Comparison

Giotto ScanTool vs Easy LiveChat

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Giotto ScanTool

This professional-grade automotive diagnostic tool provides extensive vehicle coverage and deep system access. It helps repair shops and fleet managers quickly service a wide range of vehicles with features like live data, bi-directional controls, and DTC reporting.

Highlights
  • Professional-grade enhanced coverage
  • Access to ABS, airbag, powertrain, and more
  • Live data and bi-directional controls
  • Adaptive resets and learns
  • DTC report output (XML/PDF)
  • Graphing with pan and zoom
  • WIFI connectivity
Features
Read full description

Requires an AutoEnginuity Proline VCI WIFI, available for purchase at www.AutoEnginuity.com. Does not support other hardware. Coverage, coverage, coverage. In the professional repair business getting as much coverage as you can is important to effectively and quickly service any vehicle. We offer professional-grade enhanced coverage options for 58 carmakers. It’s not just the breadth of coverage that’s important—it’s also the depth of coverage. With our enhanced expansions you can have access to ABS, airbag, enhanced powertrain, instrument cluster, transmission, and dozens of other body and chassis controllers. The depth of coverage consists of live data, bi-directional controls, adaptive resets and learns, system tests, and trouble code retrieval and clearing. Whether your a fleet manager, independant repair shop, or a collision repair shop, Giotto will help repair more vehicles quickly and effectively. Powerful features include: DTC report output (XML / PDF), Mode 6 translations, graphing with pan and zoom, integrated FF and FFD (odometer, fault frequency, etc.) with DTC reports, and easy to use WIFI connectivity. *NOTE* Enhanced coverage requires activated ProLine hardware.

About

Easy LiveChat

Consolidate customer conversations from multiple messaging platforms and website live chat into a single, unified inbox. Collaborate with your team, track key metrics, and respond faster to customer inquiries across all channels.

Highlights
  • Unified inbox for all channels
  • Team collaboration features
  • Real-time analytics
  • Multi-language support
  • Fast, native messaging
  • Easy channel integration
Features
Read full description

EasyLiveChat is the real-time support inbox for teams. Handle every customer conversation — WhatsApp, Instagram, Messenger, Telegram and your website live chat — from one shared inbox on your phone. ONE INBOX, EVERY CHANNEL Stop tab-hopping between apps. Every message from every channel lands in a single, unified inbox. Reply from anywhere and your customer gets it on the channel they used. BUILT FOR TEAMS • Invite teammates and reply together • Assign conversations to the right agent • See who's online and who's typing in real time • Per-agent permissions and working hours KNOW WHAT'S HAPPENING • Live analytics: response times, volume, and resolution • Unread badges so nothing slips through • Instant push notifications for new messages and visitors WORKS THE WAY YOU DO • 12 languages with full right-to-left support (Arabic, Urdu, Kurdish) • Fast, native, and built for sub-second messaging • Connect your channels in minutes — no code required Whether you're a solo founder or a growing support team, EasyLiveChat keeps every conversation in one place so you can reply faster and never miss a customer. Start free — no credit card required. Subscriptions: EasyLiveChat Starter and Growth are auto-renewing subscriptions, billed monthly or yearly to your Apple Account. Cancel anytime in your App Store account settings. Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Terms of Service: https://livechattools.com/terms Privacy Policy: https://livechattools.com/privacy

Screenshots

Giotto ScanTool4 screens
Easy LiveChat4 screens

Verdict

The call

The clearest difference is review sentiment: Easy LiveChat at 100% against Giotto ScanTool's 31%. Easy LiveChat also leads on rating (5.0 vs 3.3) and update cadence (every 2 days vs every 3 months). Giotto ScanTool's advantage is in-app purchases (none vs 10) and ratings volume (44 vs 1). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Easy LiveChat sells 10 in-app purchases, starting at $39.99 per month. Giotto ScanTool asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Easy LiveChat holds the better App Store score, 5.0 against 3.3. That said, the two scores are not equally well evidenced: Giotto ScanTool has 44 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 31% of Giotto ScanTool's written reviews are positive against 100% of Easy LiveChat's.

UpkeepUpdate frequency

Giotto ScanTool ships an update every 3 months, Easy LiveChat every 2 days. The most recent releases landed on November 3, 2026 and November 5, 2026 respectively.

Scorecard7 real differences · 3 level
Giotto ScanTool versus Easy LiveChat: the parameters behind the verdict, then further details
ParameterGiotto ScanToolEasy LiveChat
PriceFreeFree
Rating3.3 (44 ratings)5.0 (1 ratings) — better
Positive reviews30.8% of reviews100.0% of reviews — better
Number of ratings44 — better1
Update frequencyEvery 3 monthsEvery 2 days — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPodiPhone, iPad, Mac
Requires iOS14.0 — better26.0
Further details — not scored
Size912 MB63 MB
Age rating4+4+
DeveloperAutoEnginuityEASY MENU

Customer experience

Giotto ScanTool

All ratings44 ratings
Positive59.1%
Neutral2.3%
Negative38.6%
Written reviews13 reviews
Positive30.8%
Neutral0.0%
Negative69.2%

Easy LiveChat

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Giotto ScanTool

No in-app purchases

10 purchases

Easy LiveChat

Subscriptions10
  • Starter · 2 agents$39.991 Month
  • Starter · 3 agents$49.991 Month
  • Starter · 4 agents$59.991 Month
Show 7 more
  • Starter · 5 agents$69.991 Month
  • Starter · 1 agent$299.991 Year
  • Starter · 2 agents$399.991 Year
  • Starter · 3 agents$499.991 Year
  • Starter · 4 agents$599.991 Year
  • Starter · 5 agents$699.991 Year
  • Growth · 3 agents$899.991 Year

Questions

Is Giotto ScanTool free?
Giotto ScanTool is free to download, with no in-app purchases.
Is Easy LiveChat free?
Easy LiveChat is free to download, with in-app purchases available.
Which has better reviews, Giotto ScanTool or Easy LiveChat?
Easy LiveChat is rated higher. Giotto ScanTool averages 3.3 out of 5 from 44 ratings, while Easy LiveChat averages 5.0 from 1 ratings.
Do Giotto ScanTool or Easy LiveChat have ads?
Neither Giotto ScanTool nor Easy LiveChat shows ads.
Which is updated more often, Giotto ScanTool or Easy LiveChat?
Giotto ScanTool ships an update every 3 months, and Easy LiveChat every 2 days. Most recently, Giotto ScanTool was updated on November 3, 2026 and Easy LiveChat on November 5, 2026.

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