Spanntec Service App vs Visual Assistance
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Spanntec Service App
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Für Auftragseingänge ab dem 01.10.2017 werden alle Spanntec-Produkte mit NFC Tags ausgestattet die iPhone kompatibel sind. Diese NFC-Tags werden mithilfe der App gescannt um das Produkt zu identifizieren. Darüber hinaus bietet die App die Möglichkeiten sich Informationen zu einem Spanntec Produkt einzuholen und eine Service Anfrage für das Spanntec Produkt zu stellen. _____ Für unsere Kunden ergeben sich folgende Vorteile durch die Spanntec Service App: * Ihr Spanntec Produkt ist immer identifizierbar, auch nach langer Beanspruchung. * Alle Informationen zu Ihrem Spanntec Produkt sind jederzeit und ohne großen Aufwand abrufbar. * Über die App können Sie bequem und zeitsparend eine Service Anfrage an Spanntec stellen. * Durch die Nutzung der App ergibt sich eine sehr geringe Fehlerquote für eine Service Anfrage seitens des Kunden und im gesamten Prozess einer Service Anfrage. Um unsere App zu nutzen ist ein iPhone 7 oder höher notwendig.
Visual Assistance
This app connects users with experts for real-time remote support. It allows for live video and audio sharing, photo capture, and interactive markings to aid in troubleshooting. Integrated chat with translation facilitates clear communication and information exchange.
- Live video and audio sharing
- Photo capture and sharing
- Live markings on images
- Chat and voice chat with translation
- Document display (technical drawings, etc.)
- Real-time expert support
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Work side by side with the experts of the W&H Information and Diagnostic Centre (IDC). Our service engineers digitally support you during troubleshooting as if they were directly on site – thanks to audio and video transmission in real time. Integrated chat functions and the display of technical documents or instructions facilitate the exchange of information. Benefit from fast support without waiting times, reduce downtime and increase your productivity – with Service Sight by Sight. Your possibilities with Visual Assistance: - Share your live view and audio with W&H experts - Take and share photos - Receive helpful live markings in pictures from our experts - Use chat or voice chat communication with automatic translation functions - Gain insight into documents such as technical drawings or circuit diagrams
Screenshots
Verdict
The clearest difference is device support: Visual Assistance at 3 against Spanntec Service App's 1. Visual Assistance also leads on iOS requirement (11.0 vs 16.2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly every 5 months. The most recent releases landed on September 8, 2026 and June 4, 2026 respectively.
| Parameter | Spanntec Service App | Visual Assistance |
|---|---|---|
| Price | Free | Free |
| Rating | — | 5.0 (2 ratings) — better |
| Number of ratings | — | 2 — better |
| Update frequency | Every 5 months | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.2 | 11.0 — better |
| Further details — not scored | ||
| Size | 9 MB | 43 MB |
| Age rating | 4+ | 4+ |
| Developer | byteways GmbH & Co. KG | Windmöller & Hölscher |
In-app purchases
Spanntec Service App
No in-app purchases
Visual Assistance
No in-app purchases
Questions
Is Spanntec Service App free?
Is Visual Assistance free?
Do Spanntec Service App or Visual Assistance have ads?
Which is updated more often, Spanntec Service App or Visual Assistance?
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