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Medallia Mobile 3

Medallia Mobile 3

Activate Employees Anywhere

837 ratings
211 reviews
💼 Business
Free

Details

Released
July 28, 2018
Updated
September 15, 2026

Features

Developer

Medallia, Inc.
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About

Empower your workforce with real-time customer feedback and action tools. This app provides role-based dashboards, streamlined workflows, and alerts to quickly address customer trends and concerns from anywhere.

✓Role-based dashboards
✓Real-time alerts
✓Close the loop via email/phone
✓Case management
✓Customer feedback access
✓Single Sign-on support
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What users say about Medallia Mobile 3

Reviews of Medallia Mobile 3 are mostly negative: the Business app is rated 4.1/5 from 837 App Store ratings. What users like most: easy to use, intuitive interface. Top complaints: frequent crashes, login issues. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 👍Intuitive interface
  • 🚀Responsive app
  • 👍Helpful for work

Negative things

  • 🐛Frequent crashes
  • 🐛Login issues
  • 🐛Notifications not working
  • 🐛Unreliable performance
  • 🐛Filters not working properly
  • 🐛Inability to see full comments
See all reviews

What's New in Medallia Mobile 3

3.21.2

September 15, 2026

We update the Medallia mobile app regularly to make it faster and more stable for you. This version includes bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Wow

Amazing
SSSliver sive

Notifications

Ever since updating your the new version notifications cannot be configured on mobile. It brings you to settings, but no settings are available
HHeyhey1221

Recent update

Seems like the application is broken as I have all notifications turned on and I still do not get notified when there is a new survey please fix this issue it’s an important application for my job. Thanks
JJayLB1989

Great App!

Solid App!
##MacDreMike

Junk

Filters don’t carry over between tab switches. Push notifications intermittently work.
JJackTorrenceAuthor
See 206 more reviews

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Medallia Digital Chameleon
Medallia Digital Chameleon

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Medallia Ideas
Medallia Ideas

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See developer apps

User experience

🐞

Reported Bugs

5 issues

App keeps logging out users

Bug

Errors when trying to log in

Bug

Inability to view full survey responses

Bug

Ranker section not functioning

Bug

Inconsistent app behavior after updates

Bug
✨

Requested Features

4 requests

Dark mode option

Feature

iPad support

Feature

Customizable dashboard

Feature

Improved notification system

Feature

FAQ

What does Medallia Mobile 3 do?

Medallia Mobile 3 is a tool designed to empower employees by providing real-time access to customer feedback and enabling quick action. It offers role-based dashboards, streamlined workflows, and alerts to help users address customer trends and concerns efficiently.

What are the key features of Medallia Mobile 3?

Key features include role-based dashboards for relevant CX metrics, the ability to close the loop with customers via email and phone, case management actions, viewing customer feedback with full context, and support for single sign-on and biometric authentication.

Is Medallia Mobile 3 free to use?

Based on the provided information, the app is available for free. It is designed to provide access to Medallia Enterprise Feedback Management solutions.

Who is the target audience for this app?

The app is intended for employees at all levels within an organization, particularly those in customer-facing roles or management positions who need to monitor and act on customer experience metrics. It aims to activate employees everywhere by putting critical information into their hands.

What kind of companies use Medallia's solutions?

Medallia's enterprise feedback management solutions are used by Global 2000 companies worldwide. These include global financial services, retail, high-tech, business-to-business, and hotel companies that aim to gather, monitor, and act on feedback from customers, partners, and employees.