Medallia Mobile 3 vs DOME Analytics

Medallia Mobile is the ultimate tool for closing the loop with customers fast. New role-based dashboards, streamlined workflows, and built-in alerts put real power in the hands of your workforce to take quick action on trends or feedback in real-time. Listening and responding to feedback becomes a habit when you bring the customer experience to employees at all levels with an intuitive interface and the ability to access this critical information anywhere, anytime: Role-based dashboards mean instant access to the most relevant, fine-tuned CX metrics for every employee - Close the loop fast via email and phone - Call customers back and record call results - Quick email replies with starter templates, or forward to colleagues - View, close, or reopen alerts - Optimized case management actions and ability to assign a case to user and/or role - Consistent look and feel between mobile and web with common modules that have the same behavior and user-defined filters in both Self-service administration makes it easy to set up and build dashboards for each role, aligning every employee with their most important customer experience metrics. Users can then view individual customer feedback and see the full context of each response along with related case management activities. Medallia Mobile 3 is built with the Medallia Alchemy design system to provide a consistent, fundamentally better user experience between mobile and desktop. And support for Single Sign-on, Pincode/Touch ID, and Enterprise Mobility Management platforms makes it easy to manage user access across your organization from one place. Download Medallia Mobile 3 today to activate your employees everywhere by putting real power into the hands of your mobile workforce. About Medallia: Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.

DOME puts your operating numbers on your phone — the same figures your team reads on the web, read from the same source. Built for multi-unit restaurant operators who need yesterday's performance before the first meeting of the day. WHAT YOU GET Sales — food, beverage, retail and total revenue for any window, against last year, the prior period, or a range you pick. Per store, per region, with a daily trend. Comparisons are same-store: a venue counts on both sides or neither, so opening or closing a location never masquerades as growth. Labor — actual against target and against the approved forecast. Hours, dollars and labor percentage, variable or including fixed management, with the variance that matters flagged. LaborIQ — approve or decline cover forecasts from your pocket, see every manager's week, and compare what was forecast to what actually happened. Checkbook — monthly purchasing budgets and reallocations waiting on your signature, envelope by envelope. Comps, Promos and Voids — loss as a rate rather than a total, so a small venue running hot is as visible as a large one. Tap any category to see the checks it hit and the items it was applied to. Meal Periods — lunch, dinner and late night by sales, covers or check average. P-Mix — your top items ranked against last year, with cost, margin dollars and margin percent. Guest Feedback — NPS, response mix, manager visits and social ratings, plus the verbatim comments, searchable and filterable by star rating. Alerts — an inbox that tells you which stores crossed a line yesterday. Keep the defaults or tune your own: thresholds, keywords in guest comments, specific comps, promos and void reasons, and menu or retail items against last year, with optional push notifications. Share — send any report, alert, review or approval as text by Messages, Mail or Teams; reviews and scores also share as an image. Retail, Hourly Sales, Monthly Forecast, Check Search and a natural-language report builder round it out. HOW ACCESS WORKS DOME is licensed to restaurant groups, and accounts are issued by your organization. You cannot create one in the app. If your company uses DOME, your administrator will provide your sign-in. Every screen respects your hierarchy: you see the venues you are responsible for and nothing else. Signing in requires DOME Analytics Pro, a yearly auto-renewable subscription purchased in the app, with a free trial for new subscribers. Payment is charged to your Apple ID at confirmation and renews unless cancelled at least 24 hours before the end of the period, in Settings › Apple ID › Subscriptions. DOME is a reading app. It changes no data in your point-of-sale, your scheduling system or your back office. Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy Policy: https://tidalexploration.net/privacy