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Medallia Mobile 3

Medallia Mobile 3

Activate Employees Anywhere

806 ratings
208 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • July 28, 2018
  • July 13, 2026

Developer

Medallia, Inc.
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About

Empower your workforce with real-time customer feedback and action tools. This app provides role-based dashboards, streamlined workflows, and alerts to quickly address customer trends and concerns from anywhere.

✓Role-based dashboards
✓Real-time alerts
✓Close the loop via email/phone
✓Case management
✓Customer feedback access
✓Single Sign-on support
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What users say

Summarized from real user reviews of Medallia Mobile 3. Based on 806 reviews and a 4.1/5 average, it highlights the 4 positives and 6 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Easy to use
  • 👍Intuitive interface
  • 🚀Responsive app
  • 👍Helpful for work

Negative things

  • 🐛Frequent crashes
  • 🐛Login issues
  • 🐛Notifications not working
  • 🐛Unreliable performance
  • 🐛Filters not working properly
  • 🐛Inability to see full comments
See all reviews
+1

What's New in Medallia Mobile 3

3.21.0

July 13, 2026

We update the Medallia mobile app regularly to make it faster and more stable for you. This version includes bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Great App!

Solid App!
#MacDreMike#MacDreMike

Junk

Filters don’t carry over between tab switches. Push notifications intermittently work.
JackTorrenceAuthorJackTorrenceAuthor

New bug?

This week it has started asking me to set up a new PIN every single time I open the app.
Every time.
Even if I set up a new pin and closed the app four seconds ago, if I reopen the app, it asks again for me to set up a new PIN.
Rhea4747Rhea4747

Bit frustrating scoreboard

My score board keeps disappearing; frustrating that I take time to make different score boards then have to keep setting up. Also it continuously logs me out each out and have to keep signing in.
4years & counting4years & counting

Good but issues

Good app, but keeps logging me out every couple of days. Makes it quite useless when I can’t get notified when logged out.
RogerThat40RogerThat40
See 203 more reviews

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Vodafone NPS
Vodafone NPS

by Medallia, Inc.

💼 Business

(4)

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CaptureMe
CaptureMe

Consumer Feedback App

📷 Photo & Video

(5)

Free
Medallia Digital Chameleon
Medallia Digital Chameleon

by Medallia, Inc.

💼 Business
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Medallia Ideas
Medallia Ideas

by Medallia, Inc.

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(7)

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See developer apps

User experience

🐞

Reported Bugs

5 issues

App keeps logging out users

Bug

Errors when trying to log in

Bug

Inability to view full survey responses

Bug

Ranker section not functioning

Bug

Inconsistent app behavior after updates

Bug
✨

Requested Features

4 requests

Dark mode option

Feature

iPad support

Feature

Customizable dashboard

Feature

Improved notification system

Feature

FAQ

What does Medallia Mobile 3 do?

Medallia Mobile 3 is a tool designed to empower employees by providing real-time access to customer feedback and enabling quick action. It offers role-based dashboards, streamlined workflows, and alerts to help users address customer trends and concerns efficiently.

What are the key features of Medallia Mobile 3?

Key features include role-based dashboards for relevant CX metrics, the ability to close the loop with customers via email and phone, case management actions, viewing customer feedback with full context, and support for single sign-on and biometric authentication.

Is Medallia Mobile 3 free to use?

Based on the provided information, the app is available for free. It is designed to provide access to Medallia Enterprise Feedback Management solutions.

Who is the target audience for this app?

The app is intended for employees at all levels within an organization, particularly those in customer-facing roles or management positions who need to monitor and act on customer experience metrics. It aims to activate employees everywhere by putting critical information into their hands.

What kind of companies use Medallia's solutions?

Medallia's enterprise feedback management solutions are used by Global 2000 companies worldwide. These include global financial services, retail, high-tech, business-to-business, and hotel companies that aim to gather, monitor, and act on feedback from customers, partners, and employees.