Numa vs UPExperience

Say goodbye to missed calls, voicemails, and phone tag. Let Numa text-enable your business’s voicemail and existing phone line! Highlights: * Rescue Missed Calls - your business’s voicemail offers to text customers back when you can’t pick up the phone, rescuing missed customers * Text-Enable Your Phone Line - customers who prefer texting can now text your business directly, enticing new customers * Auto-Replies - Numa saves you time by learning to auto-reply to customers’ common questions * Automatic Order Taking - restaurants can optionally let customers order ahead via text message, integrated directly into their existing Point of Sale and kitchen printers Details: * Easy Setup - no need to switch phone lines or providers; no new hardware required * Use Anywhere - quickly reply to your customers from a mobile phone, desktop computer, or tablet * Nothing Required of Customers - your customers don’t need to install any new app or create any new accounts; they simply call and text your business like normal * Shared Inbox - add additional employees to reply to customers even quicker; assign specific conversations to the employee best equipped to handle it * Unified Messaging - route your business’s Facebook messages, Google My Business messages, and web chats into Numa Messenger too; you still only have one Inbox to check * Automatic Translations - if you do business with customers who speak other languages, Numa Messenger can act as translator, letting you and your customers seamlessly text in your preferred languages

UpdatePromise powers more than 20,000 businesses today and is now available for Mac OS. Consumers expect to be communicated with via SMS Text Messaging, UpdatePromise helps you meet that expectation through TCPA Compliant Business Texting solutions that have been proven by over 10 Million Consumer Connections. UpdatePromise communicates directly to your customers' cell phones without the need for them to install an app. And since more than 96% of text messages are opened within 90 seconds, you and your customers will be communicating in real time! Real time communications generate increased sales, higher customer satisfaction rates and Net Promoter Scores that build your brand and repeat customer base, further increasing your revenue and profits! Instant notifications tell you when a customer responds to a text message, gives a negative survey or completed an online electronic signature or payment. The UpdatePromise Mac OS app is synced across your desktop and other mobile devices in real time so you never miss a message, alert or instant notification. Automated Messaging (On Integrated Systems)