VixxoLink

VixxoLink

Technician mobile experience

1 ratings
41 reviews
Free

Details

  • Released
  • Updated
  • March 12, 2020
  • April 8, 2026

Features

VixxoLink screenshot #1 for iPhone
VixxoLink screenshot #2 for iPhone
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About

This app helps technicians manage their work for clients. It allows for easy job site check-in, documentation of tasks with photos, and customer sign-off. It also supports offline use and streamlines work assessment and resolution details.

Job site check-in with location data
Review Service Requests
Document work with photos
Capture customer sign-off
Offline support
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What's New in VixxoLink

2.0.6

April 8, 2026

Bug Fixes & Improvements

User reviews

Terrible

Such a poorly designed app for a company that demands so much. If you want everything filled out perfectly how about investing in an app that doesn’t crash every 10 seconds.

Super slow

I use my Samsung phone and the app is very fast, but on Apple it is extremely slow and almost unusable

Come a long way yeah right

Every time Vixxo seems to solve their issues they seem to turn around and shoot themselves in the foot. It’s almost like they don’t even want us to actually submit anything. It used to crash if you were out of the app for too long (still does but much less) now god forbid I have to upload more than 7 pictures. Then it crashes wipes out all my info and I get to start again and pray to every god that this time it won’t crash. My most recent crash has now left my call suspended in a constant attempt to upload(not even sure why I hadn’t hit submit it crashed when I hit save on the 10th picture) so now I get to call their customer support line and talk to someone with a terrible phone connection and a rudimentary grasp on the English language while I attempt to explain and give them part numbers for everything I’ve done. Increasing my call time and bill. Good luck go with a different app or company. Every time they get their act together they fall on their face with the next step. Completely incapable of putting one foot in front of the other. Oh and good luck giving detailed notes with their character limit that we’ve talked to the developer about and they still do nothing to increase or remove that feature.
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Terrible app

After I complete a service call and get the manager to sign off. It never includes the manager‘s signature. Just a horrible app.

Bad update

I cannot the app was palatable but now it doesn’t even give me the part even when I put the part number in I have to put in the exact name with part number now like come on guys !

FAQ

What does the VixxoLink app do?

VixxoLink is a mobile application designed for technicians to manage their work for Vixxo customers. It facilitates job site check-in, assessment of work, efficient documentation including photos, and capturing customer sign-off. The app also provides offline support.

What are the key features of VixxoLink?

Key features include one-touch time-in using location data for job site check-in, the ability to search and review Service Requests, documenting work performed with photo attachments, searching for assets and parts used, capturing job resolution details, and obtaining customer sign-off. It also offers offline support.

How do I get access to VixxoLink?

Access to the VixxoLink mobile app is managed by your Service Provider's back office. You will need to obtain your login credential information from them before you can download and install the app. The app itself is free to download.

What are the system requirements for VixxoLink?

The app requires location permissions to be granted for its time-in and time-out functionality. Specific operating system version requirements are not detailed, but it is designed for mobile devices used by technicians in the field.

Can I use VixxoLink without an internet connection?

Yes, VixxoLink offers offline support. This means technicians can continue to document their work, assess tasks, and capture necessary information even when they do not have an active internet connection. Data can likely be synced once a connection is re-established.