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Best Customer Experience Apps

250+ iOS apps curated and reviewed

4.7 avg rating
20 free apps
Updated September 2026

The best customer experience apps on iPhone average 4.7★ across 250+ titles — we've ranked them by what real users actually keep on their phones. Updated September 2026.

Compare top Customer Experience Apps (September 2026)

#AppPriceRatingAdsIn-App PurchasesUpdated
1Medallia Mobile 3Medallia Mobile 3Free4.1★ (828)NoNoSep 2026
2Customer ExperienceCustomer ExperienceFree—NoNoJun 2026
3Qualtrics XMQualtrics XMFree4.7★ (1.7K)NoNoSep 2026
4CustomerExperienceCommunityCustomerExperienceCommunityFree—NoNoMay 2026
5Digital Customer Experience 23Digital Customer Experience 23Free—NoNoMay 2026
6Experience MobileExperience MobileFree5.0★ (2)NoNoAug 2026
7Reputation MobileReputation MobileFree4.7★ (210)NoNoSep 2026
8Drive Custom FitDrive Custom FitFree4.5★ (2)YesNoJul 2026

Top Picks for Customer Experience

Medallia Mobile 3#1

Medallia Mobile 3 by Medallia

Activate Employees Anywhere
Editor's Choice
💼 Business
4.1😞(828 ratings)
Free
Medallia Mobile 3 screenshot 1
Medallia Mobile 3 screenshot 2
Medallia Mobile 3 screenshot 3
Medallia Mobile 3 screenshot 4
Medallia Mobile 3 screenshot 5
Medallia Mobile 3 screenshot 6

Empower your workforce with real-time customer feedback and action tools. This app provides role-based dashboards, streamlined workflows, and alerts to quickly address customer trends and concerns from anywhere.

What We Love

  • 🚀 Easy to use
  • 👍 Intuitive interface
  • 🚀 Responsive app
  • 👍 Helpful for work

Room to Improve

  • 🐛 Frequent crashes
  • 🐛 Login issues
  • 🐛 Notifications not working
  • 🐛 Unreliable performance
  • 🐛 Filters not working properly
  • 🐛 Inability to see full comments
Qualtrics XM#3

Qualtrics XM by Qualtrics, LLC

Experience Management
Worth Considering
💼 Business
4.7😐(1.7K ratings)
Free
Qualtrics XM screenshot 1
Qualtrics XM screenshot 2
Qualtrics XM screenshot 3
Qualtrics XM screenshot 4

Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.

What We Love

  • 🚀 Quick access
  • 👍 User-friendly
  • 💡 Useful reporting features
  • 🚀 Efficient tool
  • 👍 Easy to use
  • 👍 Great app

Room to Improve

  • 🐛 Crashes/freezes
  • 🐛 Doesn't load/load issues
  • 🐛 Bugs after updates
  • 🐛 Notifications not working
  • 🔒 Login issues
  • 🔋 High battery consumption

More Customer Experience apps to explore

FAQ about Customer Experience

What are the best customer experience apps for iPhone?
Medallia Mobile 3 tops our customer experience apps ranking as of September 2026, with a 4.1-star average from 828 App Store ratings, and it's free to download.
Yes — 20 of the top customer experience apps we rank are free to download, including Medallia Mobile 3 and Customer Experience.
Medallia Mobile 3 has no ads and has no in-app purchases, according to its App Store listing as of September 2026.
We track 250+ customer experience apps on the iOS App Store as of September 2026, ranked by rating, recency, and analysis of real user reviews.
Medallia Mobile 3 is a tool designed to empower employees by providing real-time access to customer feedback and enabling quick action. It offers role-based dashboards, streamlined workflows, and alerts to help users address customer trends and concerns efficiently.
Key features include role-based dashboards for relevant CX metrics, the ability to close the loop with customers via email and phone, case management actions, viewing customer feedback with full context, and support for single sign-on and biometric authentication.

Related searches

digital customer experience 23