AnswerConnect vs 360care

AnswerConnect allows you to access and update your AnswerConnect live reception account on your iOS device. AnswerConnect gives you a 24/7 customer service team of experienced, friendly receptionists for your business. Get AnswerConnect’s live-answering service dashboard in your pocket and never miss a customer's message. Harness the best of AnswerConnect and ensure that you stay updated of all the customer messages we take on behalf of your business. With AnswerConnect iOS app you can: -- View inbound messages taken by our customer service team -- Access contact information of your customers -- Receive notifications for both customer messages and team chats alike -- Forward customer messages to your team via email/SMS -- Add notes to a customer message for your team to view -- Report a problem or an issue to the admin. -- Switch to Chats to collaborate with Team on client messages -- Archive messages for future use Note: It is essential to have a live AnswerConnect account to access the iOS app

360care is the operations and customer success app for 360clean commercial cleaning. FOR 360CLEAN CLIENTS See every quality inspection at your facility, scored area by area with inspector comments and photos. Submit support requests and follow them to resolution, respond to supply requests, and message your service team directly. FOR CLEANERS Clock in and out at your assigned sites, see your upcoming shifts, view inspection results and what needs attention, request supplies, and message your team. The app is available in English and Spanish, and messages are translated automatically. FOR FRANCHISE OWNERS AND SUPERVISORS See every account on a live map showing who is on site. Schedule shifts and track hours, run quality control inspections and share reports, and manage your cleaners, clients and supply deliveries from one place. ACCESS IS BY INVITATION 360care accounts are created by 360clean and its franchise owners for active clients and staff. There is no public sign-up. If you work with 360clean and need an account, contact your service team.