Medallia Mobile 3 vs CloudExt Hotel
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Medallia Mobile 3
Empower your workforce with real-time customer feedback and action tools. This app provides role-based dashboards, streamlined workflows, and alerts to quickly address customer trends and concerns from anywhere.
- Role-based dashboards
- Real-time alerts
- Close the loop via email/phone
- Case management
- Customer feedback access
- Single Sign-on support
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Medallia Mobile is the ultimate tool for closing the loop with customers fast. New role-based dashboards, streamlined workflows, and built-in alerts put real power in the hands of your workforce to take quick action on trends or feedback in real-time. Listening and responding to feedback becomes a habit when you bring the customer experience to employees at all levels with an intuitive interface and the ability to access this critical information anywhere, anytime: Role-based dashboards mean instant access to the most relevant, fine-tuned CX metrics for every employee - Close the loop fast via email and phone - Call customers back and record call results - Quick email replies with starter templates, or forward to colleagues - View, close, or reopen alerts - Optimized case management actions and ability to assign a case to user and/or role - Consistent look and feel between mobile and web with common modules that have the same behavior and user-defined filters in both Self-service administration makes it easy to set up and build dashboards for each role, aligning every employee with their most important customer experience metrics. Users can then view individual customer feedback and see the full context of each response along with related case management activities. Medallia Mobile 3 is built with the Medallia Alchemy design system to provide a consistent, fundamentally better user experience between mobile and desktop. And support for Single Sign-on, Pincode/Touch ID, and Enterprise Mobility Management platforms makes it easy to manage user access across your organization from one place. Download Medallia Mobile 3 today to activate your employees everywhere by putting real power into the hands of your mobile workforce. About Medallia: Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.
CloudExt Hotel
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Welcome to CloudExt Hotel -> Keep Your Hotel Running Smoothly with CloudExt Hotel! -> Update room statuses and assign housekeeping tasks effortlessly. -> With our app, your hotel's operations stay secure and streamlined. -> Assign tasks to staff members with ease, ensuring top-notch cleanliness and guest satisfaction. -> Revolutionize your hotel management today with CloudExt Hotel!
Screenshots
Verdict
The clearest difference is iOS requirement: CloudExt Hotel at 12.0 against Medallia Mobile 3's 17.0. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | Medallia Mobile 3 | CloudExt Hotel |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (836 ratings) — better | — |
| Positive reviews | 17.1% of reviews | — |
| Number of ratings | 836 — better | — |
| Update frequency | Every 2 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 21 MB | 30 MB |
| Age rating | 4+ | 17+ |
| Developer | Medallia, Inc. | Macrotech USA |
Bugs and requests
Medallia Mobile 3
Reported bugs
5 issues- App keeps logging out users
- Errors when trying to log in
- Inability to view full survey responses
- Ranker section not functioning
- Inconsistent app behavior after updates
Requested features
4 requests- Dark mode option
- iPad support
- Customizable dashboard
- Improved notification system
CloudExt Hotel
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Medallia Mobile 3
No in-app purchases
CloudExt Hotel
No in-app purchases
Questions
Is Medallia Mobile 3 free?
Is CloudExt Hotel free?
Do Medallia Mobile 3 or CloudExt Hotel have ads?
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