Comparison

Web vs Medallia Mobile 3

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Web

Access company intranet, internet, and web apps securely and intuitively. This app provides instant access to internal network sites without manual VPN connection, and organizes all your bookmarks in one place. It also features a built-in QR code scanner.

Highlights
  • Secure intranet access
  • No manual VPN connection
  • Centralized bookmark management
  • Add, edit, and remove bookmarks
  • QR code scanning
  • Access web apps
Features
Read full description

Experience intuitive, secure browsing across intranet, internet, and web apps. Workspace ONE Web gives you instant access to your company’s internal network sites while you’re on the go without the hassle of manually connecting to a VPN. **Instantly Access Company Sites and Intranet** Enjoy frictionless access to your organization’s websites and intranet in a flash without manually configuring a VPN. **Find All of Your Bookmarks in One Place** Your company can push bookmarks down to your app for you to easily locate. You can also edit and remove bookmarks or add your own. Having a hard time locating your bookmarks? Tap the action grid at the bottom and tap “Bookmarks”. **Scan QR Codes on the Fly** Need to scan a QR code? Navigate to the Browser’s URL address bar, tap the code on the right, enable access to the camera and your device is ready to scan! To optimize security and productivity for your device, Omnissa will need to collect some device identity information, such as: • Phone Number • Serial Number • UDID (Universal Device Identifier) • IMEI (International Mobile Equipment Identifier) • SIM Card Identifier • Mac Address • Currently Connected SSID

About

Medallia Mobile 3

Empower your workforce with real-time customer feedback and action tools. This app provides role-based dashboards, streamlined workflows, and alerts to quickly address customer trends and concerns from anywhere.

Highlights
  • Role-based dashboards
  • Real-time alerts
  • Close the loop via email/phone
  • Case management
  • Customer feedback access
  • Single Sign-on support
Features
Read full description

Medallia Mobile is the ultimate tool for closing the loop with customers fast. New role-based dashboards, streamlined workflows, and built-in alerts put real power in the hands of your workforce to take quick action on trends or feedback in real-time. Listening and responding to feedback becomes a habit when you bring the customer experience to employees at all levels with an intuitive interface and the ability to access this critical information anywhere, anytime: Role-based dashboards mean instant access to the most relevant, fine-tuned CX metrics for every employee - Close the loop fast via email and phone - Call customers back and record call results - Quick email replies with starter templates, or forward to colleagues - View, close, or reopen alerts - Optimized case management actions and ability to assign a case to user and/or role - Consistent look and feel between mobile and web with common modules that have the same behavior and user-defined filters in both Self-service administration makes it easy to set up and build dashboards for each role, aligning every employee with their most important customer experience metrics. Users can then view individual customer feedback and see the full context of each response along with related case management activities. Medallia Mobile 3 is built with the Medallia Alchemy design system to provide a consistent, fundamentally better user experience between mobile and desktop. And support for Single Sign-on, Pincode/Touch ID, and Enterprise Mobility Management platforms makes it easy to manage user access across your organization from one place. Download Medallia Mobile 3 today to activate your employees everywhere by putting real power into the hands of your mobile workforce. About Medallia: Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.

Screenshots

Web4 screens
Medallia Mobile 34 screens

Verdict

The call

The clearest difference is rating: Web at 4.5 against Medallia Mobile 3's 4.1. Web also leads on ratings volume (22K vs 835). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Web holds the better App Store score, 4.5 against 4.1. That said, the two scores are not equally well evidenced: Web has 22K ratings behind it against 835, so its average is the more settled of the two. Written reviews split almost evenly too, at 18% and 17% positive.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 29, 2026 and October 23, 2026 respectively.

Scorecard2 real differences · 8 level
Web versus Medallia Mobile 3: the parameters behind the verdict, then further details
ParameterWebMedallia Mobile 3
PriceFreeFree
Rating4.5 (22K ratings) — better4.1 (835 ratings)
Positive reviews17.6% of reviews — better17.1% of reviews
Number of ratings22K — better835
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.017.0
Further details — not scored
Size97 MB21 MB
Age rating4+4+
DeveloperAirWatch, LLCMedallia, Inc.

Customer experience

Web

All ratings22,445 ratings
Positive86.6%
Neutral4.2%
Negative9.2%
Written reviews193 reviews
Positive17.6%
Neutral7.3%
Negative75.1%

Medallia Mobile 3

All ratings828 ratings
Positive76.1%
Neutral3.4%
Negative20.5%
Written reviews211 reviews
Positive17.1%
Neutral9.0%
Negative73.9%

User reviews

Web

From 22K App Store ratings

What we love

  • 👍 User-friendly interface
  • 🚀 Fast and responsive
  • 📲 Convenient mobile access

Room to improve

  • 🐛 Frequent crashes and freezes
  • 🔌 Connectivity issues
  • 📄 Rendering problems with certain pages
  • 🔒 Security and profile initialization errors

Medallia Mobile 3

From 835 App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 Intuitive interface
  • 🚀 Responsive app
  • 👍 Helpful for work

Room to improve

  • 🐛 Frequent crashes
  • 🐛 Login issues
  • 🐛 Notifications not working
  • 🐛 Unreliable performance
  • 🐛 Filters not working properly

Bugs and requests

Web

Reported bugs

3 issues
  • Incompatibility with iOS 14.5 and later
  • Kiosk mode issues after recent update
  • Inability to download/print payslips

Requested features

3 requests
  • Dark mode option
  • Face ID/Touch ID support
  • Improved offline functionality

Medallia Mobile 3

Reported bugs

5 issues
  • App keeps logging out users
  • Errors when trying to log in
  • Inability to view full survey responses
  • Ranker section not functioning
  • Inconsistent app behavior after updates

Requested features

4 requests
  • Dark mode option
  • iPad support
  • Customizable dashboard
  • Improved notification system

In-app purchases

None

Web

No in-app purchases

None

Medallia Mobile 3

No in-app purchases

Questions

Is Web free?
Web is free to download, with no in-app purchases.
Is Medallia Mobile 3 free?
Medallia Mobile 3 is free to download, with no in-app purchases.
Which has better reviews, Web or Medallia Mobile 3?
Web is rated higher. Web averages 4.5 out of 5 from 22K ratings, while Medallia Mobile 3 averages 4.1 from 835 ratings.
Do Web or Medallia Mobile 3 have ads?
Neither Web nor Medallia Mobile 3 shows ads.
Which is updated more often, Web or Medallia Mobile 3?
Web ships an update every 2 months, and Medallia Mobile 3 every 2 months. Most recently, Web was updated on October 29, 2026 and Medallia Mobile 3 on October 23, 2026.

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