Pathetic Customer Service
I have been waiting for my refund for a flight since 7 months. These guys have kept giving me all possible excuses. Totally done with there service. Nobody really seems to care. Every time you call them, they ask the same old question and nobody really resolves the issue.
Wrong refund
I booked and cancelled my booking much before the deadline date. I was informed 100% refund but found AED 30 deducted from the amount I paid. I need complete refund please as promised in cancellation policy .
Swift and Efficient
I experienced one issue with an automatic cancellation. However, since then it has been a rewarding experience- swift and efficient
Train booking is bad
Train booking is bad
Zero support for International booking
I have booked a flight from UK to India, and there is no support on customer care provided in booking reference IDs are correct. Most of them are switched off and automatically gets cut. This is such a poor management and professional service for the customers. Trust Make trip for international travelling. I do not recommend this. Until that, I have not gotten any resolutions and I don’t know where to reach out in spite of writing emails. There is no reply. It’s almost been five business days, but then no reply. I want this to be addressed ASAP.
Extended 1,45,000 INR in booking flight, and I am unable to receive any support on my tickets instead, I got ancillary services refund. I don’t know why I never asked to refund.
Extended 1,45,000 INR in booking flight, and I am unable to receive any support on my tickets instead, I got ancillary services refund. I don’t know why I never asked to refund.
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