UPExperience vs CDK ServiceView
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UPExperience
This business texting solution enables companies to communicate directly with customers via SMS, ensuring high open rates and real-time engagement. It facilitates instant notifications for responses, surveys, signatures, and payments, syncing across devices for seamless communication.
- TCPA Compliant Business Texting
- Real-time Customer Communication
- Instant Notifications
- Cross-device Syncing
- Automated Messaging
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UpdatePromise powers more than 20,000 businesses today and is now available for Mac OS. Consumers expect to be communicated with via SMS Text Messaging, UpdatePromise helps you meet that expectation through TCPA Compliant Business Texting solutions that have been proven by over 10 Million Consumer Connections. UpdatePromise communicates directly to your customers' cell phones without the need for them to install an app. And since more than 96% of text messages are opened within 90 seconds, you and your customers will be communicating in real time! Real time communications generate increased sales, higher customer satisfaction rates and Net Promoter Scores that build your brand and repeat customer base, further increasing your revenue and profits! Instant notifications tell you when a customer responds to a text message, gives a negative survey or completed an online electronic signature or payment. The UpdatePromise Mac OS app is synced across your desktop and other mobile devices in real time so you never miss a message, alert or instant notification. Automated Messaging (On Integrated Systems)
CDK ServiceView
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NOTE: This app must be used in conjunction with a CDK customer account. CDK is a video platform for recording, sending and tracking videos. The CDK iOS app allows users to: - Create a customer entry - Record one or multiple videos - Upload recorded videos to the cloud - Email a link to those videos - Text a link to those videos The CDK app is effective in sharing narrated video with individuals who are unable to be physically present. Markets for this app include automotive service, automotive sales, pest control, insurance claims, real estate, home inspections and many others.
Screenshots
Verdict
The clearest difference is update cadence: UPExperience at every 2 weeks against CDK ServiceView's every 2 months. UPExperience also leads on iOS requirement (12.0 vs 16.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UPExperience ships an update every 2 weeks, CDK ServiceView every 2 months. The most recent releases landed on September 30, 2026 and September 27, 2026 respectively.
| Parameter | UPExperience | CDK ServiceView |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (13 ratings) — better | — |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 13 — better | — |
| Update frequency | Every 2 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 12.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 50 MB | 139 MB |
| Age rating | 4+ | 17+ |
| Developer | Update Promise | TruVideo, Inc. |
In-app purchases
UPExperience
No in-app purchases
CDK ServiceView
No in-app purchases
Questions
Is UPExperience free?
Is CDK ServiceView free?
Do UPExperience or CDK ServiceView have ads?
Which is updated more often, UPExperience or CDK ServiceView?
Other comparisons
