VixxoLink vs ESC by FieldEdge

VixxoLink mobile app is used by technicians completing work for Vixxo customers. The app allows technicians to time-in and time-out, assess the work that needs to be done, document it efficiently, and capture customer sign off. This app streamlines: • Job site check-in, using location data to allow for one-touch time-in • Searching and reviewing Service Requests • Documenting work performed, including adding photos • Searching for and selecting assets, parts used, and actions taken on the job • Capturing job resolution details and customer sign-off • Offline support After installation, please ensure the app is granted location permissions to enable time-in and time-out. *** Access to VixxoLink mobile app is managed by your Service Provider back office. Please obtain your login credential information before downloading and installing***

ESC Mobile: Field Service in Your Pocket Give your service technicians the tools to work smarter, faster, and more confidently in every job. ESC Mobile connects seamlessly with your ESC software (by Xplor Technologies – FieldEdge), putting critical work order information and customer data in your hands — on any tablet or smartphone, anytime, anywhere. No more calling the office for details or waiting until you're back at your desk to update a job. With ESC Mobile, technicians can: • Access work orders and job details instantly, wherever the job takes them • Pull up complete customer history and account information in seconds • Update job status and information in real time, right from the field • Stay connected to the office without stepping away from the work Built for the pace of field service, ESC Mobile helps your team spend less time chasing information and more time getting the job done right. Download ESC Mobile and put your ESC software to work — wherever your service technicians go.