ITTricorder vs CCAgents

Imagine the power of always being notified about the relevant issues that are key to you, whereever you are, and being able to respond, record and manage these issues from the palm of your hand. Introducing ITTricorder, the mobile app that allows you to receive, monitor, manage and escalate IT notifications and alerts anywhere, anytime. The ITTricorder is a mobile app for both iOS (iPhone and iPad) devices. It collects, stores and displays all the information from Highnet Systems’ SNS++. This way you and your team are always aware of critical issues and can address them immediately. SNS++ and ITTricorder can consolidate alerts and notifications from unlimited sources and filter, assign, escalate and automate the response. Receive and manage alerts, escalations and tickets on your mobile for complete control. You can even keep important incident data on your phone for as long as needed. Why ITTricorder? 1. Easy Easy Easy Control all your alerts from the palm of your hand 2. One ring to rule them all Aggregate, filter, assign, manage and automate alert and notification responses from an unlimited number of sources 3. Free up your time With all your alerts managed from the palm of your hand you will become much more effective at incident handling and free up your team for more important tasks

CCAgents is the client app for the Mobile2CRM solution suite - you must have an active Mobile2CRM account in order to use it. Mobile2CRM is the missing link between your employees' cellphones and your CRM and call recording systems - the leading multiple mobile business profiles solution for SMBs and Enterprises. Mobile2CRM enables the integration of cellphone interactions (calls, SMS / IM etc.) with organization management systems like CRM, ERP, call recording, AI-based BI and other systems. A comprehensive SDK is available for integration with other mobile applications. Mobile2CRM is global and operator-agnostic. It enables: • Using employees’ cellphones for both private and business communications • Separating business / private calls / text • Implementing true Bring Your Own Device (BYOD) • Easily monitoring of native cellular (peer-to-peer) communications • Enterprise-grade call recording • Complying with mobile recording and privacy regulations across the world