | 912 MB | 63 MB |
| Age rating | 4+ | 4+ |
| Developer | AutoEnginuity | EASY MENU |
Customer experience
Giotto ScanTool
Easy LiveChat
In-app purchases
Giotto ScanTool
No in-app purchases
Easy LiveChat
- Starter · 2 agents$39.991 Month
- Starter · 3 agents$49.991 Month
- Starter · 4 agents$59.991 Month
Show 7 moreShow fewer
- Starter · 5 agents$69.991 Month
- Starter · 1 agent$299.991 Year
- Starter · 2 agents$399.991 Year
- Starter · 3 agents$499.991 Year
- Starter · 4 agents$599.991 Year
- Starter · 5 agents$699.991 Year
- Growth · 3 agents$899.991 Year
Questions
Is Giotto ScanTool free?
Is Easy LiveChat free?
Which has better reviews, Giotto ScanTool or Easy LiveChat?
Do Giotto ScanTool or Easy LiveChat have ads?
Which is updated more often, Giotto ScanTool or Easy LiveChat?
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