Loop Inbox vs Chat365 Omnichannel
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Loop Inbox
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Designed to be clean and intuitive to use, the Loop Inbox® is the ultimate tool for managing customer communications and feedback. Whether you’re a small business owner looking to build relationships with a local audience or a large enterprise with omni-channel messaging and measurement needs across a global network, the Loop Inbox® is one powerful tool to meet all your requirements. With Loop Inbox®, you can connect with customers on a wide-range of messaging channels including SMS/Text, E-mail, Web Chat, Facebook Messenger, Twitter and many other social channels.
Chat365 Omnichannel
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MULTI-CHANNEL MESSAGING - WhatsApp Business integration - Whatsapp QR - Instagram Direct Messages - Facebook Messenger - Tiktok Business Messaging - Chat Widget - All channels in one unified inbox TEAM COLLABORATION - Assign conversations to team members - Create teams and manage workload - Real-time message synchronization - Internal notes and private comments CUSTOMER MANAGEMENT - Contact organization with labels - Customer conversation history - Custom notes and tags - Advanced search and filters REAL-TIME NOTIFICATIONS - Instant push notifications - Never miss a customer message - Smart notification management - Multi-device support PRODUCTIVITY TOOLS - Quick message templates - Conversation status tracking - Priority inbox management - Team performance insights SECURE & RELIABLE - End-to-end message encryption - Secure authentication - Enterprise-grade security - Data privacy compliant PERFECT FOR: - Customer Support Teams - Sales Representatives - Small Businesses - E-commerce Stores - Service Providers - Marketing Agencies WHY CHAT365? - Respond faster to customers - Improve team efficiency - Centralize all communications - Scale your customer service - Professional message management Download Chat365 Omnichannel today and revolutionize your customer communication!
Screenshots
Verdict
The clearest difference is update cadence: Chat365 Omnichannel at every 3 weeks against Loop Inbox's every 20 months. Loop Inbox's advantage is iOS requirement (12.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Loop Inbox ships an update every 20 months, Chat365 Omnichannel every 3 weeks. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.
| Parameter | Loop Inbox | Chat365 Omnichannel |
|---|---|---|
| Price | Free | Free |
| Update frequency | Every 20 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 12.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 38 MB | 51 MB |
| Age rating | 4+ | 17+ |
| Developer | Benbria Corporation | Setabayt |
In-app purchases
Loop Inbox
No in-app purchases
Chat365 Omnichannel
No in-app purchases
Questions
Is Loop Inbox free?
Is Chat365 Omnichannel free?
Do Loop Inbox or Chat365 Omnichannel have ads?
Which is updated more often, Loop Inbox or Chat365 Omnichannel?
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