Comparison

Singpass vs UAEICP

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Singpass

Access government services and manage your digital identity securely. Log in quickly using biometrics or a passcode, sign documents digitally, and receive notifications. This app simplifies transactions and provides a trusted way to interact with digital services.

Highlights
  • Biometric login (fingerprint, face)
  • QR code login
  • Digital signing of documents
  • Government notifications inbox
  • View personal government data
  • Secure in-person verification
Features
Read full description

Singpass is Singapore’s trusted digital identity, giving you access to over 1,400 services and counting. From opening a bank account to booking a medical appointment and checking your CPF balance — everything is done securely, with just a passkey. ◦ Safer and faster logins with passkeys Passkeys only work on official Singpass logins, keeping you safe from phishing scams and fake websites. ◦ Launch services instantly Skip an extra login when you visit your most-used government services. ◦ Important daily details, at a glance View your CPF balance, HDB details, passport expiry, driving licence, and more. All pulled from the source and updated frequently. ◦ Sign documents digitally Your digital signature is uniquely yours — impossible to forge. Once signed, the document is permanently sealed. ◦ Security you can trust Singpass Face Verification matches you against government records — so only you can access your Singpass. ◦ Go passwordless Point your phone at any Singpass QR code to log in instantly. No typing required. Get started New to Singpass? Register your Singpass account at singpass.gov.sg Already have an account? Use your previous device to set up instantly. Download the Singpass app Complete your one-time verification Create your passkey Need help? Visit our FAQ at go.gov.sg/singpass-faq Found an issue? Report it at go.gov.sg/singpass-feedback-issue This official application is brought to you by the Government Technology Agency (GovTech).

About

UAEICP

Access essential government services for UAE citizens, residents, and visitors. Manage visas, residencies, pay fines, and renew passports with ease. This app connects you to the Federal Authority for Identity, Citizenship, Customs & Port Security.

Highlights
  • Visa services
  • Residency management
  • Fine payments
  • Passport renewal
  • Citizenship services
  • Customs information
Features
Read full description

- Immigration and Citizenship Services of the Federal Authority for Identity, Citizenship, Customs & Port Security. - خدمات الجنسية و الإقامة للهيئة الاتحادية للهوية و الجنسية و الجمارك و أمن المنافذ. "This application allows locals, residents, and visitors of the United Arab Emirates to benefit from the services of the Federal Authority for Identity, Citizenship, Customs & Port Security like visas, residencies, payment of fines, renewal of passport for the citizens and many other services. " "هذا التطبيق يتيح لمواطني ومقيمي وزائري دولة الإمارات العربية المتحدة الاستفادة من خدمات الهيئة الاتحادية للهوية و الجنسية و الجمارك و أمن المنافذ من التأشيرات والإقامات ودفع الغرامات وتجديد جوزات السفر للمواطنين والعديد من الخدمات الأخرى."

Screenshots

Singpass4 screens
UAEICP4 screens

Verdict

The call

The clearest difference is rating: Singpass at 4.8 against UAEICP's 4.4. UAEICP's advantage is update cadence (every 6 days vs every 5 weeks). On price, review sentiment, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Singpass holds the better App Store score, 4.8 against 4.4. Both are backed by a comparable volume of ratings — 7.6K and 15K respectively. Written reviews split almost evenly too, at 44% and 44% positive.

UpkeepUpdate frequency

Singpass ships an update every 5 weeks, UAEICP every 6 days. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

Scorecard2 real differences · 8 level
Singpass versus UAEICP: the parameters behind the verdict, then further details
ParameterSingpassUAEICP
PriceFreeFree
Rating4.8 (7.6K ratings) — better4.4 (15K ratings)
Positive reviews44.2% of reviews44.2% of reviews
Number of ratings7.6K15K — better
Update frequencyEvery 5 weeksEvery 6 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size159 MB157 MB
Age rating4+4+
DeveloperGovernment Technology AgencyFederal Authority for Identity and Citizenship

Customer experience

Singpass

All ratings7,646 ratings
Positive95.2%
Neutral1.6%
Negative3.2%
Written reviews95 reviews
Positive44.2%
Neutral5.3%
Negative50.5%

UAEICP

All ratings15,371 ratings
Positive83.7%
Neutral3.0%
Negative13.3%
Written reviews428 reviews
Positive44.2%
Neutral9.3%
Negative46.5%

User reviews

Singpass

From 7.6K App Store ratings

What we love

  • 🚀 Easy to use
  • 💡 Convenient for overseas users
  • 👍 Clear and easy to understand information

Room to improve

  • 🐛 Frequent crashes and login issues
  • 🔒 Restrictive security measures
  • ⚠️ Difficult to use for overseas users
  • 🤯 Confusing and complicated processes

UAEICP

From 15K App Store ratings

What we love

  • 🚀 Easy and fast visa renewal
  • 🌐 Convenient digital services
  • 👍 Exceptional government services
  • ⏰ Time-saving

Room to improve

  • 🐛 Frequent app crashes
  • 🔄 Loss of data when switching apps
  • 💰 Expensive for updates
  • 🤔 Confusing UI and navigation

Bugs and requests

Singpass

Reported bugs

3 issues
  • App not working after updates
  • Redirection issues between mobile and web
  • Facial recognition not working for all users

Requested features

3 requests
  • Allow alternative authentication methods besides SMS OTP
  • Improve overseas user experience
  • Simplify password reset and address change processes

UAEICP

Reported bugs

4 issues
  • Unable to add Emirates ID to Apple Wallet
  • Registration and login issues
  • Photo upload problems
  • Payment processing failures

Requested features

4 requests
  • Add Emirates ID to Apple Wallet
  • Implement progressive save for applications
  • Improve app stability and performance
  • Enhance user experience and intuitiveness

In-app purchases

None

Singpass

No in-app purchases

None

UAEICP

No in-app purchases

Questions

Is Singpass free?
Singpass is free to download, with no in-app purchases.
Is UAEICP free?
UAEICP is free to download, with no in-app purchases.
Which has better reviews, Singpass or UAEICP?
Singpass is rated higher. Singpass averages 4.8 out of 5 from 7.6K ratings, while UAEICP averages 4.4 from 15K ratings.
Do Singpass or UAEICP have ads?
Neither Singpass nor UAEICP shows ads.
Which is updated more often, Singpass or UAEICP?
Singpass ships an update every 5 weeks, and UAEICP every 6 days. Most recently, Singpass was updated on September 22, 2026 and UAEICP on September 24, 2026.

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