Feedback vs ATSC Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Feedback
This app facilitates meaningful feedback exchange among colleagues to foster leadership growth and personal development. It enables users to both receive constructive insights from peers and contribute candid feedback to assist others' growth within their company.
- 360-degree feedback from peers
- Real-time, authentic feedback
- Team and company-wide use
- Performance tracking and measurement
- Facilitates leadership development
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We have heard from employees that growing as a leader is their number one desire for training and development. We are excited to introduce a new suite of Mobile Apps into Perks at Work to help. The Feedback Labs app is Next Jump, Inc.'s experimental environment to test different ways to make feedback more meaningful for you and your colleagues. Consistent, timely feedback is the most important ingredient in personal growth. Feedback Labs allows you to receive feedback from colleagues at your company with the purpose of providing you (and others) with insights into your development. Additionally, this app provides you with the ability to assist in others' development by leaving candid, helpful feedback. Features of the app - 360-degree feedback from your peers - Give and receive real-time, authentic feedback - Use in small teams or company wide - Track and measure your performance over time
ATSC Support
This app allows users to resolve technology problems independently. It provides features to check ticket status and communicate with support staff via chat for enhanced accessibility.
- Self-solve technology issues
- Check ticket status
- Chat with support
- Seamless digital experience
- On-demand interactions
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ATSC Support is a way to help self-solve your technology issues. The ATSC has introduced a new support mobile app, giving you the ability to self-solve your technology issues, check your ticket status as well as chatting with the ATSC, which will provide greater accessibility through your digital connection with us. The ATSC Mobile App complements the experience you have on the Agency Online Technology Support/myATSC website and serves to provide a seamless experience with fast and easy accessibility, on-demand interactions and responses, self-service capabilities and help available via chat.
Screenshots
Verdict
The clearest difference is rating: Feedback at 4.1 against ATSC Support's 1.8. Feedback also leads on update cadence (every 6 weeks vs every 3 months) and iOS requirement (13.0 vs 18.0). ATSC Support's advantage is review sentiment (25% vs 0%). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Feedback holds the better App Store score, 4.1 against 1.8. Both are backed by a comparable volume of ratings — 14 and 33 respectively. Written reviews complicate that: 0% of Feedback's written reviews are positive against 25% of ATSC Support's, so the app with the better star average is not the one people write more warmly about.
Feedback ships an update every 6 weeks, ATSC Support every 3 months. The most recent releases landed on August 12, 2026 and September 24, 2026 respectively.
| Parameter | Feedback | ATSC Support |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (14 ratings) — better | 1.8 (33 ratings) |
| Positive reviews | 0.0% of reviews | 25.0% of reviews — better |
| Number of ratings | 14 | 33 — better |
| Update frequency | Every 6 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 76 MB | 139 MB |
| Age rating | 4+ | 17+ |
| Developer | Next Jump | ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY |
Customer experience
Feedback
ATSC Support
In-app purchases
Feedback
No in-app purchases
ATSC Support
No in-app purchases









