Horrible service
One of the worst experience dealing with this worst company. The flight was cancelled, we were not informed about the cancellation.
We just noticed the e ticket showed only the part of the journey.
They did not have the courtesy to pick up their calls, bot is beyond useless, kept saying I will connect you with an agent and it’s been 5 days I have been contacted via any agent.
They either need to let us know if they are rebooking the flight or need to refund the entire flight money. (Delhi to Singapore and Singapore to Mel and same for return).
It’s been a nightmare dealing with this worst company. Horrible horrible experience
We just noticed the e ticket showed only the part of the journey.
They did not have the courtesy to pick up their calls, bot is beyond useless, kept saying I will connect you with an agent and it’s been 5 days I have been contacted via any agent.
They either need to let us know if they are rebooking the flight or need to refund the entire flight money. (Delhi to Singapore and Singapore to Mel and same for return).
It’s been a nightmare dealing with this worst company. Horrible horrible experience
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BBinshro
Customer service
It’s really worst experience with this Goibibo App! Don’t not book from this app , they will scam you!
AKAkul Kay
Suggesting terrible room
This app suggests terrible rooms for me
1132taj
Jawai -Trip
A few days ago, I booked a hotel through Goibibo, and I also forwarded the pictures as proof of the issues I faced, including the condition of the pillow, the cleanliness, and overall hygiene. I submitted all the evidence, but there has still been no action taken from your side.
You charge such high prices for these rooms, especially when you are offering four-star properties, but there were hardly any amenities available. The food was pathetic, there was a terrible smell coming from the washroom, and the service was extremely slow. So what is the point of booking through Goibibo if the experience is going to be like this?
I have always preferred MakeMyTrip and Goibibo, and if you check my booking history, I have used Goibibo for my Goa trips as well. In fact, I planned my Goa trip through your platform last year. But this time, the experience was absolutely pathetic, and what is even more disappointing is that Goibibo has not taken any responsibility or action despite me submitting proper proof.
I genuinely expected better from a platform that I have trusted and used multiple times.
You charge such high prices for these rooms, especially when you are offering four-star properties, but there were hardly any amenities available. The food was pathetic, there was a terrible smell coming from the washroom, and the service was extremely slow. So what is the point of booking through Goibibo if the experience is going to be like this?
I have always preferred MakeMyTrip and Goibibo, and if you check my booking history, I have used Goibibo for my Goa trips as well. In fact, I planned my Goa trip through your platform last year. But this time, the experience was absolutely pathetic, and what is even more disappointing is that Goibibo has not taken any responsibility or action despite me submitting proper proof.
I genuinely expected better from a platform that I have trusted and used multiple times.
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HH!Mz
Response from developer
Hi, we regret any inconvenience caused. However, we would love to investigate the matter and resolve it for you. Please share your travel booking experience with us and let our team take care of this. You can reach out to us at https://app.mmyt.co/Xm2V/l6m9ic1w
Very good
Amazing experience
HGHazel kaur gill
