Loop Inbox vs Chatomate

Designed to be clean and intuitive to use, the Loop Inbox® is the ultimate tool for managing customer communications and feedback. Whether you’re a small business owner looking to build relationships with a local audience or a large enterprise with omni-channel messaging and measurement needs across a global network, the Loop Inbox® is one powerful tool to meet all your requirements. With Loop Inbox®, you can connect with customers on a wide-range of messaging channels including SMS/Text, E-mail, Web Chat, Facebook Messenger, Twitter and many other social channels.

NEVER LOSE A TOUCH Chat with your customers from anywhere, anytime. Join the conversation, answer their query, and assign a customer query to other agents with Chatomate’s Live Chat App. Handle customer queries from multiple channels [Web, Facebook, WhatsApp, etc.] and have a conversation with rich media supports like images, carousels, buttons, etc. To use Chatomate’s Live Chat App contact coffee@kevit.io. 1. Live Chat Support for Chatbots Be available for your customers in your chatbot and never lose a customer query. 2. Manage Requests Manage your customer’s queries at scale with the Chatomate multi-agent feature. 3. Assign Conversation Assign a conversation to an agent and track all chats. 4. Manage your status Manage your Online/Offline status according to your availability and ease the assigning process.