UTS vs Kwik Customer
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UTS
Book unreserved train tickets for Indian Railways directly from your smartphone. Features include ticket booking and cancellation, profile management, and saving frequent routes. Choose between paper or paperless ticketing options.
- Book unreserved tickets
- Cancel tickets
- Manage user profile
- Save frequent travel routes
- Paper ticket option
- Paperless ticket option
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UTS is an Indian Railways official iOS mobile ticketing application which allows the daily train travellers to book unreserved tickets of Indian Railways using their Smartphone. The application is designed in such a way that it is easy to use and has user friendly interface with features like book ticket, cancel ticket, maintain their profile, manage frequent travel routes , etc.The passenger will use Railway wallet to book the ticket. There are two modes for booking Tickets : (i) Paper (ii) Paperless. In case of paper ticket user has to take a printout from kiosk/counter at concerned station. Whereas in case of Paperless ticket user's Location will be captured to determine he/she is present in valid ticketing area. In this mode no printout is required and the user can directly show his ticket from his smartphone to the TTE. Moreover an alternative to location check has also been introduced in limited stations where a user can scan a unique barcode present at station premises to book his paperless ticket.
Kwik Customer
This app provides a fast and reliable delivery service for parcels, documents, and everyday essentials. It aims to make the delivery experience seamless and stress-free, ensuring items are picked up and delivered with speed and care.
- Seamless delivery experience
- Reliable parcel pickup
- Speedy delivery
- Careful handling of items
- Affordable service
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At KWIK+, we understand that your time is precious. That’s why we’re dedicated to making your delivery experience seamless, reliable, and stress-free. Whether it’s a last-minute gift, an urgent document, or everyday essentials, KWIK+ ensures your parcels are picked up and delivered with speed and care.
Screenshots
Verdict
The clearest difference is ratings volume: UTS at 1.7K against Kwik Customer's 1. UTS also leads on iOS requirement (12.0 vs 16.6). Kwik Customer's advantage is rating (5.0 vs 4.7). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Kwik Customer holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: UTS has 1.7K ratings behind it against 1, so its average is the more settled of the two.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 29, 2026 and June 11, 2026 respectively.
| Parameter | UTS | Kwik Customer |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.7K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 49.3% of reviews | — |
| Number of ratings | 1.7K — better | 1 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 12.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 60 MB | 83 MB |
| Age rating | 4+ | 17+ |
| Developer | Centre for Railway Information Systems | Futuristic Tech Solutions Limited |
Customer experience
UTS
Kwik Customer
Bugs and requests
UTS
Reported bugs
5 issues- Inability to change class or payment mode
- Tickets not getting generated after payment
- Stations not showing up in search
- Frequent logout issues
- Inconsistent behavior across different devices
Requested features
5 requests- Download or email ticket option
- Offline ticket access
- Ability to book tickets from within the station
- Seamless multi-segment journey booking
- Improved announcement and service updates
Kwik Customer
Not enough reviews yet to summarise bugs or requests.
In-app purchases
UTS
No in-app purchases
Kwik Customer
No in-app purchases
