Comparison

Feedback vs ATSC Support

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Feedback

This app facilitates meaningful feedback exchange among colleagues to foster leadership growth and personal development. It enables users to both receive constructive insights from peers and contribute candid feedback to assist others' growth within their company.

Highlights
  • 360-degree feedback from peers
  • Real-time, authentic feedback
  • Team and company-wide use
  • Performance tracking and measurement
  • Facilitates leadership development
Features
Read full description

We have heard from employees that growing as a leader is their number one desire for training and development. We are excited to introduce a new suite of Mobile Apps into Perks at Work to help. The Feedback Labs app is Next Jump, Inc.'s experimental environment to test different ways to make feedback more meaningful for you and your colleagues. Consistent, timely feedback is the most important ingredient in personal growth. Feedback Labs allows you to receive feedback from colleagues at your company with the purpose of providing you (and others) with insights into your development. Additionally, this app provides you with the ability to assist in others' development by leaving candid, helpful feedback. Features of the app - 360-degree feedback from your peers - Give and receive real-time, authentic feedback - Use in small teams or company wide - Track and measure your performance over time

About

ATSC Support

This app allows users to resolve technology problems independently. It provides features to check ticket status and communicate with support staff via chat for enhanced accessibility.

Highlights
  • Self-solve technology issues
  • Check ticket status
  • Chat with support
  • Seamless digital experience
  • On-demand interactions
Features
Read full description

ATSC Support is a way to help self-solve your technology issues. The ATSC has introduced a new support mobile app, giving you the ability to self-solve your technology issues, check your ticket status as well as chatting with the ATSC, which will provide greater accessibility through your digital connection with us. The ATSC Mobile App complements the experience you have on the Agency Online Technology Support/myATSC website and serves to provide a seamless experience with fast and easy accessibility, on-demand interactions and responses, self-service capabilities and help available via chat.

Screenshots

Feedback4 screens
ATSC Support3 screens

Verdict

The call

The clearest difference is rating: Feedback at 4.1 against ATSC Support's 1.8. Feedback also leads on update cadence (every 6 weeks vs every 3 months) and iOS requirement (13.0 vs 18.0). ATSC Support's advantage is review sentiment (25% vs 0%). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Feedback holds the better App Store score, 4.1 against 1.8. Both are backed by a comparable volume of ratings — 14 and 33 respectively. Written reviews complicate that: 0% of Feedback's written reviews are positive against 25% of ATSC Support's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Feedback ships an update every 6 weeks, ATSC Support every 3 months. The most recent releases landed on August 12, 2026 and September 24, 2026 respectively.

Scorecard4 real differences · 6 level
Feedback versus ATSC Support: the parameters behind the verdict, then further details
ParameterFeedbackATSC Support
PriceFreeFree
Rating4.1 (14 ratings) — better1.8 (33 ratings)
Positive reviews0.0% of reviews25.0% of reviews — better
Number of ratings1433 — better
Update frequencyEvery 6 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS13.0 — better18.0
Further details — not scored
Size76 MB139 MB
Age rating4+17+
DeveloperNext JumpALLSTATE FIRE AND CASUALTY INSURANCE COMPANY

Customer experience

Feedback

All ratings14 ratings
Positive78.6%
Neutral0.0%
Negative21.4%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

ATSC Support

All ratings25 ratings
Positive24.0%
Neutral0.0%
Negative76.0%
Written reviews16 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

In-app purchases

None

Feedback

No in-app purchases

None

ATSC Support

No in-app purchases

Questions

Is Feedback free?
Feedback is free to download, with no in-app purchases.
Is ATSC Support free?
ATSC Support is free to download, with no in-app purchases.
Which has better reviews, Feedback or ATSC Support?
Feedback is rated higher. Feedback averages 4.1 out of 5 from 14 ratings, while ATSC Support averages 1.8 from 33 ratings.
Do Feedback or ATSC Support have ads?
Neither Feedback nor ATSC Support shows ads.
Which is updated more often, Feedback or ATSC Support?
Feedback ships an update every 6 weeks, and ATSC Support every 3 months. Most recently, Feedback was updated on August 12, 2026 and ATSC Support on September 24, 2026.

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