Comparison

CFE Contigo vs Claro Pay

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CFE Contigo

Manage your electricity services with ease. Pay bills using various methods, check your balance, and download receipts. Locate nearby service centers and report outages.

Highlights
  • Pay bills with credit/debit cards
  • Request recurring payments
  • Pay with BBVA points
  • Check balance and download receipts
  • Locate customer service centers
  • Report power outages
  • Activate paperless billing
  • Simulate future consumption
Features
Read full description

La APP CFEcontigo está diseñada para: facilitar el pago de tus servicios mediante tarjetas bancarias de crédito y débito; solicitar cargo recurrente para pagar tu servicio; pagar con puntos BBVA; consultar tu saldo y descargar tu último recibo; ubicar los 10 Centros de Atención a Clientes más cercanos; reportar fallas de suministro de energía en tu servicio; activar tu recibo electrónico (paperless); calcular tus consumos posteriores de forma simulada y recordatorios de pago. Para obtener la dirección precisa de los Centros de Atención a Clientes más cercanos debes activar tu ubicación y para recibir los recordatorios de pago tendrás que activar los mensajes push de la aplicación.

About

Claro Pay

Manage your money effortlessly with this app. Pay bills, recharge phone credit, send and receive money instantly, and make payments at various merchants. It offers a digital account with no minimum balance or account management fees.

Highlights
  • Pay bills for utilities and services
  • Recharge phone credit and pay plans
  • Send and receive money commission-free
  • Deposit cash at thousands of locations
  • Pay with your phone at merchants
  • Withdraw cash using your phone
  • Get exclusive discounts and cashback
Features
Read full description

Claro Pay la nueva app de Telcel que te facilita pagar, retirar, enviar y recibir dinero desde la palma de tu mano. Con la app de Claro Pay puedes: – Recargar Tiempo Aire y pagar tu plan celular (Telcel, Movistar y AT&T) – Pagar las facturas de tus servicios de luz, agua, gas, internet, telefonía, movilidad, productos de catálogo y hasta pagos gubernamentales – Agregar cualquier tarjeta bancaria para recargar Tiempo Aire o pagar tu plan y para pagar las facturas de tus servicios ¡Al alcance de todos! Activa tu cuenta Claro Pay Inbursa desde la app y en minutos. No requieres tener saldo mínimo y no hay comisiones por manejo de cuenta. Con tu cuenta Claro Pay Inbursa puedes: – Depositar efectivo en miles de lugares – Recibir y enviar dinero sin comisión las 24 horas, a cualquier persona (número celular, tarjeta o cuenta CLABE Interbancaria) – Pagar con tu celular en miles de comercios – Retirar dinero con tu celular en cajeros bancarios y miles de lugares – Retirar dinero con tu tarjeta Claro Pay Inbursa sin comisión en todos los cajeros de la Multired y miles de cajeros más – Adquirir tu tarjeta de débito Claro Pay Inbursa por $60 Beneficios y promociones: – La app de Claro Pay no consume los datos de tu línea Telcel – Obtener datos Telcel de regalo al recibir o agregar dinero en tu cuenta Claro Pay Inbursa – Recibir hasta 1.5 Gigas de regalo en la primera recarga, paquete y plan Telcel o Amigo Paguitos – Recibir hasta 1 Giga de regalo en tus siguientes recargas, paquetes y planes Telcel o Amigo Paguitos – Las recargas de Tiempo Aire, paquetes y planes Telcel no tienen comisión – Realizar los pagos de tu Amigo Paguitos – Cupones de descuento, promociones exclusivas y dinero de vuelta de tus lugares favoritos – Pagar tu boleto de estacionamiento – Comprar boletos de Estrella Blanca y Futura – Recargar tu Tag PASE sin comisión – Escuchar radio y música 100% gratis – Cuidar de tus familiares y mascotas con seguros médicos Consulta Términos y Condiciones en: https://bit.ly/TyC_CP1 Consulta Términos y Condiciones de las promociones: https://clpy.me/tc-promociones

Screenshots

CFE Contigo4 screens
Claro Pay4 screens

Verdict

The call

The clearest difference is ads: CFE Contigo at none against Claro Pay's shown. CFE Contigo also leads on monetization model (free vs free with in-app purchases) and ratings volume (19K vs 3.7K). Claro Pay's advantage is review sentiment (40% vs 22%). On price, rating, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for CFE Contigo against 4.8 for Claro Pay. That said, the two scores are not equally well evidenced: CFE Contigo has 19K ratings behind it against 3.7K, so its average is the more settled of the two. Written reviews are what separate them: 22% of CFE Contigo's written reviews are positive against 40% of Claro Pay's.

UpkeepUpdate frequency

CFE Contigo ships an update monthly, Claro Pay every 3 weeks. Both last shipped on October 21, 2026.

Scorecard4 real differences · 6 level
CFE Contigo versus Claro Pay: the parameters behind the verdict, then further details
ParameterCFE ContigoClaro Pay
PriceFreeFree
Rating4.9 (19K ratings) — better4.8 (3.7K ratings)
Positive reviews22.5% of reviews40.3% of reviews — better
Number of ratings19K — better3.7K
Update frequencyMonthlyEvery 3 weeks — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.014.0 — better
Further details — not scored
Size173 MB383 MB
Age rating4+4+
DeveloperCFE SSBAmérica Móvil

Customer experience

CFE Contigo

All ratings17,010 ratings
Positive96.9%
Neutral1.1%
Negative2.0%
Written reviews347 reviews
Positive22.5%
Neutral4.3%
Negative73.2%

Claro Pay

All ratings3,576 ratings
Positive94.1%
Neutral2.0%
Negative4.0%
Written reviews144 reviews
Positive40.3%
Neutral15.3%
Negative44.4%

User reviews

CFE Contigo

From 19K App Store ratings

What we love

  • 🚀 Convenient for paying from US
  • 💡 Useful for checking bills

Room to improve

  • 🐛 Login/registration issues
  • 🐛 Payment processing problems
  • 🐛 Frequent crashes/bugs
  • 🔒 Lacks security/account management features
  • 📱 Incompatible with some devices/OS versions

Claro Pay

From 3.7K App Store ratings

What we love

  • 👍 Convenient and easy to use
  • 💰 Rewards/bonuses for using the app
  • 🚀 Fast and efficient
  • 🔒 Secure transactions

Room to improve

  • 🐛 Frequent crashes and bugs
  • ⏱️ Slow performance and loading times
  • 💳 Payment issues and failed transactions
  • 🤔 Confusing interface and navigation

Bugs and requests

CFE Contigo

Reported bugs

4 issues
  • Login/registration errors
  • Payment processing failures
  • Frequent crashes and app instability
  • Compatibility issues with certain devices/OS versions

Requested features

5 requests
  • Allow payment with non-Mexican credit cards
  • Improve login/registration experience
  • Fix payment processing issues
  • Enhance app stability and reliability
  • Provide better account management tools

Claro Pay

Reported bugs

3 issues
  • Login and registration problems
  • Inability to make payments or recharges
  • Inconsistent app behavior and unexpected errors

Requested features

4 requests
  • Improved user interface design
  • More payment options and integrations
  • Faster and more reliable transaction processing
  • Enhanced security features

In-app purchases

None

CFE Contigo

No in-app purchases

None

Claro Pay

No in-app purchases

Questions

Is CFE Contigo free?
CFE Contigo is free to download, with no in-app purchases.
Is Claro Pay free?
Claro Pay is free to download, with no in-app purchases.
Which has better reviews, CFE Contigo or Claro Pay?
CFE Contigo is rated higher. CFE Contigo averages 4.9 out of 5 from 19K ratings, while Claro Pay averages 4.8 from 3.7K ratings.
Do CFE Contigo or Claro Pay have ads?
Claro Pay shows ads; CFE Contigo does not.
Which is updated more often, CFE Contigo or Claro Pay?
CFE Contigo ships an update monthly, and Claro Pay every 3 weeks. Most recently, CFE Contigo was updated on October 21, 2026 and Claro Pay on October 21, 2026.

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