Numa vs ReyText

Say goodbye to missed calls, voicemails, and phone tag. Let Numa text-enable your business’s voicemail and existing phone line! Highlights: * Rescue Missed Calls - your business’s voicemail offers to text customers back when you can’t pick up the phone, rescuing missed customers * Text-Enable Your Phone Line - customers who prefer texting can now text your business directly, enticing new customers * Auto-Replies - Numa saves you time by learning to auto-reply to customers’ common questions * Automatic Order Taking - restaurants can optionally let customers order ahead via text message, integrated directly into their existing Point of Sale and kitchen printers Details: * Easy Setup - no need to switch phone lines or providers; no new hardware required * Use Anywhere - quickly reply to your customers from a mobile phone, desktop computer, or tablet * Nothing Required of Customers - your customers don’t need to install any new app or create any new accounts; they simply call and text your business like normal * Shared Inbox - add additional employees to reply to customers even quicker; assign specific conversations to the employee best equipped to handle it * Unified Messaging - route your business’s Facebook messages, Google My Business messages, and web chats into Numa Messenger too; you still only have one Inbox to check * Automatic Translations - if you do business with customers who speak other languages, Numa Messenger can act as translator, letting you and your customers seamlessly text in your preferred languages

ReyText from Reynolds and Reynolds allows dealership personnel to engage with customers through text messages. For example, employees can text vehicle service updates to customers, follow-up with a sales lead after a test drive, or let a customer know when his vehicle repair is complete. Designed and built as part of Reynolds Retail Management System, ReyText stores conversation history with the customer profile to maintain a relationship throughout the ownership experience. ReyText also enhances productivity and efficiency as employees are no longer tied to workstations when communicating with customers. This mobile application gives users the functionality of standard text messaging applications, while offering the elite security and capabilities of operating within Reynolds Retail Management System. *ReyText is only available for ERA-IGNITE.