Comparison

Loop Inbox vs Commusoft

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Loop Inbox

Features
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Designed to be clean and intuitive to use, the Loop Inbox® is the ultimate tool for managing customer communications and feedback. Whether you’re a small business owner looking to build relationships with a local audience or a large enterprise with omni-channel messaging and measurement needs across a global network, the Loop Inbox® is one powerful tool to meet all your requirements. With Loop Inbox®, you can connect with customers on a wide-range of messaging channels including SMS/Text, E-mail, Web Chat, Facebook Messenger, Twitter and many other social channels.

About

Commusoft

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Commusoft - Chat is a messaging platform specifically designed to help field service businesses communicate better in the office and out in the field. ‣ CONNECT FROM ANYWHERE Whether in the office, on the job, or working from home - you can quickly connect with your team via a direct message or as part of a group chat. ‣ KEEP EVERYONE UP TO DATE Channels can be created for any purpose and help keep the entire company up to date with key information and announcements. ‣ FORGET SOCIAL APPS Social messaging apps are often more suitable for friend groups than businesses. Keep everything professional and in one place with Commusoft - Chat. Even more messaging features will be launching in the future. Please note, an active Commusoft account and Commusoft - Chat license is required in order to use this app.

Screenshots

Loop Inbox4 screens
Commusoft3 screens

Verdict

The call

Loop Inbox and Commusoft are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Loop Inbox ships an update every 20 months, Commusoft every 13 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

ScorecardNo meaningful differences
Loop Inbox versus Commusoft: the parameters behind the verdict, then further details
ParameterLoop InboxCommusoft
PriceFreeFree
Update frequencyEvery 20 monthsEvery 13 months — better
AdsNoNo
In-app purchasesNoNo
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.0 — better13.0
Further details — not scored
Size38 MB32 MB
Age rating4+4+
DeveloperBenbria CorporationCommusoft Ltd

In-app purchases

None

Loop Inbox

No in-app purchases

None

Commusoft

No in-app purchases

Questions

Is Loop Inbox free?
Loop Inbox is free to download, with no in-app purchases.
Is Commusoft free?
Commusoft is free to download, with no in-app purchases.
Do Loop Inbox or Commusoft have ads?
Neither Loop Inbox nor Commusoft shows ads.
Which is updated more often, Loop Inbox or Commusoft?
Loop Inbox ships an update every 20 months, and Commusoft every 13 months. Most recently, Loop Inbox was updated on November 2, 2026 and Commusoft on November 3, 2026.

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