Railone Portal only works in India
UTS users were asked to port to Railone but we can download the Railone app outside India AppStore. The engineer missed this portability check
US AppStore support iOS
Please publish Railone in the US AppStore for seamless transition.
Codes by a child
Worst app and UX
A fast ticket booking experience
Just ditch the queue, scan te QR code and book ticket without any hassle.
Use UTS to save our pride, our Indian Railway
Use UTS to save our pride, our Indian Railway
UTS on iphone
Booking tickets on iphone14 is not that easy. Need to be made some improvement. When you have to select Return journey ticket, it is not showing at drop down list. It is showing bottom side of the portal. Which is really difficult to understand at glance when one is in hurry. And also even when you see those options anyway, again after selecting return option, it not getting selected automatically. It further keep on truobling. Because it's Done options is not at all visible.
If this made easier, user friendly then we will give 5 stars.
If this made easier, user friendly then we will give 5 stars.
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Very very helpful app
Saving of time best app
The worst app
Dude. Maintain some standards. When I have only one option in the train type which is Journey J and I cant change it, yet still your app says invalid train type or no entry. What an idiotic app. Will send my 5th class brother who can take more edge cases into consideration while building an application. It says invalid date when there is no calendar option to pick the dates from.
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Dumb app!!
This is such a dumb app! I was in a hurry and on top of that, my pass expired yesterday, so I was trying to book a one-day ticket through this app. Normally, this app doesn’t even work, but I thought I’d give it a try today. Everything seemed normal at first — I thought I’d get the ticket. But as soon as I hit the ‘Book Ticket’ button, this pop-up came up:
‘Your device GPS accuracy is 4049 meters. Kindly stand 4049 meters away from the railway station/track.’
Now what am I supposed to do with this? A guy who’s rushing to office would obviously look for a convenient and quick way to get the ticket — and that’s supposed to be this app! But it’s so dumb that going to the station and getting a ticket from the machine there is actually more convenient now. Please fix this!”
‘Your device GPS accuracy is 4049 meters. Kindly stand 4049 meters away from the railway station/track.’
Now what am I supposed to do with this? A guy who’s rushing to office would obviously look for a convenient and quick way to get the ticket — and that’s supposed to be this app! But it’s so dumb that going to the station and getting a ticket from the machine there is actually more convenient now. Please fix this!”
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Very useless app
This took the payment several time and hangs which I have lost lot of money
Sunil Saraogi
Easy to use good experience
Railwallet
Amount couldn’t be credited to the wallet. Amount deducted from my account not getting credited to wallet and not getting the refund to my account. I lost ₹ 1000 + ₹ 400
Say no to long queues
This app helps me avoid long queues at local station and buying more sustainable paperless ticket for local unreserved trains in Mumbai.
You will have to buy the ticket at a distance and not in the station. This could be challenging if you are changing from other trains to local trains , inside the same station
Need upgradation to buy tickets even when inside the station . Or sharing the tickets if someone else buys for us or alternate options to purchase tickets for our journey
You will have to buy the ticket at a distance and not in the station. This could be challenging if you are changing from other trains to local trains , inside the same station
Need upgradation to buy tickets even when inside the station . Or sharing the tickets if someone else buys for us or alternate options to purchase tickets for our journey
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Perfect
The best app for local train ticket booking.
My negligence and a simple UI/UX bug, got me a FINE
Was in a hurry to catch the train. Booked a ticket with “Train Type” as “Mail/Express” and boarded a SuperFast train. Got slashed with SuperFast charges - ₹15 and Excess Charges of ₹250 (Not sure about the legitimacy of this excess charge).
Instead of the “DEFAULT VALUE”, if I were to be mandated to choose a value for the “Train Type”(similarly mandated for all other vital options), I might have chosen the options that would go by my journey.
I can understand that there is a major mistake in my part, but have me choose vital options mandatorily, could have helped me avoid this mistake. Hope the team consider this, and make necessary changes to help people avoid such mistakes.
Instead of the “DEFAULT VALUE”, if I were to be mandated to choose a value for the “Train Type”(similarly mandated for all other vital options), I might have chosen the options that would go by my journey.
I can understand that there is a major mistake in my part, but have me choose vital options mandatorily, could have helped me avoid this mistake. Hope the team consider this, and make necessary changes to help people avoid such mistakes.
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Worst Employee Behavior
I have booked the ticket in the app on urgent process to get my train on time , travel from chennai to bangalore.. i have booked the ticket in the app & money also debited from my account so i have get into to train , but while the TTR checking she told the ticket is not generated so you want to pay the fine i have explained the scenario watt happen but she blamed me .. my concern is my money is debited for ticket but the ticket have not generated but she blamed me & threatening me to pay the fine otherwise you want to drop out on next station & we will take you to the office you can explain there but i can’t able to drop out from the train bcs i want to get my train on time in central so she used the my situation & threatened to pay the fine..
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Unable to register
Otherwise excellent
Pass and ticket does not get booked
UTS app is greeting degraded day by day instead of getting better. Indian railway may try n number of campaigns for going online but it will leave the user in pain. I am using UTS since pretty long time now and it was working just okay. But since last 2 weeks I am trying to book a simple AC pass and it is not getting booked. Money gets debuted within seconds but then the screen just keeps loading and transaction gets failed. Also the money which is spent takes a lot of patience to return. Same goes for booking tickets also. Also their complaint system is bogus and waste, it doesn’t have any provision for local tickets or local train pass complaints. I again tried after few days and tried rebooking the pass keeping faith and trust in the app. But again same story repeated. I am on the verge of deleting this application and on my way to book ticket traditionally from the ticketing window. Thanks for checking my patience while running for early morning train.
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Worst service experience
This is the seventh time this month that my payment has been deducted, but I haven’t received my ticket or pass. Every single time, the same issue keeps happening! If you’re doing maintenance or updates, why can’t you inform users in advance? It’s ridiculous to face this problem repeatedly. Once or twice might be acceptable, but this is beyond frustrating.
Fix your system! You’re quick to deduct money but fail to deliver the service. This is unacceptable, and users deserve better!
Fix your system! You’re quick to deduct money but fail to deliver the service. This is unacceptable, and users deserve better!
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Need to improve user experience
I don’t know who developed this app, but it has become a nightmare for many of us. The user experience needs improvement. Whenever I book a ticket, the transaction always fails on the first try. Today, I booked a ticket, and while the payment was deducted from my account, the app kept showing "transaction being processed, please wait." The money was deducted, the transaction failed, and I didn’t receive a ticket. The app should email users with the booking status once a ticket is booked.
Also, the registration process for users needs improvement, as the validations are not proper. When I try to provide feedback, it shows that my feedback contains unauthorized characters, but I haven’t used any such words or characters. If there are any unauthorized characters, the app should indicate which ones are causing the issue.
Also, the registration process for users needs improvement, as the validations are not proper. When I try to provide feedback, it shows that my feedback contains unauthorized characters, but I haven’t used any such words or characters. If there are any unauthorized characters, the app should indicate which ones are causing the issue.
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For attention developer
App is extremely good, very small change required. When you book a ticket and click on fare and on the next screen, you want to change payment mode or class of Travel, the “DONE” written on the right side is very very faint colour It’s font colour needs to be changed to black or some visible colour. Yesterday on attempt to book ticket, I was not able to change class or payment mode and kept on clicking everywhere on the screen, except on done is written which is very faintly visible. Otherwise, App is excellent. One star is detected due to this issue.
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