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Best Customer Experience Apps

250+ iOS apps curated and reviewed

3.7 avg rating
20 free apps
Updated October 2026

The best customer experience apps on iPhone average 3.7★ across 250+ titles — we've ranked them by what real users actually keep on their phones. Updated October 2026.

Compare top Customer Experience Apps (October 2026)

#AppPriceRatingAdsIn-App PurchasesUpdated
1Medallia Mobile 3Medallia Mobile 3Free4.1★ (828)NoNoOct 2026
2Qualtrics XMQualtrics XMFree4.7★ (1.7K)NoNoOct 2026
3Customer ExperienceCustomer ExperienceFree—NoNoSep 2026
4CustomerExperienceCommunityCustomerExperienceCommunityFree—NoNoMay 2026
5Digital Customer Experience 23Digital Customer Experience 23Free—NoNoMay 2026
6Experience MobileExperience MobileFree5.0★ (2)NoNoAug 2026
7CX NetworkCX NetworkFree—NoNoMay 2026
8OneDirect - CEMOneDirect - CEMFree—NoNoMay 2026

Top Picks for Customer Experience

Medallia Mobile 3#1

Medallia Mobile 3 by Medallia, Inc.

Activate Employees Anywhere
Editor's Choice
💼 Business
4.1😞(828 ratings)
Free
Medallia Mobile 3 screenshot 1
Medallia Mobile 3 screenshot 2
Medallia Mobile 3 screenshot 3
Medallia Mobile 3 screenshot 4
Medallia Mobile 3 screenshot 5
Medallia Mobile 3 screenshot 6

Empower your workforce with real-time customer feedback and action tools. This app provides role-based dashboards, streamlined workflows, and alerts to quickly address customer trends and concerns from anywhere.

What We Love

  • 🚀 Easy to use
  • 👍 Intuitive interface
  • 🚀 Responsive app
  • 👍 Helpful for work

Room to Improve

  • 🐛 Frequent crashes
  • 🐛 Login issues
  • 🐛 Notifications not working
  • 🐛 Unreliable performance
  • 🐛 Filters not working properly
  • 🐛 Inability to see full comments
Qualtrics XM#2

Qualtrics XM by Qualtrics, LLC

Experience Management
Strong Contender
💼 Business
4.7😐(1.7K ratings)
Free
Qualtrics XM screenshot 1
Qualtrics XM screenshot 2
Qualtrics XM screenshot 3
Qualtrics XM screenshot 4

Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.

What We Love

  • 🚀 Quick access
  • 👍 User-friendly
  • 💡 Useful reporting features
  • 🚀 Efficient tool
  • 👍 Easy to use
  • 👍 Great app

Room to Improve

  • 🐛 Crashes/freezes
  • 🐛 Doesn't load/load issues
  • 🐛 Bugs after updates
  • 🐛 Notifications not working
  • 🔒 Login issues
  • 🔋 High battery consumption

More Customer Experience apps to explore

FAQ about Customer Experience

What are the best customer experience apps for iPhone?
Medallia Mobile 3 tops our customer experience apps ranking as of October 2026, with a 4.1-star average from 828 App Store ratings, and it's free to download.
Yes — 20 of the top customer experience apps we rank are free to download, including Medallia Mobile 3 and Qualtrics XM.
Medallia Mobile 3 has no ads and has no in-app purchases, according to its App Store listing as of October 2026.
We track 250+ customer experience apps on the iOS App Store as of October 2026, ranked by rating, recency, and analysis of real user reviews.

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digital customer experience 23