Can’t check out flights as a guest
You have to sign in even to search for flights. Or continue as a guest - which is nonsense because you have to provide a mobile number and then wait for a OTP which never arrives. Why can’t the airline just take the details of the passenger if and when they choose to book? Anyway totally useless as I can’t access the app as the OTP never shows up.
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Excellent experience
I have been using this app for past several years and it works great for booking and tracking. I would urge them to consider adding boarding support to be stored in Apple wallet.
Dysfunctional App
No real path to talk to live agent. Rescheduling flights results in confusing pricing displayed to consumers.
Stuck here
Booked in February for my return ticket from Manchester to Perth whilst they cancelled flights from August. They didn’t bother emailing, calling, or texting me. I found out flights were cancelled because of a mate it is not 2 days before I’m meant to leave and I’m stuck. I’ve asked for help but they haven’t responded. Well done Indigo
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Pathetic
One of the pathetic app. Provided email address and otp. Keep saying something went wrong. Not helpful at all.








