OpenTouch Conversation Plus vs MyID Authenticator
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OpenTouch Conversation Plus
This app provides a unified communication experience for businesses, allowing users to manage calls, messages, and conferences from their personal devices. It offers a single business identity across multiple devices and streamlines collaboration with features like one-click conference joining and seamless conversation transfer.
- Unified business identity across devices
- Voice over IP calling
- One-click conference joining
- Visual voicemail
- Call routing profiles
- Contact presence and availability
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PLATFORM REQUIREMENTS • OpenTouch MultiMedia Services server R2.5+. • Notifications received via Apple Push Notification Service • iPhone SE(2nd gen)+ • iOS 16.x + INTRODUCTION Alcatel-Lucent Enterprise OpenTouch Conversation+ for iPhone leverages what users love most – their own devices. OpenTouch Conversation+ for iPhone exposes the features and flexibility of the OpenTouch Suite through the popular smartphone from Apple. Use gestures to place calls, retrieve messages and move easily from a phone call or IM to a multiparty conversation. Join conferences in one-click, enjoy visual voice mail ergonomics, and define and select your call-routing profiles to meet current location and availability. FEATURES • Download a single application matching different end-user profiles. • Present a single business identity, with one phone number across multiple devices - desk phone, PC and smartphone. • Offer a common user experience whatever the device you use. • Voice over IP everywhere. • Place, answer, and manage voice calls using the enterprise dialing plan. • Call anywhere using device, corporate directory, or OpenTouch contacts. • Manage conversations using the complete set of mid-call controls: call recording, inquiry call, hold, back & forth, transfer, ad-hoc conference, add/remove participant, leave or terminate conference and hang up. • Join in one click a scheduled meeting. • Move the conversation between devices - move the late day conference to your mobile device and be on time for the next appointment. • Listen to and manage voice-mail messages. • View contact presence and availability and tap to start and manage collaborative, secure conversations. • Start with a simple one-to-one chat and add people, add voice - seamlessly and effortlessly. • Open past chats to review exchanges and when necessary re-start the conversation. • Manage communication preferences and reach-ability using call routing profiles, effortlessly while on the move. • Enable/disable Call Supervision delegation. • Enable/disable Hunting Group registration. • Schedule meetings on-the-go using predefined meeting profiles that tailor OpenTouch conferencing capabilities to match the type of meeting or event. BENEFITS • Reduced enterprise communications expenses through use of Wi-Fi or 3G+ data connectivity for telephone calls and conference call. • Compelling and thoughtful user experience that encourages use, encourages employee communications and encourages rich and frequent conversations. • Improve collaboration and increase efficiency with streamlined evolution of business conversations to include multiple parties, persistent conversations while on the move. • Boost productivity and reduce costs with quick access to business communication features anywhere. • Be contacted faster and more efficiently with a single business identity across multiple devices. • Guarantee employee efficiency with a full set of notifications (voice message, instant messaging, missed call, scheduled conference alert). • Secure access to the enterprise through Reverse Proxy and Session Border Controller. LOCALIZATION • Brazilian, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish. DEVICE WHITE LIST Reference 8AL90822AAAB hosted on Alcatel-Lucent Enterprise Business Portal under the Technical Documentation Library.
MyID Authenticator
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The MyID Authenticator turns your mobile device into a convenient, simple to use and highly secure Multi Factor Authentication token which can be used to log you into any system that uses MyID technology. This removes the need for users to carry things like key fobs, hardware tokens, card readers, USB devices or remember multiple PINs or passwords. Important Note: The MyID Authenticator is an enterprise level solution, and therefore, for personal usage your device must be registered with a user account on an MyID Authentication Server before it can be used. This solution may be in use by a vendor that you utilise such as a bank or a city council. NOTE: If you are not affiliated to a vendor that utilises this resource, please do not install this application as it will not serve a purpose for you.
Screenshots
Verdict
The clearest difference is update cadence: MyID Authenticator at monthly against OpenTouch Conversation Plus's every 3 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OpenTouch Conversation Plus ships an update every 3 months, MyID Authenticator monthly. The most recent releases landed on October 9, 2026 and October 4, 2026 respectively.
| Parameter | OpenTouch Conversation Plus | MyID Authenticator |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 9.1% of reviews | — |
| Update frequency | Every 3 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 16.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 37 MB | 2 MB |
| Age rating | 4+ | 4+ |
| Developer | ALE International | Intercede Limited |
In-app purchases
OpenTouch Conversation Plus
No in-app purchases
MyID Authenticator
No in-app purchases
Questions
Is OpenTouch Conversation Plus free?
Is MyID Authenticator free?
Do OpenTouch Conversation Plus or MyID Authenticator have ads?
Which is updated more often, OpenTouch Conversation Plus or MyID Authenticator?
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