Smax Chat vs Caresoft
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Smax Chat
Manage your social media page effectively and connect with your audience. This app helps you handle comments and messages, and hide comments to prevent losing customers.
- Page management
- Customer connection
- Comment and inbox management
- Hide comments
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- Ứng dụng giúp khách hàng có thể quản lý tốt page của mình. - Có thể giúp khách hàng kết nối với khách hàng tốt nhât. - Quản lý fanpage, quản lý comment inbox, ẩn comment tránh cướp khách.
Caresoft
Manage customer support tickets and handle live chats on the go. This mobile application allows for 24/7 updates and processing of customer inquiries directly from your device.
- Ticket management
- Live chat handling
- 24/7 mobile updates
- Customer inquiry processing
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Ứng dụng mobile của phần mềm chăm sóc khách hàng Caresoft - Quản lý ticket - Tiếp nhận và xử lý chat - Cập nhật công việc 24/24 qua thiết bị di động
Screenshots
Verdict
The clearest difference is review sentiment: Smax Chat at 50% against Caresoft's 25%. Smax Chat also leads on iOS requirement (9.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Smax Chat ships an update every 6 weeks, Caresoft monthly. The most recent releases landed on October 6, 2026 and October 13, 2026 respectively.
| Parameter | Smax Chat | Caresoft |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 50.0% of reviews — better | 25.0% of reviews |
| Update frequency | Every 6 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 9.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 19 MB | 54 MB |
| Age rating | 4+ | 4+ |
| Developer | Ba Phan Hoang | Caresoft Sofware Company Limited |
Customer experience
Smax Chat
Caresoft
In-app purchases
Smax Chat
No in-app purchases
Caresoft
No in-app purchases
