Name Validation Failure
At times, adding my boarding pass to Digi Yatra fails because my name on Aadhaar is "Sandilyan V" while it appears as "Sandilyan Venkatesh" on the boarding pass.
I request you to consider adding the option to use a passport as an alternative ID. Also, once the journey is completed, the boarding details should automatically move to Past Trips.
Response from developer
Dear Sandilyan, thank you for your detailed feedback. We have noted your suggestions and will share them with the relevant team for review. Team DYF.
Comprehensive. Works
Response from developer
Dear User, thank you for sharing your experience. We are pleased to know Digi Yatra is making your airport travel more convenient through its integrated features. With #FaceOfTrust, we continue to simplify the travel journey for all our passengers.
Convenient and Ease of use
Response from developer
Dear Mr Naidu, thank you for your kind words of appreciation. We are delighted to hear about your positive experience with Digi Yatra. Team DYF
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Response from developer
Dear Sunny, we understand your concern regarding the “Name Validation Failed” issue and your overall experience. This error usually occurs due to a mismatch between the name on the boarding pass and Aadhaar details. Please share your details at customercare@digiyatrafoundation.com so we can assist further. Your feedback on the app experience and data security has been noted and will be reviewed by the concerned team. Team DYF
